10/10! This was my second stay at Hotel Cassendra, and it was just as wonderful as the first. A special thank you to receptionist Dilrukshi for her warm, friendly service. I would happily stay here again.

Very clean and neat hotel with very nice staff

We had a great stay at Hotel Cassendra. The staff were incredibly friendly and accommodating throughout our visit. A special thank you to Imantha for going above and beyond to make us feel welcome and ensure we had everything we needed. The breakfast was delicious, with a great variety and freshly prepared each morning. Highly recommend!

This hotel is very clean, comfortable, quiet, relaxing with good views! That staff are very attentive especially Imandha, Kasun and Padham. The breakfast buffet is just the right amount and great tasting. The bed and pillows were comfortable. Wish we could have stayed longer!

We had such a wonderful stay at Cassendra Kandy. From checking in to a spotless and very well set out room, amazing breakfast to exceptional staff. There is not one thing we could complain about. We would not hesitate to stay here again if we returned to Kandy. To the Manager Madusanka and all your staff Dilrukshi, Imandha, Padhum, Isuru, you all went above and beyond. Your attention to detail was 5 stars. Thanks again

Centrally Located and convenient hotel. Very nice breakfast. Management and staff finest hospitality we experience in Sri Lanka. We stayed in 7 hotels during our trip to Sri Lanka this Hotel and management does an excellent job.

Nice.

The room had no external window but the common balcony had lovely views of Kandy. Staff were very friendly and helpful and we were about 400 metres from a dance performance venue

Great stay and excellent service.

Clean, tidy and spacious room. Staff were friendly and attentive. Breakfast was really nice

Nice place. Friendly staff. Good value and the room was nice. .

This is a lovely clean hotel, with fantastic staff who were friendly and welcoming. A perfect place to stay when your in Kandy.

Clean, tastefully decorated room with huge comfortable bed. Friendly, helpful staff. Quiet location for a restful nights sleep. We enjoyed our stay and would definitely stay again.

Clean , comfortable & great service.

I had a wonderful stay here. The location is excellent—just a short walk to Queen’s Hotel, Kandy Bake House, and the beautiful Kandy Lake. The room was spacious with an exceptionally large and comfortable bed and a lovely view. Most importantly, Dilrukshi was outstanding-kind, compassionate, and truly made my stay memorable. The staff were very helpful as well. Great value for the price. I will definitely stay here again and highly recommend it to others.

Good food, nice rooms, good location.

The room was adequate; however, there was no hot water, and the bathroom had mold. In other rooms next to ours it was boiling hot. Understanding the meal service was quite challenging, as it took 90 minutes to receive dinner. Additionally, the hotel is not just a 3-minute walk from the lake and other attractions as advertised. I will not take guests there again.

We stayed 1 night en route to Ella. Great room. Enormous comfortable bed. Dinner was delicious. Staff very friendly and extremely helpful. They arranged a driver to take us to Ella because the train wasn’t working. Thank you!!

Met at Reception by the friendly Reception staff who made the check-in process really easy. Room was as exactly as the photos portrayed. Spotlessly clean bedroom and bathroom. Location was perfect as it was close enough to the Lake but quiet. Perfect for a stay in Kandy.

The room was spacious and comfortable and the food was good. The staff were very friendly and helpful, but seemed rather inexperienced