8.9
Very Good
From 10 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.8

Meal

9.2

Location

9.4

Service and Facilites

8.8

Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Zest Ambon by Swiss-Belhotel International

Number of reviews per page
20
40
Customer reviews
A***l
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Strategic location, clean and unique rooms, and delicious food.
Translated by Google Icon
See original
Find this review helpful?
Bhayu
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.6
/10
Reviewed 7 week(s) ago
The housekeeping staff opened the door when we weren't ready (still toweling off), and when they gave us the key to clean the room, it wasn't cleaned.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
01 Aug 2025
Dear Mr. Bhayu W. S. Thank you for taking the time to write us a review. We sincerely apologize for the inconvenience you experienced during your visit and stay with us. We assure you that we will follow up and improve our room cleaning aspects. We hope to welcome you back and provide improvements in our service. Thank you. Best regards. I Ketut Gunarta, Cluster General Manager
Translated by Google Icon
See original
You’ve read all the top reviews.
Number of reviews per page
20
40