Clean, modern space in a central location. The AC was great during the heat wave

Nice,clean and tidy apartment. Excellent location in central Bilbao- ten minute walk to the Guggenheim. Bars and restaurants were on our doorstep. We had a terrace with our apartment which was lovely. Excellent for a city break.

Nice hotel, but some weird things. The bed was a pull-out and not comfortable; you also had to fold down/lose your dining table to use it. The aircon was ok, but didn't cool the lower half of the room where the bed was, so it was swampy at night. They had staff that would come over quickly if you messaged them on WhatsApp, but there was no physical front desk, which was odd. Not much of a community ambiance.

Fantastic location near public transport and restaurants. It's been the only hotel in the two weeks we've been travelling Spain to remember to put the baby cot we requested in, very pleased with that. Easy to get in and out and smooth check in.

Loved the roof deck and the location right in the middle of all the bars and restaurants

The check-in and communications were electronic but went smoothly. The location is a walk-up location, but not far from a road. The breakfast place was wonderful, and as a bonus, they have nice craft beers. The location is great for food, drinks, and exploring/transit. I would stay there again.

Simply outstanding! Great location, super clean, and check in/out was amazingly simple.

The trundle bed is far too low and big gap between the mattress and the wall - the room was large enough for a proper size bed which would have been more comfortable. For goodness sake put handles on the bathroom doors!

Apartment was excellent in many aspects - location, accessibility, comfiest sleeper couch, and lovely bathroom. Slight niggles - no bottle opener, 1 cutting knife which was quite blunt, no dishwashing supplies (not even a kitchen towel or cloth), and the aircon was temperamental. The hosts were very responsive and provided items requested, but would suggest providing simple instructions on the aircon settings, and perhaps a list of items available on request.

Clean room, difficult to check in and unnecessary emails during check in process. Excellent location.

The property is completely remodeled and the space is excellent for the price. It is also very well located, which makes it convenient for exploring the city. However, the biggest downside is the lack of on-site staff. There are no people to assist with check-in or check-out, as everything is fully automated. When problems arise with the room, you are essentially on your own. In our case, the air conditioning in our room did not work. I called the support number provided and spoke with Mohamed, who informed me that nothing could be done because the air conditioning systems were turned off for the season. Between the heat and the back-and-forth trying to resolve the issue, the experience felt more like staying in a hostel than in a professionally managed property. The bed was very uncomfortable, there was no proper comforter, and the pillows felt like those you would find in a motel. Overall, despite the modern renovation and good location, this was not the best experience.

Excellent location, very modern, very clean, well appointed. We weren’t expecting a wall bed. We expected a face washer too.

Clean and quiet room. Just refurbished so everything was new. Totally recommended

Spacious room, good location, staff.

Great location , clean but trundle bed is for the under 30s only

Wonderful, we will staying again

Amazing location in a lively street (but not too loud with the windows shut!!), clean and tidy room with lovely decor.

I wanted to like this place. So many good aspects but they just were not quite on track, plus they missed some basics. No peephole in the door? Bad because although the front building door has a cypher lock, you can come straight in the back door with no security and access the stairs, or just use the elevator (located outside in the courtyard area?) Not clean. Had hair in my toilet and on the shower wall. Dirty towel hanging on a hook. Garbage and recycling needed to be emptied prior to my arrival. Washing machine required me to YouTube operational videos. Volume on TV remote inoperable, and btw no international or world business news channels despite satellite - come on, just give a traveler something to watch to stay connected. Worst was the lack of communication. No response to any of my contacts. Again, the place is new and modern, but it is obviously part of a bigger company and everything is handled remotely, which they bungled. AND no dryer but a washing machine - in a rainy and humid area? Drying rack worthless. Really lame that they hit you with unexpected terms and conditions only after you sign in the dotted line for a nonrefundable room, and that you need to download their app for full usage. Hotel was very keen on gaining up charges for items with little to no value - not even a worthwhile breakfast partnership with a solid option for a meal. And no coffee maker. Too hyped on making money, not enough value, despite having the potential to be great.

Lovely studio apartment - more than enough room for a 2 night stay, and the layout and design is really modern yet feels welcoming. Lots of lovely little touches, amenities and storage. I arrived early and enquired about early check in, which they were very accommodating of. Bed was incredibly comfortable and our room overlooked the courtyard so was mostly quite quiet. Will definitely check out other locations!

Quiet and just big enough for me! Washer/dryer came in handy!