The only disappointment with the booking was that I am sure I was to get free breakfast but they did not have that in their paperwork. That did not ruin a remarkably relaxed and wonderful vacation. We spent 7 nights at Hau Holbox and were in the balcony with a sea view- room 107. The trees have obscured much of the view but there was a small water view. The hotel has a sister hotel next door and they share check-in and pools. The Hau has a beach club, wonderful warm water and clean beach. You quickly learn where the concrete blocks are and how to swim around them. There are plenty of beaches top explore and you can just walk the coast and jump in. It is extremely hot and the sun is intense. Bring lots of sunscreen. The real value was the wonderful employees.Shout out to Henry,Alexandria and Angel. They made us feel welcome and became friends. We told them it was our 45th anniversary and they decorated our room so beautifully!! Here's to floating hours/day in Isla Holbox!!! Sunsets are gorgeous. Water color changes all time. NO SARGASSUM.Hoorah!!

Beautiful location and clean room

The hotel is right on the beach which is lovely, with beautiful birds and trees all around. The staff was extremely nice and helpful too, and the hotel is in a good quiet location but still an easy walk to the center of town and activities. The amenities could have been a little more luxurious--the instant coffee in the room, for example, could be improved. The food in the hotel restaurant was atrocious, unfortunately, so plan to eat elsewhere.

Good spacious rooms

Absolutely loved staying here and highly recommend it! Ocean view from our room was stunning, and AC was very strong :)

We loved staff, food, beach, walk but I didn’t really see amenities, and had a hard time getting a taxi in the morning to ferry, our graveyard guy would not call for us he was afraid he’d have to pay? We missed 1st ferry but got 2 nd n still made it on time. Beach and kitchen and room attendant amazing we will return soon💜💜💜

Roof top pool was awesome! I had some shrimp quesadillas at the beach club that were wonderful. The room was gorgeous. I will return 100%

Hotel Hau is just the perfect place for a stay in such a beautiful island as Holbox, it has everything to make your stay excellent.

We enjoyed our stay. David was an excellent server. We love the island! We will be back again

We loved our stay at HAU Holbox. We especially loved that we were close to the centre but not so close that we had all the noise and busy of the centre. The staff was great at the hotel, especially Jessica who was warm and friendly & very helpful.

Quarto limpo, bom atendimento e excelente localização

Enjoyed the pool the beach view was good. Would have loved Coffe in room and a view from the room but did not pay for it . Lovely location. Beautiful stay. Staff was wonderful.

The room had a lovely view, right on the beach. Unfortunately, bright lights on the balcony remained on all night and there was no switch to turn them off. Instructions for the safe lock were left for guests, however they were inaccurate and we needed to ask reception to demonstrate the correct procedure. New instructions need to be provided. We found the rule that no “outside” food or drink could be consumed in our room was overly strict. We checked out a day early because our experience of Holbox did not reflect what we’d seen in online reviews. This tiny island is overrun with tourists and ATVs and the infrastructure needed to support this is not present. The local government should put caps on tourist traffic to the island. Garbage collection seems nonexistent and empty lots are used instead. Prices are very high in all restaurants.

Staff extra friendly and helpful. Beach front property. Water cooler in office, readily accessible. Clean crisp white sheets

Beautiful location, amazing staff, great private beach with fantastic sunsets!

Nice hotel very quite

Todo muy bien,solo el servicio de los meseros incluyendo a todos,van te sirven y te dejan olvidado hasta que tú te paras y pides más café cuando sirven la mesa de a lado o toman órdenes nunca levantan la mirada ni voltean al rededor,para ver si algún cliente necesita algo,muy poco sonrien al cliente, favor de dar una buena retroalimentación.gracias.

We loved our stay at Hau. Staff were friendly and accommodating. The included breakfast wasn’t that great, but they have other options that they charge. Beach was perfect and although it seemed possible, but walking into downtown was impossible via beach or the road. The roads were flooded and there’s many barriers on the beach. Still a great location and loved having access to Spirit rooftop pool and restaurant. The perfect getaway for a couple!

Great place!!!

We liked the restaurant and the private beach