The Lensbury Resort

Hotels
8.2
/10
Very Good
843 reviews

What Guests Say About Their Stay

jeremy
10.0
/ 10
Super convenient for Teddington, River walks and the station. Excellent faculties and grounds which is exceptional in London. And having access to the gym is brilliant.
Mark
10.0
/ 10
The hotel was lovely, it was so nice after a long drive to have a swim and a sauna before bed
Ferneyhough
10.0
/ 10
We had a lovely weekend here with our 4-year-old. Comfortable bed, great breakfast, facilities to keep the little one entertained. Will come back
In the Area
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Broom Road, Richmond upon Thames, London, England, TW11 9NU

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at The Lensbury Resort is a good choice when you are visiting Richmond upon Thames. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Lensbury Resort

Broom Road, Richmond upon Thames, London, England, TW11 9NU
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Discover More About The Lensbury Resort

Location


Staying at The Lensbury Resort is a good choice when you are visiting Richmond upon Thames.

About The Lensbury Resort

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Lensbury Resort exclusively for you.

The Lensbury Resort is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at The Lensbury Resort.

All facilities in The Lensbury Resort

Others The Lensbury Resort
Others

Things to Do

  • Romantic proposal packages
  • Picnic area
  • Garden
  • Spa
  • Barbecue
  • Sauna
  • Steam room

General

  • Banquet
  • Ballroom
  • Fireplace in lobby
  • Parking
  • Terrace

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Coffee shop
  • Elevator

Business Facilities

  • Meeting rooms
  • Business center
  • Conference center
  • Conference rooms

Hotel Services

  • Wedding service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

Sports and Recreations

  • Game room
  • Outdoor tennis court
  • Fitness center
  • Tennis court

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

In-room Facilities

  • TV

Accommodation Policy & General Information in The Lensbury Resort

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately GBP 12.50 to 16.50 for adults, and GBP 6.25 to 12.50 for children
  • Airport shuttle fee: GBP 60.00 per vehicle (maximum occupancy 4)
  • Crib (infant bed) fee: GBP 20.0 per night
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Lensbury Resort
155
Another facilities in The Lensbury Resort
Romantic proposal packages, Picnic area, Garden, Spa, Barbecue

Frequently asked question in The Lensbury Resort

What are available facilities at The Lensbury Resort?
There are top facilites at The Lensbury Resort such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Lensbury Resort?
The standard check-in time at The Lensbury Resort is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does The Lensbury Resort provide breakfast?
Yes, The Lensbury Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Lensbury Resort?
The Lensbury Resort is a 4.0-star hotel.
How many rooms are available at The Lensbury Resort?
The Lensbury Resort has 155 rooms in total.
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More Reviews from Other Guests in The Lensbury Resort

8.2
Very Good
From 843 reviews
Cleanliness

8.8

Room Comfort

8.2

Service and Facilites

8.4

Sort by
Most Relevant
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Traveler Reviews The Lensbury Resort

Number of reviews per page
20
40
Top reviews
Lisa
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Situated in a beautiful town and with plenty of eateries nearby for both breakfast and evening meal (didn’t eat in hotel). Room ok, could have done with a bit of TLC in certain areas but spacious with a lovely view of the grounds. Beds far too hard for me but that’s obviously personal preference. Free parking a definite bonus. Overall a good experience and would definitely return.
Read More
jeremy
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Super convenient for Teddington, River walks and the station. Excellent faculties and grounds which is exceptional in London. And having access to the gym is brilliant.
Kevin
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Stayed here many times excellent
Mark
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel was lovely, it was so nice after a long drive to have a swim and a sauna before bed
graham
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good quality hotel, excellent leisure facilities. Room quite small but comfortable.
Peter
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great staff. Clean rooms and good breakfast. A few problems with fittings in the bathroom spoiled an otherwise excellent score.
Ferneyhough
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We had a lovely weekend here with our 4-year-old. Comfortable bed, great breakfast, facilities to keep the little one entertained. Will come back
Manikandan
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Very old and not so nicely maintened. Not worth for the money. Rock hard spring bed. Pillows not that great. TV position is awkward. Both beds are facing 90 degrees to the TV. Room thermostat keeps resetting to 19 degrees. Terrible! Breakfast was just ok. Water damage evidence in the walls and ceilings. Broken bathroom door.
Read More
Christine
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Spa facilities were good but a bit small such as the mixed sauna and steam rooms. Parking was good to have without any fuss. Restaurants around area were nice. Resort grounds beautiful. Rooms were a bit dated but very clean. Staff all polite and helpful!
Nazima
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We were put in the annexe, something that should be advertised as this is misleading, you are not in the actual main building. Room was okay, however, no net curtain on the window so we couldn't open the curtains because the public using the gym and courts could see us getting changed etc. No privacy at all!!! We came across an elderly couple, the lady was
Read More
Philip
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Simply the best👍
Catherine
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Lift was broken.
clive
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Nice stay, free upgrade also.
Marilyn
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Enjoy staying at the Lensbury Ideal location friendly staff. One criticism pool towels are to small
sophia
icon-Leisure
Leisure
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Lift not working and so offered an unkept staff lift - no assistance offered for my luggage. Exceptionally small ,dated and tired looking room.. Noisy pipe works through the night- had a computer monitor sized tv! … not impressed. No shower option only rainfall which did not suit me - a regular shower is sufficient. I saw the breakfast being served and very glad I opted out - pale sausages and over dried scrambled egg. No love in cooking or presentation. If I were chef I would be embarrassed. The reputation of the venues leisure facilities drove the decision to stay. Interesting I had another night booked for a return travel leg which I hastily cancelled
Read More
Cathryn
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The Lensbury is a lovely place to stay away from the hustle of the city but only a short train journey to Waterloo.. this is our second visit and won’t be our last.. slight issue with lack of air con but when mentioned at reception an extra fan and water for the room was provided so really can’t complain. Rooms are lovely and clean and the added coffee machine is a lovely bonus
Read More
Richard
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

We stay there a lot, due to the helpful and friendly staff...
Tara
icon-Business
Business
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Large hotel in a great location. Very dated and basic, but clean. The first room I was given was in a sperate building. I dragged my bags through the hotel and accross the carpark only to find someone was already in my room. I called reception in the hope that someone would bring me a key to an empty room. Noone answered, so I went back to reception. No apology offered butbibwas gi
Read More
Josefa
icon-Business and Leisure
Business and Leisure
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

I booked because I wanted a swimming pool as I have a back injury, the swimming pool was closed for the week. The person at front desk was unhelpful and asked me to sort it out in the morning. The lift was not working and I had to use on the service one and had to find it on my own as was only said, "on the left". Rude and untrained staff that was clearly not professional and helpful, I left the premises without an answer hoping for a refund for 2 nights that I did not used. Terrible.
Read More
Rebecca
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

*
Number of reviews per page
20
40

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Others 4 The Lensbury Resort

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 843 reviews
Cleanliness

8.8

Room Comfort

8.2

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Lensbury Resort

Number of reviews per page
20
40
Top reviews
Lisa
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Situated in a beautiful town and with plenty of eateries nearby for both breakfast and evening meal (didn’t eat in hotel). Room ok, could have done with a bit of TLC in certain areas but spacious with a lovely view of the grounds. Beds far too hard for me but that’s obviously personal preference. Free parking a definite bonus. Overall a good experience and would definitely return.
Read More
jeremy
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Super convenient for Teddington, River walks and the station. Excellent faculties and grounds which is exceptional in London. And having access to the gym is brilliant.
Kevin
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Stayed here many times excellent
Mark
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel was lovely, it was so nice after a long drive to have a swim and a sauna before bed
graham
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good quality hotel, excellent leisure facilities. Room quite small but comfortable.
Peter
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great staff. Clean rooms and good breakfast. A few problems with fittings in the bathroom spoiled an otherwise excellent score.
Ferneyhough
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We had a lovely weekend here with our 4-year-old. Comfortable bed, great breakfast, facilities to keep the little one entertained. Will come back
Manikandan
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Very old and not so nicely maintened. Not worth for the money. Rock hard spring bed. Pillows not that great. TV position is awkward. Both beds are facing 90 degrees to the TV. Room thermostat keeps resetting to 19 degrees. Terrible! Breakfast was just ok. Water damage evidence in the walls and ceilings. Broken bathroom door.
Read More
Christine
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Spa facilities were good but a bit small such as the mixed sauna and steam rooms. Parking was good to have without any fuss. Restaurants around area were nice. Resort grounds beautiful. Rooms were a bit dated but very clean. Staff all polite and helpful!
Nazima
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We were put in the annexe, something that should be advertised as this is misleading, you are not in the actual main building. Room was okay, however, no net curtain on the window so we couldn't open the curtains because the public using the gym and courts could see us getting changed etc. No privacy at all!!! We came across an elderly couple, the lady was
Read More
Philip
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Simply the best👍
Catherine
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Lift was broken.
clive
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Nice stay, free upgrade also.
Marilyn
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Enjoy staying at the Lensbury Ideal location friendly staff. One criticism pool towels are to small
sophia
icon-Leisure
Leisure
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Lift not working and so offered an unkept staff lift - no assistance offered for my luggage. Exceptionally small ,dated and tired looking room.. Noisy pipe works through the night- had a computer monitor sized tv! … not impressed. No shower option only rainfall which did not suit me - a regular shower is sufficient. I saw the breakfast being served and very glad I opted out - pale sausages and over dried scrambled egg. No love in cooking or presentation. If I were chef I would be embarrassed. The reputation of the venues leisure facilities drove the decision to stay. Interesting I had another night booked for a return travel leg which I hastily cancelled
Read More
Cathryn
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The Lensbury is a lovely place to stay away from the hustle of the city but only a short train journey to Waterloo.. this is our second visit and won’t be our last.. slight issue with lack of air con but when mentioned at reception an extra fan and water for the room was provided so really can’t complain. Rooms are lovely and clean and the added coffee machine is a lovely bonus
Read More
Richard
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

We stay there a lot, due to the helpful and friendly staff...
Tara
icon-Business
Business
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Large hotel in a great location. Very dated and basic, but clean. The first room I was given was in a sperate building. I dragged my bags through the hotel and accross the carpark only to find someone was already in my room. I called reception in the hope that someone would bring me a key to an empty room. Noone answered, so I went back to reception. No apology offered butbibwas gi
Read More
Josefa
icon-Business and Leisure
Business and Leisure
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

I booked because I wanted a swimming pool as I have a back injury, the swimming pool was closed for the week. The person at front desk was unhelpful and asked me to sort it out in the morning. The lift was not working and I had to use on the service one and had to find it on my own as was only said, "on the left". Rude and untrained staff that was clearly not professional and helpful, I left the premises without an answer hoping for a refund for 2 nights that I did not used. Terrible.
Read More
Rebecca
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

*
Number of reviews per page
20
40