Great location. Clean. Elevator. Our room (Dolores Del Rio Suite) was very spacious with great city views. The staff is helpful and honest. We were overcharged upon checking in (I didn't know) and the desk personel notified us and refunded the difference. I would highly recommend it.

buena ubicacion y buen servicio

Excelente servicio y buena ubicación.

Great staff. Clean room. Delicious breakfast with authentic Durango flavors. The hotel is located close to everything: Cathedral, plaza, market, etc. and the area feels safe and secure!!

Great service but the hotel is not too good

Towels were dirty and the air conditioner was not working. Evade this dump.

Room was ok, it was a place to stay. It wasn’t that clean, had old carpet, and the chair in the room was stained. Parking was safe, Durango is quiet, and the location was great.

I booked with a little bit of skepticism, however when I arrived staff was very helpful and friendly. My room in the fifth floor had a great view overlooking the city with a big windows. Mary the cleaning lady did an outstanding job keeping the room clean.

Front desk male was rude not helpful the waiter was slow not very attentive.

The restaurant menu inside hotel was great. The room itself was good.

Room very clean stuff polite and very helpful

Great location, large room, clean

Just live the place n it seems it takes me back to early 1900

Very clean and convenient

Friendly staff, restaurant and bar, walkable to all attractions

The location was pretty good with attractions and dining within walking distance and easy access too public transportation.

Room was big and clean

Overall it was really nice! I loved the location, the atmosphere. Except one receptionist, she was an older blonde lady who didn’t allow me to have visits. She was very rude and disrespectful. Her attitude was unacceptable. Unfortunately because of her I will not be returning and I come from the United States and will inform others of this matter. Very unprofessional of her to act in this manner.

Great experience, the wifi was spotty other than that it was perfect

All very good.