8.4
Very Good
From 6 reviews
Cleanliness

10.0

Room Comfort

10.0

Service and Facilites

9.6

Traveler Reviews Winetorium

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Top reviews
Marta
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10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Good location. All the most interesting sights are nearby. The room is clean and has a good view. The place is really very cozy, like at home. The owner was always in touch and helped.
Mobi
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Отличное место для проживания! Номер был чистый, постель свежая, всё аккуратно и комфортно. Персонал всегда помогал с любыми вопросами, очень отзывчивый хозяин. Единственный момент , стоит заранее связаться с хозяином через WhatsApp, чтобы получить всю информацию по заселению. В целом остались только положительные впечатления, рекомендую!
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Tabatha
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

This was a charming room with all the necessary amenities and the location was great. Very clean, very courteous staff, and very comfortable for our family.
Wahjudi
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2.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

They took my reservation, charged my credit card and never gave me the check-in instructions. This property does not have front desk. Unlike all other properties with similar arrangements in my experience, where they contact you with the check-in information, this one requires that YOU contact them. The day before I was supposed to stay I sent them a message requesting the check-in instructions; they did not respond. The day I was supposed to stay I sent them three more messages and called three times; they never responded. I went to the property; the door was locked and nobody was around. So that was it: They took my money and then simply ignored me. I asked for hotels.com’s help for a refund. The property seemed to ignore them as well; hotels.com tried to contact them multiple times to no avail. After 48 hours, I was informed that they had refused any refund, as it was a non-refundable reservation. I insisted; I provided screenshots of my messages/calls, picture of the property and the time of my visit. Finally, after 72 hours, I got my refund. I am not sure if the refund was from the property or from hotels.com. I never heard anything from the property. Meanwhile, I received several apologies from hotels.com, but it was not their fault. Don’t let them steal from you! Oh, also, from what I saw, this place is a total dump, located in an area that used to be an illegal settlement/slum, hence the dilapidated and unfriendly atmosphere.
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