Overall, we had a good stay at the property. The room sizes were impressive and very comfortable, and the breakfast was excellent.
However, the service fell short. Each time we called reception, it took multiple attempts before anyone answered. The valet service was particularly disappointing - slow and disorganized. When we returned late, they initially wanted to leave my car outside. After I declined, I was directed to park the car myself in the underground valet area and then walk up a long flight of stairs to the lobby.
In hindsight, the valet service was not worth the cost. I would recommend parking elsewhere.
That said, the stay was still decent overall, though there is clear room for improvement.