Shops nearby

What a wonderful experience we had. Hotel was imcaulated. Excellent location!! Conchi, the front desk person was welcoming, kind and went above and beyond to make us feel welcome. The hotel can take your luggage if you arrive earlier than your check-in, so that was plus. The coffee by the reception area was delicious. The way to enter the hotel and the room was through your phone, it was amazing how we could open and lock the doors using our cellphones. I highly recommend this hotel! I will definitely will stay here again once I come back to my Madre Patria. Thank you all for such a wonderful stay

Location of the property is excellent, my room was squeaky clean and overall the condition of the room was absolutely amazing. My issue has been people, as in the rooms are not soundproved and the hallway was very noisy until quite late and very early in the morning. As the property is not manned after hours guests were playing loud music in the waiting/common area, coming and going until 2am shouting from one room to another and you can hear showers, toilets etc through walls as the rooms are quite petit and back to back. So I would say, price is excellent for what you get, super clean, well located but it’s not the place to relax o rest after a long day in the city.

Clean rooms,easy key digital for entry,great ac,nice staff and you really are in Madrid heart! Everything is walking distance! Or taxis on Gran via just in front of Collectia!

Its a nice location.. helpful stuff.. clean.. thanks for a water thats is ready when i got to my room.. I guess the property owner must to have more than one clothes iron atleast 3.. but a very nice place to stay..

Ideal location, an oasis in a busy city. Spacious room, modern design, comfy bed and pillows. Clean room. Helpful and welcoming staff. Would rebook.

The apartment was very nice, safe and clean. Location was also great, my only issue was the bathroom door should have been a pocket door as it’s so compact that you had to go in, close the door so you could get to the toilet. Very small!

Great location, clean rooms & amazing balcony with great view of the city.

Very safe. Convenient. Staff is very nice and helpful.

Clean room, very nice staff and great location!!

Si quieres un hotel real esto no es una opcion ya que no lo es es como tipo hostal, tienes q llegar a la hora de tu check in por que si llegas antes no esta abierto y no tienen una recepcion como tal. Las habitaciones pequeñas y el ban̈o igual. No te tienen el servicio de limpieza uno mismo tiene que pedir toallas o papel higienico si te hace falta. En resumen no es lo que la app dice no es hotel. El servicio es bueno pero no excelente. Lo favorable es la ubicacion estas en la zona turistica y todo esta a 5 min.

No limpian las habitaciones diariamente, un solo juego de toalla para todos esos días. No funciona el aire acondicionado

Clean room and very central location. For the price point it seemed very minimal for what I was able to get. Very small room for two people but very doable

I feel completely misled by this property. The pictures and presentation make it appear to be a proper hotel, but in reality it is a hostel. When making the reservation, this is not made clear, and many guests will believe they are booking a hotel experience when they are not. What is even more frustrating is that the property requires full payment in advance, which makes you feel confident that you are paying for a quality hotel. In reality, the experience is far from what the photos and description suggest. This lack of transparency is very disappointing and feels misleading to customers. If this is a hostel, it should be clearly and honestly presented as such so guests can make an informed decision before paying.

Great location, a very basic hotel but being on Gran Vie makes for a great base in Madrid.

Great location. Room was nice, except for hair in the shower and the shower drain not draining. Bed was very hard. Overall though a nice spot in a very central location

It was good. Central location. Walls are a bit thin

They will not open the door until reception arrives at 9:30am. They did have lockers available if you were wanting to put luggage away until your room was ready. Very clean. Very comfortable. They had thick curtains. Overall, had a great stay.

Clean room, responsive staff

Overall good stay. However there is no one at reception most of the time. Which was kinda stressful since you open through your phone. Like I was worried if my phone’s battery died and wasnt able to enter. Besides that it has a great location and very clean.