Thompson Houston, by Hyatt

Explore Thompson Houston, by Hyatt
9.2
Exceptional
From 116 reviews
Cleanliness

9.6

Room Comfort

9.2

Service and Facilites

9.4

Traveler Reviews Thompson Houston, by Hyatt

Number of reviews per page
20
40
Top reviews
Adeyemi
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

It was amazing! I only just have a reservation about the parking policies!! Am I expected to not have
Maritza
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The art was amazing! The water in the aluminum cans and the beverage refill was great. I loved the French restaurant downstairs. The room was clean, clean and my housekeeper delivered every day. Buyer be aware that they place a 175.00 a day hold on your cc.I stayed for 4 days so do the math. They charge 60.00/ night for parking. They have a self parking at 5.00 per hour but the parking lot is shared with EOS gym which makes it difficult to find parking. It's very very frustrating. I took in a spa day on my birthday! The massage therapist was great! The spa was small and underwhelming. I was greeted with a rose and a glass of champs along with a gift and thoughtful written note from the spa concierge. Interesting thing the pool opens until 10! The Thompson offers a hotel car and driver who can take you anywhere within a 3 to 4 mile radius. Too bad I learned about it on my last day. Maven the coffee and bar spot was a great addition. Just a word of advice to Thompson Let folks know you are charging 42.00/a day fee and placing a hold on cc for each day then deducting 100.00 a day for fees and parking. In my 58 years a hoteling, I must say this is the first time I checked out owing. I live in Vegas with lots of staycations so you can imagine my gag. One more thing, you staff don't wear name tags and I recall names when I see it in writing so I can shout out your staff.
Read More
Jalisa
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Loved my stay here!!!
Henrovee
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great environment
David
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Stayed here several times. Very relaxed place. The adjacent park is so great!
Adina
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

By far, the best hotel I’ve been to. Friendly staff, hospitality, designer toiletries, ETC! Applauds to the night manager, he made my stay memorable! Definitely will be back!! BEST BIRTHDAY GIFT TO MYSELF :)
David
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Friendly staff, love being across the street from the park. Very nice. Rooms are beautiful.
Victor
icon-Business
Business
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Awesome new luxury hotel just minutes from Downtown Houston! The numerous amenities and just the cleanliness of the hotel were excellent! This is the perfect hotel for business travelers or just a weekend getaway in the City…
Emmanuel
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Nice pro
Robert
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Beautiful elegant and great location
Stephanie
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The whole experience was amazing. It’s a beautifully maintained hotel.
Katharine
icon-Business
Business
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

One of the nicest hotel experiences I’ve had in years. Unique and beautiful… Really special.
Melyssa
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

From beginning to end, our stay was nothing short of amazing. The hotel had everything we needed—and even things we didn’t realize we’d want. Every corner of the property delivered top-notch service, and the staff went above and beyond to make our stay perfect. Room service was quick, friendly, and the food was delicious. The rooftop pool? Hands down the best one we’ve seen out of all the Thompson hotels. It was the perfect spot to relax, take in the views, and feel like we were truly on vacation. We also dined at Sol 7, the hotel’s restaurant, and it was just as impressive. Eating poolside on the 7th floor somehow felt breezy and comfortable, even in the humidity. This place has officially become our go-to hotel—already looking forward to our next trip back!
Read More
Mariela
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

From the minute i checked in, i felt like a priority to them. Every single staff member i encountered for one reason or another, he or she provided us spectacular service. Its a plus that they are let fiendly.
Rashad
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great hotel to stay at!
lee
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Fantastic hotel, great location, great staff, really good pool, good restaurant!!
Cory
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Had an awful experience at the Thompson Hotel in Houston. From the moment I checked in to the moment I left, the staff—valet, front desk, everyone—were rude and unwelcoming. If you’re looking for a true luxury experience, this isn’t it. Save yourself the disappointment and book The Post Oak Hotel instead. That’s real five-star service.
Read More
Tiffany
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Greatvproperty
David
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

It’s new and clean, but pretty much a faux luxury hotel if you’ve experienced luxury hospitality. Located in a generic tower surrounded by parking lots. Awkward entrance sequence caused by elevators that do not connect directly from ground floor level to room level. Finishes in rooms are cheap. Elevator was audible from room. And to top it all off—and this is the biggest red flag that a property is not luxury—the guy at the reception desk asked if I was here for business or pleasure and after I said pleasure he asked only for one night? Well, actually we just change hotels every night to experience different hotels. But he kept prying for information. Not a good first impression.
Read More
inna
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Great modern hotel , clean and cousy
Number of reviews per page
20
40