Everything was perfect

Amazing staff, perfect room and location - But the staff were what made the stay excerllent.

We really enjoyed our stay!

If you wish NOT TO SLEEP. STAY HERE , LOUD MUSIC PLAYING UNTIL VERY LATE . DISSAPOINTING

Everything was great except that there was no Wifi in the room which seriously impacted my ability to do my required daily work. I don’t know how a hotel can expect a guest not to have wifi in the room in 2026. Will not return for this reason.

Staff view room all great

Loved the hotel. Everything was perfect.

Staff food drinks and the property are beautiful, wonderful. Everything is very expensive though.

Clean, friendly and welcoming, incredibly comfortable beds, great food, wonderful therapeutic massage treatments, and serene tranquil vibe on the pristine beach. Can’t wait to return!

The front desk staff provided excellent and very professional service, along with the rest of staff. Thank you!

Our stay was amazing the hotel is very scenic and the restaurant if perfect for nice breakfast all the staff were very helpful and informative.

old hotel. they spent the bare minimum to "renovate" lipstick on a pig.

Nice hotel. Lacking amenities but looks like they might be building more. Unfortunately my AirPods were stolen from my room. I’ve been able to track them to Aldea Tulum off 377. No one was very helpful.

A beautiful view of the beach, air conditioning worked perfectly. Everything was very very, very nice with my beautiful wife to enjoy a beautiful weekend together.

⭐️⭐️⭐️⭐️⭐️ Absolutely amazing stay! Our stay in casa gitano Tulum was beyond incredible! The room had the most beautiful village-style design with a private pool and a stunning view of the ocean. Everything about this hotel was perfect — there’s truly nothing negative to say. I especially loved that there’s no TV, because it really lets you disconnect and connect with nature instead. It was peaceful, relaxing, and unforgettable. Highly recommend this place to anyone looking for a magical Tulum experience! 🌴💫

Friendly staff

Great hotel with direct beach access.

Staff was great Era was so sweet and accommodating. The AC was the best in tulum. The beach was okay decent amount of seaweed.

Great staff always friendly, clean and very cold ac comfortable beds and pillows and food and drinks are amazing

Food was mediocre