Great location! Friendly staff! Clean, comfortable room!

Muy bien localizado, cerca de todo. Fácil check in, habitación con buen tamaño y tiene todo lo que se necesita. Perfecta para descansar después de recorrer Madrid ya que todo está en silencio.

The air conditioning wasn't cooling very well.

Very well situated a few steps from plaza mayor

AC did not work, the room smelt of sewage and the staff did not offer us another room.

Clean hotel and rooms. Didn’t have breakfast. Close to the attractions. Good place.

Excellent location and charm. Great deal and everything was clean and well maintained. Would visit again.

Location was perfect, the room was really good and they also have lockers to leave your luggage.

The area is very well located, close to many attractions and fun areas. The building is nice. However, the staff was not very friendly; except for a couple of people, there were three people who were not very polite. Also, when I expressed my discontent upon arrival because I had not received instructions for accessing the building, the woman interrupted me and had the nerve to tell me to breathe and calm down. I was not agitated and did not appreciate her patronizing me. Also, breakfast was mediocre to say the least. For 18 euros, there were a few slices of bread, no fruit or almost no fruit at all, and no boiled eggs. A very small tray with ham, cheese, and chorizo, which was rarely resupplied. When I asked for it to be refilled, I was told that people had already eaten. Also, breakfast starts too late. 8:30 is late in most hotels. Lastly, there were a couple of large cockroaches in my room, and I brought this to the attention of the receptionist. Her response was not one of surprise, and she stated oh well, it happens. For the price of this hotel, this should not happen. So location-wise, this is a wonderful stay, but it can improve breakfast and politeness.

Location perfect near where it all happens and still quite. Room small but it was clean, bed was comfortable and shower had good pressure, rain shower and hand nozzle which as a plus size person it was perfect. Near the Opera metro stop

Excellent location, staff very friendly & helpful. Would highly recommend

You cannot enter without having a code and you won't be given a code until you check in. I am not sure what the management is thinking in terms of how guests can check in without getting inside! Other than this problem the stay is very good and very close to all major attractions. Hotel is maintained exceptionally well.

Room was very clean and the location was great. Plenty of bars and restaurants within walking distance.

Terrible breakfast offerings, bathroom emits a bad smell nonstop, sink had almost zero water pressure, bed is very hard, room has a temperature gauge but doesn’t work and room never goes below 20c. The only good thing is the location.

Great location and clean room

Clean room and great location!

Everything excellent, recommended

The hotel was centrally located. The accommodation was satisfactory. The breakfast was to be desired. Storage for after hours was horrible. There was no secured lockers available, we had to store above the lockers. Luckily there were cameras that made us feel a bit better.

super good

Rooms were spacious, clean and staff were very helpful. Great central location too!!