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Traveler Reviews Emerald inn Karawaci
Number of reviews per page
20
20
40
40
Customer reviews
W***I
Business
9.4
/10
Reviewed 1 week(s) ago
The hotel staff was friendly, very helpful at check-in.
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Arya
Business
9.7
/10
Reviewed 3 week(s) ago
The staff likes to open visitors' online stuff, even though it's private.
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1 people find it helpful
A***a
Staycation
10.0
/10
Reviewed 4 week(s) ago
The staff is very friendly, the rooms are very clean, and it's very safe.
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I***a
Transit
8.2
/10
Reviewed 7 week(s) ago
Strategic location, energetic staff, clean rooms.
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Accommodation's Reply
18 Sep 2026
Dear Valued Guest, Thank you for choosing Emerald Inn Karawaci as your accommodation in Tangerang. We are committed to providing the best service to all our guests. Your positive feedback is invaluable, and we hope to welcome you back soon. Sincerely, Emerald Inn Karawaci
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A***a
8.2
/10
Reviewed 7 week(s) ago
The place is very comfortable, there is a terrace for smoking too.
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Accommodation's Reply
11 Sep 2026
Dear Valued Guest, Thank you for your positive review regarding your stay. We sincerely hope to serve you again in the future. Sincerely, The Management Team, Emerald Inn.
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S***h
Transit
8.5
/10
Reviewed 8 week(s) ago
The homestay is located in a housing complex, with a security checkpoint. There are no food vendors, and it's a long walk. Otherwise, it's fine, that's all.
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Accommodation's Reply
07 Sep 2026
Dear Valued Guest, Thank you for choosing Emerald Inn Karawaci as your accommodation for your recent trip. We understand your concerns. Security checks have been completed to ensure the safety and proper registration of all guests. We also offer snacks and other refreshments within the hotel. Please contact the front desk if you require any. We look forward to welcoming you back to Emerald Inn Karawaci again. Sincerely, The Management
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S***h
Transit
8.5
/10
Reviewed 8 week(s) ago
Everything's fine, but it's a bit far to find food. You have to use GoFood or something similar. Walking? It's a long way. This homestay is located in a housing complex (with a security gate), surrounded by elite houses on both sides.
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1 people find it helpful
Accommodation's Reply
11 Sep 2026
Dear Valued Guest, Thank you for your positive review. We hope to have provided you with the best possible service throughout your stay and look forward to welcoming you back soon. Sincerely, The Management Team, Emerald Inn.