8.8
Very Good
From 219 reviews
Cleanliness

9.2

Room Comfort

8.2

Service and Facilites

9.0

Traveler Reviews NEW ROYAL INN

Number of reviews per page
20
40
Top reviews
Alexei
icon-
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great room for the price.
Nasser
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Everything in the room is new .And Thank you
Monica
icon-with Friends
with Friends
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The stay was great! Clean room and has all you could need for a quick stay. I would like to suggest a few things to make it an even better stay! A bath math for the bathtub would be great to prevent any slipping incidents and an exhaust fan for ventilation on the washroom would be nice as well. Overall we enjoyed our stay. Thank you!
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megan
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8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The outside looks a little different -- it doesn't look like a traditional hotel -- but the inside was clean and well maintained. The room was fine. I appreciated the fast wifi and mini kitchen amenities. I'd stay here again.
Harsh
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very cooperative staff and overall it went smooth. Well maintained and cleaned!
Wanda
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff was fast & friendly. They walked me to my room. Room was clean. Parking was great for my height restricted vehicle. You just gotta call in advance to let them know if your vehicle has heights restrictions. Overall, great stay.
Jaspreet
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good overall
Terry
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Exactly as advertised. Easy parking and very good for handicap members.
Sukhraj
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I had a wonderful stay at this hotel. The rooms were clean, comfortable, and well-maintained. The staff was friendly, helpful, and always ready to assist. The location was convenient, and the overall atmosphere was welcoming and relaxing. I truly enjoyed my stay and would highly recommend this hotel to anyone looking for a great experience.
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Roger
2.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

got problem to check in
Richard
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8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

My room's exterior wall was full length glass and had to run electric heater full on to warm up the room which is a fair size. It is early spring, I had to move rooms because heater willl take too long, the 2nd room was better since it is slightly smaller, and smaller amount of windows. It has a kitchen with microwave, an air fryer, a hot plate would be handy. Appliances and kitchen ware are new and washed. However, parking lot is limited and street parking will have to be utilized during the busy season. Overall, a good experience for me in early spring and reception was friendly and understanding about the room heating.
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Joyce
icon-with Partner
with Partner
4.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

We were disappointed with the property. It looked like a converted office building. Our suite had a twin bed in the living room area and the queen bed was in the kitchen area. There was no stove or cooktop or toaster. There was a convection microwave and air fryer, which they expect guests to use as a toaster. Apparently there was a way to make it work, but I didn’t have the time or inclination to read manuals to figure it out. There were very minimal utensils and dishes and no plug for the sink, with an old sponge left for washing up. The tabletop had a film of grease across it, but I only noticed it the following day so there was a definite ick factor. The space was heated with an old style heater/air conditioner unit that hadn’t been turned on prior to our arrival. In early March, it was cold enough to hang meat in there. It warmed up quickly, but it required the noisy fan to be running most of the night. There’s no heat in the bathroom so if you’re not shy or on your own, leave the bathroom door open to shower or you’ll feeeze. The staff are lovely, but they are working with an old property that doesn’t appear to have been originally built as a hotel, and it shows. I did ask about ventilation in the hallway as the smell of weed was very strong. New weather stripping around the doors could help. I hope whoever was indulging enjoyed themselves, but maybe do it outside next time.
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Ronda
icon-with Partner
with Partner
6.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Took us several days to get the heat adjusted. The sink was falling off the wall. There was no bathroom countertop. The toilet didn’t flush well. No facecloths.
Jeffrey
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Clean room, good a/c heater combo, comfortable bed, new kitchen appliances.
Duane
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10.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

The room was large and very clean. I love the big bathroom and the fact that there were utensils and items to help cook food. There was convenient to where I wanted to go. It was nice to see if security guard at night. Wondering around checking the place out made me feel secure. I would definitely come back here again.
Graham
icon-
6.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

If you're expecting a hotel, this is more like a home-sharing situation but don't worry you'll get your own room. It was clean and if you needed a place to hang your hat for a night in New Westminster then this is fine. Outside my window there must have been a very brightly lit sign that was on the whole night so, though there were curtains the light wasn't quite blacked-out. Free parking was nice.
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Prince
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

The place is clean and the staff is friendly and considerate..
Matthew
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Great
Kayla
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

The 2nd staying there and was over all happy with it!
Crystal
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

bed was a bit too hard, a mattress topper would have made a very comfortable sleep, other than that , we would stay again if ever we need to be that way again
Number of reviews per page
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