The lift was quirky and not for the claustrophobic.... Several times when I used it to go downstairs there were no lights on only glow of lift buttons ...spooky and unnerving Breakfast was tedious....the one waiter took ages to serve people and book them in. I had to ask him twice to serve me The crossaint was slightly stale, orange juice not nice, smoked salmon and scrambled egg was garnished with some withered pea shoots, the tea was not particulary nice. The whole place looked very tired and stuck in the late 1990s.....outdoor courtyard hard loose flag stones, foyer indoor fish pool had exposed pipes, a strange mixture of not very well for live pot plants mixed with plastic plants many draped with cobwebs in communal areas. Landing areas hand many empy picture frames interspersed with covid notices which made the place seem a bit clinical/hostel like/uncared for.

We stayed six nights and enjoyed it immensely. There is a real homely feeling to the hotel. There were a few niggles but you get them wherever you go. The staff were polite, friendly and most attentive. The bar and restaurant were more than satisfactory and the heated outdoor pool was a brilliant addition. We will definitely be going back especially since my partners friend is residing in Bideford now and we will happily reserve a room at Durant House Hotel whenever we visit.

Clean and comfortable. We enjoyed our stay Staff very helpful. Hotel just needed a bit of an upgrade. In particular the dining chairs in the bar area

Great to have a pool which we used. All staff were very helpful and friendly. Food was good. Room was nice but hot, a fan was included though. Hotel cannot predict weather.

Perfect crash pad for a weekend away in Devon The night porter is super helpful & welcoming when arriving late at night & takes care to ensure you have everything required for a comfortable stay.

Durrant hotel is lovely but a bit dated and tired and could do with a refurbishment. All staff were welcoming and professional. I had a few jnggles with room initially but the staff were excellent in sorting the issues out. Not an ideal place for fully disabled people as lots of stairs and an antiquated lift which takes forever to arrive

The rooms were recently renovated and the beds were comfortable, out door pool was lovely maybe needs a bit of lovin but very nice, breafast was delicious and all staff were amazing would I return to this hotel absolutely. Thanks for a lovely stay guys 😊

Very comfortable bed and all staff most helpful, Hotel could do with an update including air conditioning a must if our summers are going to continue to get hotter and of course air conditioning can also be used as heating in the winter instead of out dated gas boilers.

Pool closed, tired decor could do with refurbishment.

There,was only one lift for the whole hotel which was,a really old one and only held 4 people.Our room was,not cleaned or wet towels replaced until we complained of tea tray filled up or bin empties.We had to complain on three r Occasions.There,were no bed side lights so if you got out in the night you had,to fumble for a switch.So had,to buy a torch ,.a A notice said it bathroom floor gets set it is,slippery.Surely bathroom flooring should be slip proof.Bathroom was cramped with a ridiculous glass sink. My mattress had a spring coming through which hurt my back so had,to turn the mattress over.Seemed to be a,lack of staff.We were,so miserable we checked out a,day early.l had,a holiday spoiled.Would not recommend it at all

Looked ok in reception but that’s as good as it got , very out dated and not a great deal worked in the room . Very nearly boiled the kettle for a coffee in the morning before looking in it . Never seen anything like that before . When reeling off the stuff wrong with the room the staff were not bothered at all . Was charged £130 for the night and wouldn’t have paid £30 if I had a choice .

Hotel was ok. Though tired. Cannot fault the staff though. We eat dinner at the hotel and meal was under whelming. The crab and spring onion croquettes should have been called potato and spring onion croquettes with a hint ( and I mean hint ) of crab meat added! Vegetables on main course were overcooked and completely dried out - most probably due I guess, to being kept warm under heat lamps.

Good location and economical

Staff friendly and polite. A good selection for the breakfast menu. Room was clean, bathroom needed some tlc. pet-friendly.

Clean rooms, nice bathroom, lovely friendly staff.

Nice rooms

Staff where great, room was clean and comforts

I was charged twice, due to staff incompetence, very very run down , rude staff especially the restaurant staff , on the second floor our room and it was dirty and run down and not comparable to the pictures displayed , the safety catches on the windows were broken most facilities were locked and in darkness , we subsequently left with out staying at the property after a few short hours . And I was refused a refund . Do your self a favour and avoid this property . By far the worst hotel I’ve ever been to !

The staff were very friendly and always ready to help if you have a problem - foid was tasty and the rooms were clean and tidy

The room was clean the bed was comfortable - the staff were very friendly and helpful - its lovely to see pets are welcome - the food was tasty and always freshly made - we didnt use the pool it was too cold outside - will definitely stay again