Booking. We booked a week before. We couldn't get the full address from the 'management company'. It states unnamed, Paracas, Peru. The address they gave is not a street address. Luckily for us we stay in Paracas every year so kind of knew we re it was located. The 'management company' seems to do everything through Wahtsapp, as I don't use this, they were 'unable to communicate with me' that's what they said. Even though we booked in Hotels.com and emailed them. I also whatsapp'd the person listed at the host. He never responded at all. Not until we arrived at the property, and only sent me a link to the awful 'management company.' Staff on-site had been given the wrong date so the property wasn't ready, the pool not cleaned and no hot water until day 2. Property Well appointed, clean and modern. Large living space (needs AC in living space). Kitchen was well equipped. Bedrooms have AC, and were very comfortable. Water pressure was low in bathrooms, once hot water was restored there was no cold water, so taking a shower was tricky. Also toilets were very easily blocked and had signs saying no paper at all in the toilet (even toilet paper?) Pool was great (after it was cleaned).