Clean room and breakfast is great lm not happy with the staff

Overall, everything was fine, but one thing you guys need to fix whatever on Expedia show must be the same when it’s in person

Best customer service and hospitality. Everyone that worked at bentark hotel made sure i was taken good care of and tried their best to accommodate my requests. I was satisfied with my stay.

Bentark Hotel provided an excellent experience. From check-in to check-out, the staff was hospitable and courteous. Furthermore, a staff member by the name of Teddy offered to guide me around the local area. He had great recommendations and cultural expertise when it came to what I wanted to experience. My first time in Africa - I’m glad I chose Bentark Hotel for my stay in Addis Ababa, Ethiopia.

Everything about this hotel is wonderful! The airport shuttle was seamless, the breakfast was delicious, and the rooms are renovated and comfortable. The staff were very helpful and friendly. This hotel is excellent value and it was a delight to stay!

Area was safe restaurants in walking distance.

It's a nice place to stay there for me, breakfast was the best!

Airport shuttle. Breakfast needs variety, particularly, fruits. Limited breakfast options

Very friendly staff and clean modern rooms. Wifi on and off however.

Everything

Bentark Hotel is a wonderful place to stay! Extremely comfortable rooms, delicious food from the restaurant and incredibly helpful staff! Only downside - it can be incredibly noisy at night from surrounding bars/restaurants on a weekend but it’s quiet during the week. We were on the 4th floor so didn’t get too much noise from the rooftop bar.

The rooms are clean and updated the staff is very helpful and friendly small but very nice gym the breakfast which is in included in the stay is very very good with both traditional as well as other options the room I stayed in didn’t have a balcony but the windows were large enough to all adequate light to fill the room.

Spa - great massage area with very cheap prices. Staff is well trained.

The property itself was very nice and we enjoyed our stay. However, the experience was somewhat affected by two issues. First, the driver who picked us up from the airport spent much of the ride discussing his personal problems, which felt inappropriate and seemed intended to solicit a tip. Second, we were disappointed that we couldn’t extend our stay due to a significant last-minute price increase. It would have been appreciated if the rate could have been honored or adjusted more reasonably for guests already staying at the hotel.

Excellent

Its well looked after and it's pretty close the airport

I like the hotel room and stuff the people

I enjoyed every moment at Bentark from their warm welcome to attentiveness to my needs every step of the way. The Bentark family transformed my visit in to a positive experience with comfort and safe stay. They were proactive in providing the service I needed like dry cleaning or personalized room service. A great value for money! Thank you for the farewell cake on my last day!

Nice

Great hotel very clean stuff are very friendly. Definitely recommend