Hotel remotely operated so no staff present. Hotel was clean but a few items needed repair .Light over bed was broken as were the handrails on banisters in stair well.Hotel was very basic. View from window excellent

Hotel in a good postion and outlook, but the management which has just taken over is remarkably unprofessional with a terrible attitude. Neither shower not TV in room worked, power sockets loose. 3rd floor window opened over 45 cm (maximum under Health & Safety law is 10cm), no safety catch, easy to jump/fall from for those who may be unstable. When challenged re these matters, hotel staff take a threatening attitude stating they will "evict" such paying customers, and when other guests overheared this interaction we collectively laughed in disbelief, they take immense offence and (with safety in numbers / colleagues) they attempt to challenge their disgusted customers and de-activated key fobs locking them out. Knowingly leaving lone females in such a position shows immense inconsideration, virtual discrimination and unbelivably bad practice.

More effort in bathroom

Perfectly adequate, good location.

Better than expected. Sheets and towels were clean. Rooms need a bit of tlc

They should warn you that the hotel is closed until 14h, which means you can’t even sit and wait for your check in if you arrived earlier than that. Plus, they don’t keep your luggage after you check out, in case your train is much later. Also, no air con, which means windows open and mosquitoes eating you up.

very friendly and helpful staff, very nice room with a seaview,breakfast brought to your room, easy parking and very near Devonshire park,for the tennis.

Toilet seat broken reported it straight away nothing done about it

Positives: Great location on seaftont and close to the tennis tournament, parking bays close by. Negatives: lift out of order, not good if youre on top floor with luggage. Tiny shower room, could hardlymove in there without injuring yourself and the lights in there not working.

Well located on the sea front, but that's about all. No hot water and a rather disinterested front desk. Fortunately, I was only staying one night. Would not recommend the place. However, the cost of the hotel should be taken into account I suppose.

A void terrible not clean.dirty cups not washed up.telly not working reported 2 times told it broken. Only one member of staff .mirrors filty stains up the walls. Stair carpets not hovered ans stained. The only bonus was a big comfy bed.what was clean never return a gain.we stay in eastbourne during air bourne always been happy. With the other hotels but nt this one.

酒店塵垢，地板不平。傢俬用具不清潔，並且感到不衛生。幸好，職員態度友善，樂於幫助住客。