We had a comfortable stay at this trendy, new hotel. Staff were very pleasant and the room had good amenities. The location is in a bustling area, with convenience stores and restaurants at your doorstep.

Relatively spacious room for the cost.

The service was absolutely delightful! The room had a funky-industrial vibe. We have limited Japanese, but they worked extremely hard to meet our needs. We will seek out their other locations on future adventures.

Great Location, staffs are all friendly, will choose to stay again

Very clean room and nice staff

new hotel; very spacious room in a reasonable price; great location to the train/subway station and many shopping malls/restaurants

Awesome location and awesome hotel We love to go back💯

New hotel which is well located near to Umeda station.

The staff was beyond amazing. They were very helpful and always happy and willing to assist you.

Loved the room, comfy beds, great staff close to lots of great food and bars, shopping.

Loved the room! Had great stay

Very clean and new hotel facilities. Very convenient locations for public transportation and shopping.

Exceptional customer service. Very clean and great location. Would definately come back again.

This was the best hotel we've stayed at in Japan. The location was great, just a 5 minute walk to Umeda station with lots of shopping around. The staff at the front were incredible and were very hospitable and welcoming. The amenities were excellent too, offering free breakfast with a wide array of beverages. The room was probably the best, as it had a modern feel but was also very very spacious and could fit all 4 of my luggages comfortably. Would definitely stay here again.

First of all, the staff was amazing. There was a mixup with the reservation and they really fought with Expedia to fix it for me. That alone would earn them 5 stars. But they earned it many times over after that. Both the types of rooms we got to stay in were spacious, with comfortable beds, and excellent amenities. I will say that some parts of the room were a little too dark for my taste, but it's an aesthetic and I respect it. The breakfast was simple but delicious and the staff there were also super helpful and there when you needed them without feeling like they were on top of you. The area is super convenient for trains and general shopping, but there is a highway right outside the window so it's not the quietest. Good soundproofing helps, but I did hear cars a couple of times. Overall, I would definitely return for any all trips to Osaka.

Great modern property in a great location. Staff was amazing and they will hold your luggage for you if you arrive early before check in so you are free to continue your day without dragging it around.

Great property and great staff. Very good location next to 2 train stations (subway)

Exceptionally clean and sleek hotel with all the amenities. Great location near the train station. The staff went out of their way to be welcoming and were very hospitable and kind. Would definitely recommend!

We really enjoyed our stay at Tones. Our Superior twin room was beautifully presented, with excellent amenities and probably the biggest room that we stayed in during our time in Japan… pure comfort! It was conveniently located close to the train station with an abundance of dining and shopping options close by, along with the vibrant Osaka night life. The staff were exceptional; welcoming and friendly, but the true stand out was how quickly they responded to our needs. Our first night was spent in a room facing the city, which proved to be a little noisy during the night. When brought to reception’s attention in the morning, they did not hesitate and within 30mins, they had us relocated to a quiet room. Thank you! We highly recommend a stay at Tones Osaka.

It was good stay for a couple and room was all tidy and clean. Totally recommend the place for stay.