The staff is okay, nothing too special. I happened to stay during Christmas and the receptionist was dressed like Santa, haha, so amusing. It's very close to MRT Rochor, no kidding, just slip and go there. It's also close to Bugis, if you want to buy something, just walk for about 5 minutes. The tap water is save for drinking, different from the faucet for washing. A huge point because I often get confused about drinking water. The only minus is the central AC, it's really cold, God knows even though it's set to 20. Actually, I was told to call the hotel staff if I wanted to raise or lower the temperature, but yesterday my room happened to be able to be set by myself.