Comfort and location where amazing

We loved Quebec City

Room was smallest hotel I had ever been in and no where to sit other than the bed but it was functional. Tv channels are limited so good thing I had a streaming service. Another guest room had their AC not working and they called for service and were told that it would be serviced the next day even though their room was 25c. I was not impressed with that response from management.

The room was so tiny there were no chairs to sit not even a small table to place personal items. In the morning the room was vibrating 8am till noon with loud music, we had horrible sleep. Will not book this room again.

Nice quiet place to stay.

Clean room, quiet, check in was easy. Neighborhood is a little rough but it’s safe. Great pub restaurant nearby, Le Barberie brasserie

Great location. Hassle free check in and great beautiful rooms. Comfortable and clean.

Fun hotel, clean room, funky layout, fun decor. All good.

The decor was so fun and pretty! We arent used to using apps & barcodes for everything so struggled with the parking garage and locked the truck in..... fortunately we figured it out 😀

Room was clean. Very inconvenient with no hotel access from parking garage. Access code did not always work. No elevator made the experience incredibly inconvenient. No way to carry luggage to the 3rd floor. A lot of loitering around hotel entrance.

Very good overall experience

Clean room

Room was very clean and well kept. Within walking distance of old Quebec. Very convenient.

The bar downstairs was very noisy, playing loud music through the early hours. The bed was not comfy. Ok for a night, as close to the train station.

Great location and all new rooms!

The door code that was sent didn’t work. No one answered the phone when trying to call. Waited outside for 30 mins till someone finally answered. Received a call at 10:30pm (5 hours later) asking what I was calling about. People smoking crack on the doorstep to get into the hotel.

Only 15 min walk to Old Town Quebec City! Only 5 min walk from train station! Supermarket on the corner! Very clean and spacious! Only recommendation: I called to get extra towels from the locker twice... no answer. Otherwise, enjoyable stay.

Very central location near great restaurants and grocery store. Close to old town as it is a 20 minute walk.

The hotel was nice. The location was convenient. The neighbourhood of Saint Roch is an interesting mix of locals, tourists, and homeless. The homeless were fine; never felt threatened, but then I'm used to it working in Toronto. What was the biggest let down and the reason I gave an average score overall and an average score for service was the parking. The Patrick and the woman in virtual support on the phone were great. They were helpful in ensuring that my parking was valid after the email mix up was cleared up. The problem was the damn bar code reader to get into the garage via the "man-door." I thought it was me, but no it is the reader. I planned on leaving early 0600h on Sunday September 14 to drive back to Toronto, but the reader wasn't scanning the bar code on Rue Saint-Dominique. After 1/2 hr I tried standing on the sensor at the front of the garage door on Rue Monseigneur Gauvreau. That didn't work. Instead I asked who lived in the condo next door to let me in. Thankfully they believed my story and maybe because I was also nice to their dog, they let me use the elevator in the condo and I got to my car. I know the bar code was fine and that I know how to use the scanner. That's why I'm home writing this and not still stuck in the garage. Overall it was a great stay sadly marred by the trouble with the scanner on Rue Saint-Dominique.

Thank you! Merci! Chambre très propre et incroyablement confortable. Nous avions le calme total pour dormir sans se faire déranger des bruits d'une ville. On a beaucoup apprécié la petite cuisine et le frigo pour y mettre nos "doggy Bags" et la grande table pour planifier nos balades dans la ville de Quebec. Le rideau qui sépare les deux grands lits était immensément apprécié. Une peux encore lire et l'autre dormir sans se faire déranger. Quelle bonne idée! Le restaurant Court-bouillon tout en bas est aussi une bonne adresse sympa et très accueillant. Le seule bémol sont les 3 étages d'escaliers sans ascenseur avec des valises. Un de vos futurs projets? Merci et bon vent!