Overall Ratings & Reviews BABEL

Clean, location is convenient for uber accessible to the airport and does who can’t live without Starbucks is around the corner ! Katherine is super nice and accommodating!

It was a really nice, artistic place to stay, friendly and very helpful host!

The apartments themselves are great, and it was a nice touch to have access to free hot and cold water on the floor. However, our experience was let down by a few key issues. With two nights left in our stay, I requested more toilet paper and received a response of “Sure!”—but nothing was ever delivered. We ended up having to go out and get our own. I followed up with the owner but never received a reply. Additionally, we were locked out one evening due to a malfunctioning keypad. When we called for help, we were told someone would arrive in 20 minutes. It ended up being closer to 35, and we only got in because another guest happened to be leaving. Overall, while the space itself was lovely, it would make a big difference to have more reliable communication and support—especially for essentials like toilet paper and basic access to the building.

Check in was easy. The apartment is long and slender , very cool interior. Amazing large shower and bathroom . The bed was comfortable..Very safe and clean. Good little kitchen area but only one wineglass, cutlery set, the bathroom wall socket was lose and only one toilet roll !!! also small cracks in the concrete floor with lose tile . Overall I like the apartment. We ate downstairs one night. Loved the food the chef was incredible and the floor staff lovely and the restuarant had a great vibe.

The room was very nice and clean. Everything was good until night time. We had the room right above the restaurant and it was so loud. The restaurant closed at 12am but then for the next hour you could hear all the staff cleaning until around 1am. Location was really good but such a shame about the noise

Nice spacious room in a perfect location - everything is within walking distance. Clear self check in instructions were sent ahead of our arrival, and it was easy to get in touch with the host if needed. Unfortunately the 1st floor room we stayed in was very noisy due to the restaurant downstairs - we expected a little noise but didn't expect the loud music until gone 1am every night. It would also have been nice to have more than 2 coffee capsules for the coffee machine and more than 1 mug, as we were 2 people staying for 4 nights.

Be aware of extra costs at check in. We booked the place for two nights and all the fees were aid upfront except for $13.05 left for the city tax. Upon the arrival they charged us 52 euros, claiming that it is for cleaning fee. This fee was never posted in anywhere and when I reached out the manager about it they replied that they will request hotels.com to refund me, which is nonsense and it is hotel’s responsibility to be honest about the fees and also refund the extra costs.

It’s 6 Euro local tax on the booking; however, upon checking-in, she charged another 40 euro service fee which was never mention on the booking contract. Very unethical business!

Location, spaciousness of accommodation and communication regarding check-in were excellent.

Great location. Very central to everything

Great location and really cool contemporary design for our space. We rented a 2 bedroom for our group of friends to stay while in Porto. Although the translucent walls didn’t leave much for privacy, we enjoyed it.

Great location and comfortable room

The location was perfect! Right in the middle of everything, with a metro station two streets over. The instructions they gave us were clear and everything was easy and convenient. But be aware that there is no elevator! We had to carry our bags three floors up. The room offers plenty of space and was clean but the couch was broken in the middle. You couldn't really use it. The worst part was the bathroom. Black and poorly lit, you couldn't see anything, if it was clean or not. There was no circulation in the bathroom and the whole room smelled musty after a shower. The shower had great pressure and was pleasant but the warm water wasn't enough for two people. You had to wait for 20 minutes for the water to get warm again.

Close to everything.

Bit weird not seeing anyone on arrival but it did work out okay. My room was absolutely fine.

Really awesome location for walking. There were restaurants and shops all over the place.

Modern apartment on an ancient street in the heart of the old town. Lots of space.

Babel was AMAZING! We got an upgrade to the apartment and it didn’t disappoint. So modern and clean, in the most traditional part of town. The sister restaurant below is also incredible. The only minor problem was communicating with the staff (it is unmanned), so we were a bit unsure how to check-in. But once we got in touch, everything was perfect. Highly recommend!

Great place to stay as this was near all amenities. There was a mini supermarket nearby, tourist attractions and the room we had had doors that closed off the noise from the busy main street. The place was on the second floor above the restaurant with a great shower, had a fridge and a mini area to prepare/store food. The only thing was bins weren't emptied daily but we could take that to a bin outside.

Beautiful room once I got in but very hard to get in the building. I arrived to Porto a few hours early via train and wanted to see if I could leave my bags with the property prior to check in. Unfortunately they don't send checkin information prior to checkin time, at least in my case. I was able to find another number to talk to someone on Whatsapp but I found the face to face interaction rather rude after dragging my luggage and myself uphill. My stay there once I got past checkin was fine and close to much of what downtown has to offer. I never had to get on a bus, however I did get a Bolt ride to the airport. My advice to this property is to double-down on its communication with its guests prior to arrival. Let folks know what to expect at least 6 hours before they are expected to arrive, especially if they want to operate without a front desk associate. It will make a world of difference for your business in happy returning guests.