The staff was very accomodating with our requests and informative with activities we can do around the resort. The place was very quiet and was able to provide me with a much needed break from a busy life. The views were amazing. All in all, it was an amazing experience made easier by their staff. As this is an "off-grid" stay out in the outbacks of Palawan, a bit of dust and dirt everywhere is expected. But the staff made efforts to provide us with anything we needed to stay comfortable.