8.6
Very Good
From 240 reviews
Cleanliness

9.0

Room Comfort

8.4

Service and Facilites

8.8

Traveler Reviews Hotel Scappata

Number of reviews per page
20
40
Top reviews
Maria
icon-with Children
with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Simple but beautiful. Amazing location and the view! Staff was very helpful.
Wendy
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was clean, restaurant was great, didn't swim in the pool. My issue was the wind, the environment in the morning until noon was good, but after, the wind picked up and it was unpleasant to walk on the beach.
Amber
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff was amazing
Liliana
icon-with Friends
with Friends
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Lindo pero caro para lo es
MELISSA R
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great property across the street from the beach. Beautiful aesthetic and comfy beds!
Ricardo
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Excellent location, walking distance to beach. ADA accessibility can be an issue, no elevator to reach upper levels. Pool on second deck, so if you ask for first floor due to ADA getting to pool might be an issue. Food at location was average in taste and presentation. Price to value is below expectations.
William
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Place is well maintained a bit expensive for the area but overall good stay. Great views and great pool.
Franklin
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

excellent in fron of the beach
Kim
icon-Family
Family
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

♦️OVERVIEW (Feb 8 - 15, 2026) I would happily stay here again! ❤️ The Hotel Scappata is not a luxury high-end hotel, but it sure tries hard to be! I had absolutely no problems staying here. There were a few minor issues here and there, but I’m not here to complain, and I’m already looking forward to my next visit! I had a generous sized room with a comfortable king-size bed, sofa in an adjoining room (with dresser/drawer), and all the amenities you need; including towels (and beach towels!), stocked mini-fridge (with wine!), coffee-maker, safe, air-conditioning, and wide-screen TV’s—two of ‘em! (but who goes to México to watch TV?) Rates were reasonable and competitive with other hotels in the area. ⦁ A word about noise: It doesn’t matter where you stay. All hotels along the Malecón will have noise; especially in the evenings (from scooters, dogs barking, etc )— although the Hotel Scappata is somewhat quieter than other hotels along the Malecon (due to being further away from the pier). ♦️NOTES • HOTEL SCAPPATA: established in 2022 (formerly the Real del Mar Hotel/Restaurant Pelicano’s) • The hotel’s entrance is actually on the side of the building, on calle 70, but the hotel’s façade & restaurant face the Malecón (Calle 19 x 69/70 Malecon Progreso, Yucatán • The malecón itself is on calle 19 (also known as calle 69)
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Dariush
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Good location nice staff friendly environment
daniel
6.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Room very small staff ok
Richard Alan
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Had wonderful view of the ocean, great service from the staff and the food was fantastic! Overall a great experience for my wife and I!
Helen
icon-with Partner
with Partner
6.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Small room. Windows no privacy had to close blinds entire stay. Long wait for check in. Few amenities
Dianne
icon-with Partner
with Partner
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Comfortable rooms, good food and customer service. Beautiful location.
john
icon-Leisure
Leisure
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Clean nice room, excellent restaurant with discount, right by beach.
consuelo
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

The hotel and customer service was goo. My complain is the lack of information and updates from Hotel.com to keep informed the customer regarding the events of the hotel.
Maya
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

The room was clean with air conditioning. It is close to the beach and the hotel has designated chairs on the beach. Also there is a pool/patio area with a view of the beach. Easy access to excellent restaurants including the Scappata restaurant downstairs. Delicious food and excellent service. If you like being close to the action and beach, stay here. If you want no noise and no people around, maybe it is not for you. We enjoyed the Malecon and excitement of the area with strolls at night. Perfect location.
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Doris
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

El hotel está muy bien ubicado justo enfrente del mar La comida del restaurante está muy bien. Todo nos gustó. Limpio Ubicación Servicio Comida Todo
Kellen
icon-
10.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

On my first day staying at the Hotel Scapata, not only did they kindly store my bag for hours before check-in, but they went above and beyond to help me. I had ditched my bag with them to go check out El Corchito, a local eco-reserve, and upon my return had left my phone in the cab. The hotel manager took me in his personal vehicle around town to the taxi station and supported me in finding the right driver. Mind you, this was all before I'd even checked in! I was immensely grateful and he was incredibly gracious. Perfect person to work in hospitality. Everything else about the hotel was great, but his generosity is what will stay with me!
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Arjan Jonathan
icon-with Partner
with Partner
6.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

It’s just enough to be decent. Feels like a collection of stuff together without actually working together
Number of reviews per page
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