8.0
Very Good
From 360 reviews
Cleanliness

7.6

Room Comfort

7.4

Service and Facilites

8.6

Traveler Reviews Capsule Hotel

Number of reviews per page
20
40
Top reviews
Ryan
icon-
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This is a nicer take on this type of hostel than I've experienced in other cities. This is exactly what is advertised - it is very minimalist, and for what it is, I think it's pretty well run. I stayed on a busy weekend and some noise does make it through the capsule but overall this felt like a good value, well-maintained and secure.
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Elian
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great place to stay for late arrival and early departure. Place is clean and kinda silent, and the staff is very friendly.
Chaima
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10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Amazing experience. Loved it.
Catherine
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4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

C'est vraiment très difficile de dormir (même avec des bouchons). Il y a un bruit constant d'allers et venues dans le dortoir. Je n'ai pas dormi de la nuit.
James
icon-with Partner
with Partner
2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The room I stayed in was very unclean & I felt unsafe.
James
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2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

I was very unhappy that they refused to refund me my deposit of $100. I asked repeatedly but nothing. I would NOT recommend staying/ booking with them as they have proven to be dishonest & untrustworthy.
Maykol
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

it was terrible 3 showers for over 40 people and on top of that, they were dirty as hell and i tried to let them know and they told me that i needed to contact expedia. I don’t get it?!?
Aleoghena
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Good stay
Elian
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Quiet place with good appliances
Benjamin
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6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff amazing. Capsule mattress not great. Capsule door would not open properly most of the time, and was loud, not fun. Very poor air flow in the space, fans? Gets hot in there. Bathroom areas were fine, not sparkling (impossible in a hostel)showers and toilets worked well. If you want a spot to just sleep and refresh to save $ and spend it elsewhere, this is the place to do it.
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Jessica
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The staff were very helpful and friendly despite the amount of traffic that comes in and out. Pods were clean and surprisingly comfortable, the only downside was amount of showers and bathrooms and cleanliness of them but you get what you pay for! Overall 7/10
Harjinder
icon-with Partner
with Partner
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

My stay at this hotel was one of the worst experiences of my life. The hotel lacks basic facilities and proper guest service. Cleanliness was extremely poor, and the staff did not provide adequate assistance or room service when needed. Unfortunately, this was the worst part of my Montreal trip. The overall experience was very disappointing, and I do not feel that the hotel offers value for money. Based on my experience, I would not recommend this hotel to anyone and would not choose to stay here again.
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Nicolas
icon-with Friends
with Friends
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

During my stay at Capsule Hotel, I encountered some serious issues. Upon check-in, I was assigned a capsule, only to discover that it had not been cleaned or prepared after the previous guest's departure. The bed was unmade and the capsule appeared to have been used. After showing a photo of the situation to the front desk attendant, he immediately apologized and reassigned me to a new capsule. While this was inconvenient, the matter was handled promptly and I considered it resolved. The following day, however, a much more serious issue occurred. After leaving my belongings in my capsule and my suitcase in storage while I spent the day out, I returned in the evening and used my key card to enter the capsule, only to find another guest resting inside. The situation was extremely embarrassing and concerning, particularly when I realized all of my belongings were gone and that a stranger had apparently been given access to my capsule and possessions. After speaking with the front desk and a supervisor, my belongings were eventually recovered and I was reassigned to my original capsule (the one that was unmade upon check-in). While nothing appears to have been stolen, this incident represented a significant breach of privacy and security for both myself and the other guest. Despite being told that a manager would discuss the matter with me before checkout, no follow-up occurred and I have yet to receive any response.
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Nabil
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

My girlfriend and I had an excellent stay at Capsule Hotel in Montreal. Everything was clean, including the showers, and the atmosphere was friendly, social, and welcoming. The location on Saint Laurent Boulevard is impeccable and made it easy to enjoy the city. The staff were amazing and provided great service throughout our stay. I highly recommend this place and will definitely stay here again whenever I'm in Montreal.
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Julia
icon-with Friends
with Friends
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

A couple things were broken, but overall a good experience.
Nicolas
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6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Location wise it’s in the downtown area and short walk to a metro line. And a decent walk to Old Montreal, place des arts and the old port. But the surrounding area looks sketchy, so it can feel uncomfortable at night. The capsules themselves are very nice, and the lockers are spacious enough for all baggage’s.
James
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8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The capsule was clean and spacious enough. The lockers were great. The washroom was big and the shower head pressure was awesome The front desk staff were super helpful
Olivia
icon-with Friends
with Friends
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great place to stay for a couple of days! Only thing I didn’t appreciate was no AC in the individual units. Had a hard time sleeping because it was quite toasty
Elian
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Calm and clean place, the other people are respectful.
Olivier
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Lors de mon séjour à l' hôtel capsule hôtel a été très agréable avec des réceptionnistes qui rendent leur clients sentir comme chez eux plus précisément d'une jolie fille qui m'a acquis avec une belle sourire, j' ai bien dormi dans leur
Number of reviews per page
20
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