From the moment we arrived the staff couldn’t do enough for us. They let us check in even though we were slightly early and they changed the room to a ground floor one so we didn’t have to climb the stairs. The room was perfect. Clean, spacious and welcoming. The staff in the restaurant were friendly and nothing was too much trouble. We felt spoilt. We had friends join us the first evening for a meal and they too were very impressed, Our friends live locally and had never been before but I am sure they will visit again . We had a very enjoyable stay and will be back.

Really clean and tidy. Well organised and a pleasant overnight stay 👌

The room was lovely and clean, we had The Suite and is probably one of the cleanest rooms I have stayed in. Check in and out was nice and easy. The only slight downside was they had a house music event on and we weren't told about this until 1pm on the day of our stay when we were already on our way, but to be fair it turned out not to be too noisy in the end, but an earlier heads up would have been nicer. I would definitely book this hotel again if we are upnin the area. We didn't eat at the hotel but it did look like a nice restaurant.

Turned up after a day at Silverstone...hotel and grounds are beautiful but there was a "Ibiza revival" on so very loud dance music,people out of their tree on drugs/drink. Didn't stay..ended up in a premier inn which was quiet and relaxing.

Very welcoming very clean and every member of staff was Pleasent

Really friendly staff. Newly renovated and very clean. Good facilities. Food excellent. Only niggle is when staying longer than 1 night it is hit and miss as to whether housekeeping is done each day.

Spacious and clean room with a very comfortable bed. The outlook across the lake was very pretty and parking was easy. The bar/restaurant was tastefully decorated and was a pleasant spot for a drink and dinner. Breakfast was 'made to order' and quite ok. The out of town location made this a very restful spot.

I recently stayed with you on the 18/04 with a checkout of 19/04. In room 23. I had many severe issues with this hotel from the get-go. Firstly you broke our payment agreement which was booked through Hotels.com, the payment was taken the day before arrival which broke the agreement of “pay on the day”. I had messaged you through the website but had no response. Then upon arrival to our room, we found that the only tap in the room was not sufficient enough to provide water. The plug of the sink did not retain water and the gentlemen from the front desk who was on the 4pm shift came into our room and CONFIRMED that the sink was not a suitable power and that the plug was broken. He told us he “did not know what to say” and had called someone to fix it while we went for dinner and if it wasn’t then to go to “Connor” as he had “other venues to take care of” We left for 4 hours and returned to the same inoperable tap and sink. Then later discovered that the shower was faulty too. We went down to reception to find Connor and who I assume was him, told us he only runs the bar and restaurant and has nothing to do with the hotel and could not fix the issue. He then personally went to buy us bottles of water from the garage oposite the hotel. We had to use this to wash our hands, faces and to drink. This is NOT what I expect for a “deluxe” suite. I should have basic access to water. The chair in the room had huge rips

Nice parking space

Walked into the hotel room and within 5 minutes the cupboard door in the bathroom had fallen off, the TV wasnt working, we werent given tea or sugar, only coffee and sweet teas, our friends had booked a separate room and their tap wasnt working and their sink wouldnt hold water, werent given any towels aside from a hand towel, we went to reception as we were unable to contact anyone successfully. The guy at reception told my friend she was using the tap wrong without even seeing it, and came to our room and pushed the screw in with his fingers and said that will do for now, saying they couldnt do anything more, told us that our friends didnt knoe how to use the tap and then when he went to inspect their tap, admitted there was something wrong but they couldnt do anything to fix it til monday so they gave them bottled water to wash their hands with. We were told if we need anything to go to reception at any time, yet when we went down at 6pm for tea, were told that the bar is a separate entity and reception is closed until 9pm when a separate office is available for bottled water only. Then when it came to check out, it was supposed to open at 7am, so we went and waited outside until 7:45 til someone turned up to check us out, making us very late for our event. I WOULD NEVER recommend this hotel. Looks lovely online, but is falling apart, even the lake view they boast about, is covered with dangrous fallen trees and branches and broken ornaments, RUN AWAY!!

Very easy

The Park appears to be fairly empty and has no soul. We only stayed the night and although the room was clean and in good condition, there is no one around and this is like staying in motel in the middle of no were. I couldn't believe how empty the place is. I would never go back.

Really enjoyable stay Recommended 👌

Clean room , lovely staff. Easy parking .. just works for me

Room was mediocre. Basic things missing like toilet tissue. Door really difficult and stiff to lock properly. Gym facilities were pretty good.

I was rudely awakened by another guest entering my at 10.30pm having been given my room. Then at 11.30 pm the night porter woke me again questioning why I was in my room and the computer said I shouldn't of been there. He did apologise hiwever I was unsettled throughput the night and being a single woman alone it overshadowed the beautiful room.

Very nice room. Lovely meal in the evening and good breakfast. Didn't use the superb gym but did use the sauna and steam room which were very good. Overall great stay.

reall

Spotless room. Quality bedding and decor. Friendly staff and convenient location

good