Staff are very friendly. You should know that housekeeping is done very late, like after 4. The elevator was out of order for 2 days. The tv setup is weird in room 303. You need to watch tv from bed.

The hotel advertised transportation to & from the hotel on their website and Expedia. We received confirmation by email & text of our pickup time at the terminal including the day of our arrival. We arrived early & waited 2 hours for pickup. After the scheduled time, I called & the hotel said they no longer offered that service. So, we Ubered to the hotel. When we aked to use the washrooms, they said not available & use the public ones across the street. We wanted to eat lunch - sorry restaurant closed. Employees did not know how to work with Expedia. They did not bill our credit card provided to Expedia & threaten us with eviction unless we provided a credit card. This was at 8 PM at night. I had to show rhe employees how to work with Expedia.

Very nice hotel!

We had a beautiful room and an overall nice stay. The hotel is currently going through renovations, meaning the restaurant is closed. This was not advertised on Expedia. I reached out to the hotel directly when I couldn’t find any information about the restaurant on their website. The other concern we had is that we received a text from someone impersonating the hotel looking for payment to keep the room reserved. I just think that people should be aware when booking.

Beautiful room large and right in the middle of Québec

Yes

Good

Very nice hotel in a great location. The room was large, modern and well-appointed but the valet parking service was a mess due to insufficient staffing. They tell you that it takes 5 to 10 minutes to get your car but when you try to call the front desk to request your car nobody picks up, when someone finally does, it often takes another 10 minutes to get your car. One morning it took 20 minutes to get our call; the morning of our departure we waited for 35 minutes. That's unacceptable.

Parfait et moderne

Great hotel!! Me and my friends stayed here and they made sure to give us 2 rooms next to eachother. It’s very close walking distance to old quebec and is surrounded by a bunch of great restaurants. The staff made it very easy for us to check in and out. Definitely recommend!!!!

Very clean and modern

Great location, beautiful room

Very special boutique a hotel. European flavour, with large rooms

We liked it all...the room, the location , etc.

Great rooms, just make sure theres enough coffee espresso there ...small and 2 for 2 people...we always want more coffee there!!

Great and courteous staff; clean room; quaint hotel in a great location to old Quebec City

Perfect location and wonderful staff!

Yes

Excellent

Clean