All the staff is incredible

Nice. Probably I’ll repeat it.

Friendly and accommodating staff, very friendly, goes above and beyond to help me and my husband Very grateful to the staff especially David who recommended great restaurants with excellent food. High end and clean rooms Wonderful and tasty food in the restaurant and friendly staff

Fantastic hotel, highly recommend

Just wow!

As a first-time visitor to Lisbon, my stay at the MACA Hotel was overall a very good experience. The hotel has a unique and interesting concept, combining a hotel with a museum, which makes it stand out. I didn’t get the chance to visit the museum, but the shared entrance was impressive. I booked a one-bedroom unit, which turned out to be very convenient since the hotel is just a 2–3 minute walk from the convention center. The hotel itself is beautifully built, with lovely gardens and an amazing library space that I found perfect for working. The team was friendly and accommodating, though there are areas where service training could be improved. Early check-in wasn’t possible, and at one point the cleaning crew mistakenly thought my room was empty and were talking very loudly in the corridor, which was disruptive. Upon arrival, there was also no explanation about breakfast,where it was located or what time it was served,which would have been helpful for new guests. The hotel is not located near Lisbon’s old town, so you do feel more in a commercial district. To reach the city’s main attractions, you’ll need to take transportation. That said, if your focus is the convention center, the location is excellent. Overall, the hotel has a lot of charm and a unique atmosphere, and you can tell the team is trying to do their best. With some additional staff training to improve communication with guests, this could easily become a five-star experience.

The MACAM is a great new hotel. Everything is first class. Get this one while it’s still affordable.

The willingness of the staff go above and beyond to provide exceptional service. They are very welcoming and eager to give 5 stars services in every department. I will be going back and stay there every time I visit Portugal. I highly recommend this hotel.

Beautiful property. Clean. Nice coffee shop and museum on the grounds. Great staff.

We had a lovely stay at MACAM Hotel . Particularly impressed with cleanness all throughout our stay. The room was refreshed everyday, it was a pleasure to return to the room. Spacious room, modern, new and clean! Not less important , this is a very quiet place! The noise of the street was completely cancelled once we closed the windows. Staff was extremely pleasant, personable , and interested to accommodate their guests. This is a new hotel and wish the guests will help keep it in this shape for a long time! Recommend without reservation MACAM HOTEL

Las habitaciones son muy limpias y comodas con un hambiente muy tranquilo y agradable

Eines der schönsten Hotels der Welt. Liebevoll und geschmackvoll restaurierter Altbau. Chic und hochwertig eingerichtete Zimmer. Jedes ist individuell gestaltet und mit echten Kunstwerken bekannter portugiesischer Künstler ausgestattet. Alles aus dee Sammlung des Inhabers. Zum Hotel gehört das fantastische Museum.

La chambre était impécable et confortable.

Gutes Früstückmenu. Hervorragendes Zimmer und hilfsbereites Personal

Quarto impecável e pessoal gentil

Fantastisk personal.

Beautiful establishment. Comfortable big room, with good bed linen. Friendly staff.

Absolutely loved this hotel, a true hidden gem with a paradise-like garden courtyard. The rooms are spotless, with quality linens and brand-new bathrooms. The hotel is connected to an art museum, so there’s beautiful art everywhere, plus a lovely library with a view of the 25 de Abril Bridge. There was a small mix-up with one of our bookings (caused by the platform, NOT the hotel!!), but Francisco went above and beyond to fix it. Huge thanks to the amazing staff — everyone was so kind and welcoming. Can’t wait to come back!

Hotel maravilhoso , novinho , com quarto muito bom , um banheiro excelente e um serviço impecável . No restaurante jantei devinamente bem , só acho que precisa melhorar o café da manhã, poucas frutas .

Hotel lindo , atendimento impecável !