Great stop for a night before exploring northern Queensland

Fantastic gentleman at the front desk who also ran the shuttle bus, extremely helpful. Property itself is very tired, bathroom in particular was terrible. Bed was way too soft! The most surprising thing was how paper thin the walls were. I could easily hear people in the next room. Fortunately they left as I was about to call reception and ask for a new room at night. Pleasant 25 minute walk into town for restaurants.

Would stay again. Lovely staff,spacious room and comfy beds. Room could do with some modernising but everything was clean and working. Recommend.

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A fabulous place to stay. A little out, but a lovely 20 min walk along the water and you're in the heart of the city. Clean rooms, beautiful view (from ocean view rooms). Excellent staff and very friendly service. There's a pool, lovely gardens and yummy food. Close enough that tours pick you up directly which was nice. Would recommend 👌

Awesome staff, no complaints

We really enjoyed our stay! We had easy access to so many places, and the view was wonderful from our room. Bed was comfortable but the room definitely needs some updating. The bathroom made a lot of loud noises. We also enjoyed the food at breakfast and in room service. Overall we definitely would recommend staying here!

Ocean view room was nice.

Noisy rooms should be more shuttles to city centres

Had great ocean view. The staff were very friendly and helped with booking tours and providing advice.

Staff was really friendly. Great views of the bay. Good variety for breakfast. Rooms comfortable.

Great room, bar area/pool close to promenade, 10-15 minutes walk to center and harbour area. Staff friendly and helpful

Great location, friendly and helpful staff, beautiful view and an overall great experience!

Amazing view especially if you have an ocean side view. Very handy with the cafe downstairs. Room was clean.

Spacious room with beautiful view. Walking distance to Cairns CBD. Very friendly staffs.

Lovely hotel located walking distance to downtown and near the water. Clean rooms and very convenient. Staff was awesome and laundry was charged by the bag rather than the piece which helped us tremendously!! Highly recommend.

The staff and location was amazing. The room let the place down a little. Well due for a make over. Bathroom was satisfactory. But I won’t let that ruin a great place to stay. Pool maybe should be heated this time a year. Wouldn’t hesitate to recommend to others. We had a lovely time Thankyou

All good location, room conditions and staff

Staff was super friendly and helpful. Property was well maintained and beautiful. Location was amazing and accommodating, 10 minute walk on the Esplanade to the night market, marina, lagoon, restaurants, and local shops. Overall amazing experience! Great food, atmosphere and excellent for kids!

Help from staff