Hotel Alcalà Centro

Explore Hotel Alcalà Centro
8.0
Very Good
From 161 reviews
Cleanliness

8.2

Service and Facilites

8.6

Traveler Reviews Hotel Alcalà Centro

Number of reviews per page
20
40
Top reviews
min
icon-with Friends
with Friends
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Specially water stinks like HELL! Dont go there their sewer system is HELL
José de Jesús
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

La regadera más o menos, ya que salía el agua en varias direcciones. Tal vez les haga falta un bote de basura en la habitación, ya que solo había uno en el baño. El minifrigobar hay que despegarlo de la pared para que enfríe. Céntrico a 4 o 5 calles de la plaza principal y a unos pasos de estación del metro. El personal súper AMABLE, te apoya en todo lo que puede.
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Laura
icon-
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

El hotel estaba bien, comodo y bien ubicado. No se si era temporal o no pero el agua tenia olor a cloaca, tanto de la ducha como del toilett y pila del bano. Eso fue dificil pues el olor invade toda la habitacion. Fuera de eso el hotel esta muy bien, tiene una ubicacin muy cercana a la zona de la catedral. Me gusto el area
efrain
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Water was bad. You can't even take a shower, right? It'll stink. Can you brush your teeth with it? How to use water bottles to brush our teeth.
Esperanza
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

No air condition broken the room it was dirty the floor also and the bathroom it was looks like it was in construction. They never finishand all the details in the bathroom they never told me about the one elevated to go all the way and and I have to take another elevator to go on one floor and then catch the other elevator to the other floor. It was so confusing they never told me anything about it.
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Jocelyn
icon-with Children
with Children
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The shower water gets all out it’s a mess and the water smells pretty bad as well, the decoration it’s nice and location is good but you hear everything since it’s in the center.
JORGE PABLO
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

La atención del personal muy bien la vdd, el A/C sin problemas. Sólo que en el baño el botón del wc no funcionaba bien, el agua del lavamanos olía mal y no dan botellitas de agua. El estacionamiento está como a 100 mts pero todo bien.
Liceth
icon-Family
Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Clean room | Hood breakfast | AC sometimes worked sometimes it didn’t.
Martina
icon-Family
Family
4.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

the water coming out of the pipes smell terrible and I ask the staff and they told me that the water in the area has that issue. The towels smell pretty bad the building has been remodeled and looks good, but the issues with the water are too much,
ERIKA
icon-Family
Family
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Todo bien Aunque mi cama estaba un poco llena de basura o morusas al destenderla… pero muy lindo y bien ubicado Justo en el centro
Casildo
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Yes
Dana
icon-with Partner
with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Room was great front desk was friendly. Breakfast was cook to order not buffet style. The location was perfect to walk and see everything in Centro Guadalajara
Paul
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Staff members very nice clean rooms
Ernesto
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

New hotel just open 2 weeks ago. Need a few things but overall very nice friendly staff. If you need to stay in downtown area of guadalajara its perfect. They need to work on morning breakfast very limited but free so it's ok.
Luis
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Amazing great service great staff. Love the area to walk and shopping. Definitely I will come back soon.
María
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

La peor experiencia en la vida, el agua tenía olor a huevo, asqueroso no se podía ni lavar las manos Cuando me quejé, el personal cero empatico, me dijeron que pusiera la queja aquí en la app
José Armando Navarro
icon-Family
Family
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Sinceramente si lo ves en las fotos me pareció bien. Pero fue una decepción que al llegar al lugar nos dijeran que el agua para bañarse salía con mal olor y de color amarillo. Nunca nos avisaron antes de llegar al lugar y hacer cambio de hotel. Un abuso sinceramente. Obviamente nos cambiamos de hotel pero no pareció profesional. Piensen antes de llegar a este lugar.
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Leslie
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

El agua tenía un olor a drenaje, en la taza del baño se hacía una capa de tierra, el friego bar estaba sucio, tenía tierra y cabellos dentro. En demás el personal muy atento
Jesus Alberto
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Todo al 100
Luis Alonso
icon-Family
Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Las habitaciones muy amplias y bonitas también el personal es amable. Sin embargo el agua que usan huele demasiado mal, posiblemente sea agua tratada, cosa que es demasiado malo para los huéspedes pues verdaderamente no se puede lavar los dientes ni bañarse uno con esa agua
Number of reviews per page
20
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