6.8
Pleasant
From 453 reviews
Cleanliness

7.2

Room Comfort

5.0

Service and Facilites

7.8

Traveler Reviews Midtown Premium

Number of reviews per page
20
40
Top reviews
Eric
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I would not recommend this place at all, the rooms are very poor kept, barely any washroom supplies, bed in terrible shape, towels with yellow stains, did not use them, washroom door was crack like if someone put a fist through. The pictures of this place were misleading, did not look like anything in the pictures advertised, do yourself a favor and look someplace else. I always keep an open mind and don't let little things bother me, but this was a terrible experience!!
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Garry
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This is, without a doubt, the absolute worst place.I've ever stayed in. An absolute dive
vivian
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Reception desk not easily found. Staff didn’t seem to be aware of request for ground floor room. Room assighned was not made up. Didn’t feel comfortable about staying there.
Shawn
icon-
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The old problem was getting wi go on my phone .
Erbert Francis
icon-with Partner
with Partner
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Property doesn’t look safe, exterior is deteriorating, pictures on Expedia doesn’t match when we saw our room, and room smell like a smoke. Whole property need a total renovation.
Andrew
icon-with Partner
with Partner
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Bed had stains on the sheets and comforter, bathtub leaked all night, bathtub had mold in it. Staff was not willing to give us our money back even after I showed them the condition of the room
Vivo
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Traveled with my wife for work and i had to stat in this motel because all the hotels were buzy, so terrible and dirty place that my wife had to sleep in the car!
Daniel
icon-
4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The front desk person was very nice. The pictures of the room and property on the Hotels.Com website date from years ago however and no open space/ restaurant is there at the moment. It seems the property was left idle for a few years until recently... I received a takeaway box with a convenience store type muffin, juice box and unrefrigerated egg salad sandwich (I think, I did not risk it), instead of the announced "buffet breakfast". It seems that it was recently purchased by new owners and they are certainly putting a lot of work into the property as I wrte this, so I assume the stay would likely have been be a much more positive one in 6 months or so, say early 2027 and beyond. The price was somewhat commensurate with the state of the accomodations, as opposed to a great deal/hidden gem.
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Perry
icon-
4.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The room was slapped together. The building was inhabited by the homeless at onetime. They tried to paint over the writing on the bathroom walls but could still see the words. Paint on tiles. Bathtub was painted and painted over the drain and overflow. Disgusting
Henk
icon-with Partner
with Partner
2.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Under construction half finished no handles on furniture in bathroom and living room. Breakfast was take away in box
Michael
icon-
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The property is run down. It has clearly had better days. I found that my expedia reservation was more expensive than the walk in price. There was a promised breakfast which I had to talk to and show my Expedia reservation (which stated breakfast) multiple staffmembers to receive. The breakfast was usually an egg salad sandwich (which I can't stand), dry muffin and small fruit juice box. One day, it was just two slices of dry bread and some butter and jam. The property was in a busy location with alot of traffice on Idylwild Dr. and noisy. I chose the location because of its proximity to downtown and the U. of Saskatchewan but as the University bridge was totally closed for construction the location wasn't helpful in this instance.
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Pearl
icon-
2.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

This whole experience was the worse. First the hotel I had booked said I booked the wrong date and they were sold out. There were no rooms anywhere except for this one and Motel 8. I picked this one because of the rating. OMG beyond HORRIBLE! First they asked me to pay again because he was new and couldn't find my reservation after being in line for 30 minutes, I then waited another hour to contact hotels .com to contact them and walk them thru it. It was so dirty, slept in my clothes. Shower was filthy and toilet ..... Fights outside my door and police all night. Just a really bad experience. The gentleman did take me to the airport 5 hours later, for free which I thought it was already, no sleep.
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Thomas
icon-with Partner
with Partner
2.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Filthy sheets, clearly not laundered, sink and shower also disgustingly dirty. Checked out immediately (did not stay the night), staff told us we could get a refund through Expedia but 5 days later they have still not responded to Expedia’s emails and phone calls, so we are out CAD 144. DO NOT STAY HERE, AVOID!
Lori-Ann
icon-with Partner
with Partner
2.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

It said buffet breakfast, but the only breakfast ed an egg salad sandwich, banana muffin, and juice box. There were no black out curtains in our room. Anyone walking by could see in through the shear curtains plus the light outside the window kept waking me up. There was no bathtub, just a shower. No counter in the bathroom to put stuff on. Only 1 towel set for 2 people The air conditioner didn't work properly. There was no asking for another room as they said they were sold out. Will not be staying there again and would not recommend.
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Jacob
icon-with Partner
with Partner
4.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Homeless people sleeping on the stairs having us carry our luggage from the far side of the building to our room across the upstairs of the accommodations. No bar, no restaurant and no breakfast. Air conditioning was not working as the room was at roughly 25 degrees at all times. Wifi was weak and thus did not allow the tv to work as it was only a Roku TV. No toilet paper and having to go to the front desk and ask for it. Genuinely feared for our lives staying here this weekend. Wife became rather ill after leaving, don’t imagine we will ever return
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Roberta
icon-Family
Family
2.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

As soon as I walked into the office… I wanted a refund. But it was non refundable. Disgusting mess at all corners of every room and hallway. Photos of the motel on Expedia were staged!! Nightmare!
Carmen
icon-with Partner
with Partner
2.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

This motel is a definite "Stay Away From" property. The good rating shown is likely from what looks like fake reviews from October 2025. There is no way that anyone who has actually stayed there would say anything positive about this place. The pictures shown are definitely not pictures of this property. The reception area (you can hardly call it that being in a dirty back room), the rooms and the whole area is filthy and so much more than run down. There was no breakfast included and I didn't see the 4 restaurants/coffee shops that they say are there. The area it is located in is also very sketchy with people around yelling and just hanging around the front entrance. We had booked for 3 nights but stayed just one...ONLY because it was midnight and we could not find another place to stay that night. We definitely did not feel safe being there. I am surprised that this place is listed as a place to stay on Expedia. Do not book here!
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Alana
icon-with Partner
with Partner
4.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

It is filthy, we didn’t feel safe and they need to fix and upgrade.
James
2.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

I ask for a cancellation and they didn’t even get the refund from that day a head such a rip off I can say so
Bryan
icon-with Partner
with Partner
4.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The reception room was so dirty and in so need of repair. Looked like they might be trying to do some renovation as the reception seems to be in a modified guest room.
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