The room looked like half done renovation. There are rough cement patches on the wall. A full length mirror is hang at the back of the door facing the main narrow entrance walkway. Toilet, shower area and basin are located separately within the room. U might see yourself in the mirror before u walked to the toilet or shower area. If any of your travel companion is of super light sleeper, he/ she will definitely be waken up by you going to the washroom in the middle of the night because basin is just next to the bed and chairs. The power points are all fixed near the tv console. You won’t find any others next to your bed. My personal electronics items could not be charged using their power points. Room cleaning is only available on every two/ three days after your first check in. Hotel staff expected you to empty your own dustbin if it is full before their allocated “room cleaning day”. Also, the hotel price paid at expedie is for one person despite we had booked a twin bedroom. We paid additional 28.000 Yen at the counter on top of sgd673 for 4 nights, else they won’t allow us to check in. Sgd965 could have been paid a full service hotel nearer to JR station. Location wise, it is quite a distance from jr station. For families with kids and/or elderly, my suggestion is find a hotel with full service and next to or above the train station. Breakfast is merely cold small bread (a variety of 8) repeated almost everyday. Nothing fantastic.

Honestly, the best hotel I stayed in during my stay in Japan! Staff were so kind and very helpful. Also, the location is quite close to the station and popular shopping/food centers. I loved the room! There was plenty of space and appreciated the amentities as well as what was included in the room. Thank you so much!

The room is huge! Super clean, attentive staff. Such a great hotel

The staff very nice and then he resolved my problem, the

Staff are great good spot near all theactuin

Beautiful hotel is a great location! Ask for a non road side room as it can get noisy

Staff were super friendly/helpful and the facility was modern and clean. The compact room was quite small for two people so would recommend a bigger room. There was some noise but overall a great value!

Room was excellent but the road noise was a problem without ear plugs. Breakfast is very very basic and almost not worth it. But the staff couldn’t be more helpful and it was a calming and relaxing environment to be in.

The breakfast was only fruit juices , croissants and coffee

Perfect location close to train and even some good spots to explore on foot too. We loved the complimentary pastries/breads - a nice bonus and saved trying to hunt down breakfast.

I messaged in advance to let them know I had a gluten allergy - i was informed that they would be able to cater for this. Unfortunately at breakfast i was given only a totally sodden bread roll that had just been defrosted. The server then tried to put it on the toaster tray that was brimming with gluten crumbs - he had no idea about cross contamination. Poor

Clean and spacious.

Super nice place! Location was awesome, staff was very friendly and helpful and the room was great! I know you can probably find cheaper options to stay in Osaka, but I highly recommend this hotel!

I love this place, the staffs so friendly and helpful they are always smile to you i highly recommend to this place

Overall the property is very good, with kind and welcoming staff, spacious and clean rooms, etc. Only complaint is the noise from the highway right beside it, which picks up in the evening/night.

Best hotel I stayed at in Japan. Surprisingly big room, the small breakfast is delightful, staff were so friendly and helpful and it’s perfectly located for exploring the city on foot and by public transport.

Limited choice for breakfast, only breads! no cooked food served! Friendly staffs; room very spacious and clean! Excellent location!

This hotel was the best from the 4 hotels we stayed during our vacation in Japan. The room was very spacious and very elegant (even with a sofa), the location amazing and the staff so welcoming and kind. I highly recommend it if you're looking for quality at a great price👍

Relaxing environment, room space layout was good. It's great that breakfast was free, but it might not be completely filling as it is only literally only fresh baked bread and liquids. Staff were great and spoke great English.

Great locatio close to Osaka/Umeda stations. Shops and restaurants around the corner. Friendly staff. Breakfast limited to coffee, tea, juices and Pastry/breads. Good enough to start your day before going out. Spacious room and bathroom. I would stay here again. Highly recommended.