We had an issue with the AC but staff came and fixed it. Only decaf coffee packets available. No bedside lighting on the 3rd and 4th beds. But overall we loved the property. The location was perfect if you want to be in the middle of the action in old town.

Fue una estancia muy buena. Lo recomiendo

Great location in old town center. It does get noisy late at night, but we didn’t mind.

The staff was reachable by email and very helpful.

The room had a constant smell of sewage coming from the bathroom. Also this property is located in the middle of “casco antiguo” and it is very noisy. The good thing is that is walking distance to everything.

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Very modern and clean and the staff were very helpful

Very convenient location and like the way they communicate

Great space in a central location close to everything. Super modern and easy to check-in. Great to have a heating/AC that actually worked as it should as well.

Excellent for me and my family

All as described. Near main train station in Bilbao, also close to the center. Woukd stay again

Great room, really clean, comfortable beds. Very easy to access and good communication. Only skight downside was that it was a little noisy, both from the corridor and from the street. However, location was great and would recommend

Very clean, as described/in pics. Great location. Would stay again.

Good location, easy check-in, good communication.

Clean room and nice balcony.

This was the perfect location in Old Town Bilbao. The room was very compact, chic, and was ok for solo, but not really enough storage for two people (but maybe they have larger rooms for couples). Very secure. There was a small problem with the air conditioner but they attended to it quickly. Emails and questions while here weee responded to almost immediately. Lots of wonderful places to enjoy pintxos (and of course full menus). Would highly recommend.

Good experience: great location in old town Bilbao. Walking distance to everything. A little noisy in room, walls are thin. Bring ear plugs if sensitive.

issue with AC - room was missing the remote, they could not solve the issue until the 2nd day of my stay

Excellent location

Well located hotel. Clean and modern.