Toronto Icon Suites - CN Tower Downtown

Explore Toronto Icon Suites - CN Tower Downtown
8.4
Very Good
From 26 reviews
Cleanliness

9.2

Traveler Reviews Toronto Icon Suites - CN Tower Downtown

Number of reviews per page
20
40
Top reviews
Yolaine
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Super bien placé. Communication efficace. De la chambre près de la cuisine on entend les ascenseurs par contre et cette chambre n’est séparée de la cuisine que par des portes vitrées.
Eric
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Thank you so much to the whole team! You truly made our stay more than amazing!!! We will definitely be back 🙂
Shawn
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Everything about this rental was fantastic! Highly recommend if service, cleanliness, affordability, location, and communication are important to you!!
Javier
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The place was in a great location, most main attractions were at walking distace. Everything was super clean and safe, great serveice. Our host was very kind and excellent communication. I'll definitely come back and recommend it too.
Emmanuel
icon-with Children
with Children
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Happy with our stay there except for the faulty elevators causing delays
Vishal
icon-Friends and family Family
Friends and family Family
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

First the positives: It is really conveniently located right in the heart of downtown Toronto, close to everything. If you come from Billy Bishop Airport no need for taxi or Lyft just hop on the free shuttle to Union Station and it is less than a 5 minute walk. Directly across the street is CN tower and for us Rogers Field (Amazing) and close to most other attractions. I had a hard time figuring out the WiFi (that was on me) contacted the host and problem solved immediately. All really great. Some cons (use your judgement): I did prior to booking read about the elevator issues. Yes you need to be extremely patient and be prepared to wait on a "Disney line" during peek times. Which is okay to some extent. However what we were not prepared for is that for the amount we paid, out of three elevators going to our floor, one was always out. Come one have all three working at least. The trick to this is there is another bank of elevators which only go directly to higher floors so if you are up high take those and walk down will save you about 20 to 30 minutes (no kidding). We skipped using the pools because of the elevator nightmare. The rental company should really have a talk with building management about this. Other than that our apartment had some slight prior damages (nothing crazy) but again for the money charged, how about some upkeep? Overall is it a bit pricey but can not beat the location. Wish they would address the elevator situation.
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Denise
icon-Family
Family
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Almost everything was great. The location, the check in, the parking, the cleanliness. The unit was modern and light. Our complaint was that all the beds were pretty uncomfortable in our unit and the pillows were extremely flat. A big thing if you’re really depending on a good nights sleep! I would book again but at least bring my own pillow if I could!
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Scott
icon-with Friends
with Friends
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Our stay was perfect. The room was spacious and clean. The location is great too.
Hiba
6.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Staff was nice- place was clean- but there was only one elevator for the high rise which was a huge inconvenience- i wouldn’t have booked there had I known ahead of time.
Patrick
icon-Friends and family with Friends
Friends and family with Friends
6.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

The room was fine. 4 of 6 elevators in the building were not working, and everyone was funneled into the other two. Both went to different sets of floors. Wait times were upwards of 30 minutes. Ended up having to take the stairs to the 31st floor twice.
megan
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Didn’t receive deposit back.
Patrick
2.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Elevator issue
YA LI
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

The room was exceptionally clean and tidy, and parking was very convenient. The location was excellent, with great views. Communicating with the host was easy, and feedback was prompt. I plan to stay here for a few more days in a while. The only problem was that the building's elevators were extremely difficult to access. On the upper floors, there was practically only one elevator available, and our family waited for over twenty minutes in two separate trips to reach our room. Out of six elevators across all floors, only two were operational, so the long wait times were a major issue. Those in a hurry should allow ample time for check-in and check-out.
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Nadia
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Really big apartment with an awesome view! Highly recommend.
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