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Amaris Hotel Pettarani Makassar
Hotels
Preferred Partner Plus
8.1
/10
Very Good
3,543 reviews
What Guests Say About Their Stay
Distance To City Center (58)
Staff Friendliness (58)
Accessibility (46)
Taste (46)
Fatra F.
10.0
/ 10
Senang. Pelayanan cepat dan semua staff ramah. Disediakan sahur bagi yang puasa dan juga ada sarapan pagi untuk yang tidak berpuasa. Juga disiapkan takjil untuk buka puasa.
Tjitra D.
9.7
/ 10
Best choice, minimalist price, friendly service, clean rooms, varied breakfast menu, strategic location, recommended for return in Makassar.
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M***a
9.7
/ 10
I really like rooms that have a street view, you can see Makassar City, before sunset, you can clearly see the sunset, at sunset and at dawn the Tahrim prayer chants from the mosque sound very beautiful. Amaris Pettarani. 💯👍.
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L***a
10.0
/ 10
The service is very good and the place is comfortable, the plus point is that the receptionist is friendly and very helpful.
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Jerry R. Y.
9.4
/ 10
The receptionist staff are friendly to the guests, the rooms are clean, the AC is cold, the WiFi is smooth and I get free breakfast, that's what makes me really like staying at the Amaris hotel.
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In the Area
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Jalan Andi Pangeran Pettarani No. 17, Pettarani, Makassar, Sulawesi Selatan, Indonesia, 90231
Main Facilities
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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
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Available Room Types in Amaris Hotel Pettarani Makassar
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Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
What's around Amaris Hotel Pettarani Makassar
Jalan Andi Pangeran Pettarani No. 17, Pettarani, Makassar, Sulawesi Selatan, Indonesia, 90231
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Location
Amaris Hotel Pettarani Makassar is located in area / city Pettarani.
About Amaris Hotel Pettarani Makassar
For you, travelers who wish to travel comfortably on a budget, Amaris Hotel Pettarani Makassar is the perfect place to stay that provides decent facilities as well as great services.
From business event to corporate gathering, Amaris Hotel Pettarani Makassar provides complete services and facilities that you and your colleagues need.
Amaris Hotel Pettarani Makassar is the smartest choice for you who are looking for affordable accommodation with outstanding service.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Amaris Hotel Pettarani Makassar exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Amaris Hotel Pettarani Makassar is a hotel with great comfort and excellent service according to most hotel's guests.
Amaris Hotel Pettarani Makassar is the ideal choice for you who are looking for a comfortable yet affordable accommodation.
All facilities in Amaris Hotel Pettarani Makassar
Functional Hall
Lobby
Exterior
Bedroom
Restaurant
Hotel Services
- Welcoming drinks
- Early Check-in
- 24-hour security
- Late Check-out
- Laundry service
- Luggage storage
- Medical service
- Newspaper in lobby
- 24-hour Receptionist
General
- AC
- Banquet
- Connecting rooms
- Fireplace in lobby
- Non-smoking room
- Smoking area
In-room Facilities
- Cable TV
- Desk
- In-room safe
- Separate shower and tub
- Shower
- TV
Public Facilities
- Parking
- Elevator
- Restaurant
- Safety deposit box
- WiFi in public area
Food and Drinks
- Restaurant with AC
- Breakfast
- Buffet breakfast
- Vegetarian meal
Nearby Facilities
- ATM/Banking
- Beauty salon
- Hair salon
- Supermarket
Business Facilities
- Meeting facilities
- Projector
Transportation
- Airport transfer
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in Amaris Hotel Pettarani Makassar
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 13:00
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed.
Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
Complimentary breakfast is provided for children aged 8 years and below when accompanied by a paying adult. Children above 8 years old will be charged at the regular adult breakfast rate.
General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - to 13:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Amaris Hotel Pettarani Makassar | 117 |
Number of floors in Amaris Hotel Pettarani Makassar | 10 |
Another facilities in Amaris Hotel Pettarani Makassar | Welcoming drinks, Early Check-in, 24-hour security, Late Check-out, Laundry service |
Frequently asked question in Amaris Hotel Pettarani Makassar
What are available facilities at Amaris Hotel Pettarani Makassar?
There are top facilites at Amaris Hotel Pettarani Makassar such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Amaris Hotel Pettarani Makassar?
The standard check-in time at Amaris Hotel Pettarani Makassar is starting from From 14:00 while the latest check-out time is at Before 13:00
Does Amaris Hotel Pettarani Makassar provide breakfast?
Yes, Amaris Hotel Pettarani Makassar provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Amaris Hotel Pettarani Makassar?
Amaris Hotel Pettarani Makassar is a 2.0-star hotel.
How many floors does Amaris Hotel Pettarani Makassar have?
Amaris Hotel Pettarani Makassar has 10 floors.
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More Reviews from Other Guests in Amaris Hotel Pettarani Makassar
Overall Ratings & Reviews Amaris Hotel Pettarani Makassar
Traveloka (3,538)
Other sources (5)
8.2
Very Good
From 3,538 reviews
Provided by travelers on
Cleanliness
8.1
Room Comfort
8.1
Meal
8.1
Location
8.5
Service and Facilites
8.2
People often mention about Amaris Hotel Pettarani Makassar
All
Bedroom (37)
Distance to City Center (35)
Staff Friendliness (33)
Bathroom (33)
Taste (33)
Ambiance (32)
Hotel Area (30)
Accessibility (26)
Check-in/out Time (25)
Variety (25)
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Most Recent
Format
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Traveler Reviews Amaris Hotel Pettarani Makassar
Number of reviews per page
20
40
Customer reviews
AB
Alauddin B.
9.7
/10
Reviewed 2 day(s) ago
good, safe, and peaceful
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S***O
Business
10.0
/10
Reviewed 2 week(s) ago
Very good, quite a strategic position in the middle of the city next to the main road of Petarani, going anywhere is easier, easy access, the hotel service is also solid and all good.
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Accommodation's Reply
21 Nov 2025
Dear Valued Guest, Warmest regards, Amaris Hotel Pettarani Makassar! Thank you for choosing Amaris Hotel Pettarani Makassar as your accommodation choice during your visit to Makassar. We are delighted that you had a memorable experience, especially with our convenient location for your activities and the excellent service we provided. We would like to express our gratitude to all our team members, as it will encourage us to improve our services and products in the future. Thank you once again for your wonderful review. We do hope that we will have the opportunity to welcome you back to Amaris Hotel Pettarani Makassar on your next visit. Wishing you good health, prosperity and success always. Sincerely, Daniel Soetiono Hotel Manager
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S***n
6.0
/10
Reviewed 3 week(s) ago
The hotel staff was friendly, even though we were given the wrong room.
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Accommodation's Reply
05 Nov 2025
Dear Sir/Madam, Warmest regards, Amaris Hotel Pettarani Makassar! Thank you for writing a review of Amaris Hotel Pettarani Makassar. Guest satisfaction and comfort are our top priority. However, we are aware that there are some shortcomings in our service. This is what you have reported about the error in preparing your room. We apologize for the inconvenience and we will fix it so that this does not happen again in the future. We hope that you will continue to trust us to serve you again on your next visit. May you be healthy, prosperous and successful always. Sincerely, Daniel Soetiono Hotel Manager
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a***g
8.0
/10
Reviewed 3 week(s) ago
Hotel staff assist with the check-in process at the hotel.
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Accommodation's Reply
05 Nov 2025
Dear Ladies/Gentlemen, Warmest regards, Amaris Hotel Pettarani Makassar! Thank you for choosing Amaris Hotel Pettarani Makassar as your accommodation choice during your stay in Makassar. Guest satisfaction and comfort are our top priority, so we are delighted that you had a memorable experience, especially with our helpful staff who assisted you throughout the check-in process. We will share this experience with our entire team, as it will motivate us to improve our services and products even further in the future. We sincerely hope to welcome you back to Amaris Hotel Pettarani Makassar for your next stay. Wishing you good health, prosperity and success always. Sincerely, Daniel Soetiono, Hotel Manager
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N***y
Business
6.5
/10
Reviewed 5 week(s) ago
Too noisy, forced to listen to the melodious roar of exhausts all night long.
Soundproofing on the windows needs to be added, but everything else is fine.
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Accommodation's Reply
21 Nov 2025
Dear Ladies/Gentlemen, Warmest regards, Amaris Hotel Pettarani Makassar! Thank you for writing a review of Amaris Hotel Pettarani Makassar. While guest satisfaction and comfort are always our top priority, we are aware that there are still shortcomings in the services and products we offer. We apologize for your report regarding the noise of a car exhaust pipe heard in your room. We are deeply concerned about this matter and have informed the management to take corrective action to ensure that this incident does not happen again. We also appreciate your suggestion on installing soundproofing systems on the windows. We thank you once again for your comments and suggestions, which are very important for us to improve the quality of our services and products for our guests in the future. We hope that we will have the opportunity to welcome you back to Amaris Hotel Pettarani Makassar on your next visit. Wishing you good health, happiness and success always. Sincerely, Daniel Soetiono, Hotel Manager
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Verified Traveler
Business
9.7
/10
Reviewed 6 week(s) ago
Strategic location, the food is quite good for the price. However, the location on the main road makes it a bit noisy at night.
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Accommodation's Reply
21 Oct 2025
Dear Sir/Madam, Warmest regards, Amaris Hotel Pettarani Makassar! Thank you for choosing Amaris Hotel Pettarani Makassar as your accommodation choice during your stay in Makassar. Guest satisfaction and comfort are always our top priorities. However, we recognize that there are still shortcomings in our services and products. We apologize for any inconvenience caused, particularly regarding the noise from the highway that may have been heard in your room. We apologize once again for the inconvenience. We look forward to welcoming you back to Amaris Hotel Pettarani Makassar on your next visit to Makassar. Wishing you good health, prosperity and continued success. Sincerely, Daniel Soetiono Hotel Manager
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w***n
9.0
/10
Reviewed 6 week(s) ago
I really like staying here, the hotel location is very strategic, the room is quite small but comfortable, the wifi is fast, I arrived at 2:30 and was already able to check in, the staff including the security guard are very friendly, for that price with a variety of delicious food it is very worth it, only in the room it feels very noisy, I don't know if the room is not soundproof or because the window is broken and can't close properly. That's the only thing that is a bit annoying, thx
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Accommodation's Reply
21 Oct 2025
Dear Ladies/Gentlemen, Warmest regards, Amaris Hotel Pettarani Makassar! Thank you for taking the time to write a review and share your experience during your stay at Amaris Hotel Pettarani Makassar. Guest satisfaction and comfort are always our top priority. However, we recognize that there are some shortcomings in our service and product and we apologize for any inconvenience caused, particularly regarding the noise from the highway. We will follow up on the room window issue you raised and ensure that this does not happen again. Thank you again for your review and we apologize for the inconvenience. We look forward to welcoming you back to Amaris Hotel Pettarani Makassar on your next visit. Wishing you good health, prosperity and success always. Sincerely, Daniel Soetiono Hotel Manager
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V***a
8.5
/10
Reviewed 7 week(s) ago
It is strategically located on Jalan Pettarani Makassar, making it easy to access anywhere.
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Accommodation's Reply
11 Oct 2025
Dear Sir/Madam, Warmest Greetings from Amaris Hotel Pettarani Makassar! Thank you for taking the time to write a review of Amaris Hotel Pettarani Makassar. Guest satisfaction and comfort are our priority, and we hope that the service and products we provided during your stay have met your expectations. We look forward to welcoming you back to Amaris Hotel Pettarani Makassar on your next visit. We wish you continued health, well-being, and success. Best regards, Daniel Soetiono, Hotel Manager
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R***i
Business
9.1
/10
Reviewed 7 week(s) ago
The hotel staff is very friendly and very responsive to any complaints regarding hotel comfort. Thank you, Amaris Hotel staff.
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Accommodation's Reply
05 Oct 2025
Dear Sir/Madam, Warmest Greetings from Amaris Hotel Pettarani Makassar! Thank you for taking the time to write a review and share your experience during your stay at Amaris Hotel Pettarani Makassar. Guest satisfaction and comfort are our priority. However, we realize there are still many shortcomings in providing hotel services and products, we apologize if there is anything that is not pleasing when you visit our hotel. Once again, we say thank you very much for your review. We look forward to welcoming you back to Amaris Hotel Pettarani Makassar on your next visit. May you always be given health, prosperity and success. Best regards, Daniel Soetiono. Hotel Manager
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Putriana
6.9
/10
Reviewed 8 week(s) ago
Hopefully the hotel can be better
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Accommodation's Reply
05 Oct 2025
Dear Mrs. Putriana, Warm greetings from Amaris Hotel Pettarani Makassar! Thank you for choosing Amaris Hotel Pettarani Makassar as your accommodation during your visit to Makassar. Guest satisfaction and comfort are our priority. However, we realize that there are still many shortcomings in providing hotel services and products, therefore we apologize to you. We thank you for your review and suggestions. We hope that you will still give us the opportunity to serve you again at Amaris Hotel Pettarani Makassar on your next visit. May you always be given health, prosperity and success. Best regards, Daniel Soetiono. Hotel Manager
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M***a
Business
8.9
/10
Reviewed 8 week(s) ago
The hotel staff was friendly, the hotel was centrally located, and close to many culinary spots. It was a very good budget hotel. However, the sheets were a bit yellowish, and the hot water wasn't strong enough.
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Accommodation's Reply
05 Oct 2025
Dear Sir/Madam, Warmest Greetings from Amaris Hotel Pettarani Makassar! Thank you for writing a review and sharing your experience during your stay at Amaris Hotel Pettarani Makassar. Guest satisfaction and comfort are our priority, however, we recognize that there are still shortcomings in terms of providing hotel services and products. In this regard, we apologize for the incident you experienced regarding the slightly yellowish sheets and the weak hot water in the room. We have conveyed this to the team and we will improve it so that a similar thing does not happen to you or other guests. We hope that you will still give us the opportunity to serve you again at Amaris Hotel Pettarani Makassar on your next visit. May you always be given health, prosperity and success. Best regards, Daniel Soetiono. Hotel Manager
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I***n
8.5
/10
Reviewed 9 week(s) ago
Great for breakfast, authentic delicious nasi goteng
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Accommodation's Reply
05 Oct 2025
Dear Sir/Madam, Warmest Greetings from Amaris Hotel Pettarani Makassar! Thank you for taking the time to write a review and share your experience during your stay at Amaris Hotel Pettarani Makassar. Guest satisfaction and comfort are our priority, and we are very pleased to know that you had a memorable experience, especially with one of our breakfast menus, fried rice, which met your expectations. Of course, we share this with the entire team to motivate us to provide even better service and hotel products in the future. Thank you very much for your review. We look forward to serving you again at Amaris Hotel Pettarani Makassar on your next visit. May you always be blessed with health, prosperity, and success. Best regards, Daniel Soetiono. Hotel Manager
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YH
Yosep H.
9.7
/10
Reviewed 10 week(s) ago
All staff are very polite and friendly
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Accommodation's Reply
05 Oct 2025
Dear Mr. Yosep H., Warmest Greetings from Amaris Hotel Pettarani Makassar! Thank you for choosing Amaris Hotel Pettarani Makassar as your accommodation during your stay in Makassar. We are very pleased to know that you had a memorable experience, especially with our friendly and polite staff. We will certainly share this with the entire team to encourage us to provide even better hotel services and products in the future. Once again, we express our gratitude for your review. We look forward to welcoming you back to Amaris Hotel Pettarani Makassar on your next visit. May you always be blessed with health, prosperity, and success. Best regards, Daniel Soetiono. Hotel Manager
See original
R***a
10.0
/10
Reviewed 10 week(s) ago
Good, good, good, good, good, good
Find this review helpful?
Accommodation's Reply
05 Oct 2025
Dear Sir/Madam, Warmest Greetings from Amaris Hotel Pettarani Makassar! Thank you for writing a review of Amaris Hotel Pettarani Makassar. Guest satisfaction and comfort are our priority, and we are very pleased to know that you had a memorable experience during your stay at our hotel. We hope that the services and hotel products we provide meet your expectations. We will certainly share this with our team to encourage us to provide even better services and hotel products in the future. Once again, thank you very much for your perfect review. We look forward to welcoming you back to Amaris Hotel Pettarani Makassar on your next visit. May you always be blessed with health, prosperity, and success. Best regards, Daniel Soetiono, Hotel Manager
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A***h
10.0
/10
Reviewed 11 week(s) ago
The hotel staff was friendly and very helpful. The breakfast service was also very helpful. The hot water in the hotel bathroom also worked well.
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Accommodation's Reply
05 Oct 2025
Dear Sir/Madam, Warmest Greetings from Amaris Hotel Pettarani Makassar! Thank you for choosing Amaris Hotel Pettarani Makassar as your accommodation during your stay in Makassar. Guest satisfaction and comfort are our priority, and we are delighted to know that you had a memorable experience, especially with our friendly and helpful staff, our excellent breakfast service, and our well-functioning hot water in the bathroom. We will share this appreciation with the entire team to encourage us to provide even better service in the future. Once again, we thank you for your perfect review. We look forward to serving you again at Amaris Hotel Pettarani Makassar on your next visit. We wish you continued health, well-being, and success. Best regards, Daniel Soetiono, Hotel Manager
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DA
Dewati A. A.
Business
8.5
/10
Reviewed 12 week(s) ago
Very friendly staff.
A hotel perfect for the true traveler
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1 people find it helpful
Accommodation's Reply
07 Sep 2025
Dear Ms. Dewati A. A., Warmest Greetings from Amaris Hotel Pettarani Makassar! Thank you for choosing Amaris Hotel Pettarani Makassar as your accommodation during your visit to Makassar. Guest satisfaction and comfort are our priority, and we are very pleased to know that you had a memorable experience, especially with the hospitality of our staff. We convey your appreciation to the entire team to encourage them to provide even better hotel services and products in the future. We look forward to welcoming and serving you again at Amaris Pettarani Makassar on your next visit to Makassar. May you always be blessed with health, prosperity, and success. Best regards, Daniel Soetiono. Hotel Manager
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Syahran A.
Business
10.0
/10
Reviewed 12 week(s) ago
the hotel staff is very friendly and polite
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Accommodation's Reply
06 Sep 2025
Dear Mr. Syahran A., Warmest Greetings from Amaris Hotel Pettarani Makassar! Thank you for trusting us in choosing your accommodation during your visit to Makassar. Guest satisfaction and comfort are our priority, and we are very happy that you had a memorable experience, especially with our friendly and polite staff. We convey this appreciation to the entire team as motivation to work even better in the future. Once again, thank you very much for your perfect review. May you always be blessed with health, prosperity, and success. Best regards, Daniel Soetiono. Hotel Manager
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MS
Mikael S.
9.4
/10
Reviewed 13 week(s) ago
Great and fun, hopefully I can come back to Makassar again
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Accommodation's Reply
06 Sep 2025
Dear Mr. Mikael S., Warmest Greetings from Amaris Hotel Pettarani Makassar! Thank you for taking the time to write a review of Amaris Hotel Pettarani Makassar. Guest satisfaction and comfort are our priority, and we are very pleased to know that you had a memorable and enjoyable experience during your stay at Amaris Hotel Pettarani Makassar. We will convey your appreciation to all employees to encourage them to provide even better hotel services and products in the future. We look forward to welcoming and serving you again at Amaris Hotel Pettarani Makassar on your next visit to Makassar. We wish you continued health, well-being, and success. Best regards, Daniel Soetiono, Hotel Manager
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A***i
Business
8.5
/10
Reviewed 13 week(s) ago
The staff is very friendly... The lobby area is also comfortable, with a welcome drink. Even when I arrived late at night to check in, the staff was responsive and, most importantly, receptive to complaints and input... The staff is awesome.
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1 people find it helpful
Accommodation's Reply
06 Sep 2025
Dear Sir/Madam, Warmest Greetings from Amaris Hotel Pettarani Makassar! Thank you for your review and for taking the time to share your experience while visiting Amaris Hotel Pettarani Makassar. Guest satisfaction and comfort are our priority, and we are delighted to hear that you had a memorable experience, especially with our friendly staff, comfortable lobby area with welcome drink, and the promptness of our employees in assisting with the check-in process. However, we also realize there are still many shortcomings in this regard, for which we apologize. Once again, we thank you very much for your review. We look forward to welcoming you back to Amaris Hotel Pettarani Makassar on your next visit. May you always be blessed with health, prosperity, and success. Best regards, Daniel Soetiono. Hotel Manager
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B***h
Leisure
10.0
/10
Reviewed 15 week(s) ago
Friendly and close to everywhere and culinary places.
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Accommodation's Reply
06 Sep 2025
Dear Sir/Madam, Warmest Greetings from Amaris Hotel Pettarani Makassar! Thank you for writing a review and sharing your experience during your visit to Amaris Hotel Pettarani Makassar. We are very pleased that you had a memorable experience, especially with the friendliness of our staff and of course our strategic location which made it easy for you to do your activities. We will convey your appreciation to all employees to encourage them to provide even better hotel services and products in the future. We look forward to welcoming you back to Amaris Hotel Pettarani Makassar on your next visit. May you always be given health, prosperity and success. Best regards, Daniel Soetiono. Hotel Manager
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Number of reviews per page
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Overall Ratings & Reviews Amaris Hotel Pettarani Makassar
Traveloka (3,538)
Other sources (5)
8.2
Very Good
From 3,538 reviews
Provided by travelers on
Cleanliness
8.1
Room Comfort
8.1
Meal
8.1
Location
8.5
Service and Facilites
8.2
People often mention about Amaris Hotel Pettarani Makassar
All
Bedroom (37)
Distance to City Center (35)
Staff Friendliness (33)
Bathroom (33)
Taste (33)
Ambiance (32)
Hotel Area (30)
Accessibility (26)
Check-in/out Time (25)
Variety (25)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Amaris Hotel Pettarani Makassar
Number of reviews per page
20
40
Customer reviews
AB
Alauddin B.
9.7
/10
Reviewed 2 day(s) ago
good, safe, and peaceful
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S***O
Business
10.0
/10
Reviewed 2 week(s) ago
Very good, quite a strategic position in the middle of the city next to the main road of Petarani, going anywhere is easier, easy access, the hotel service is also solid and all good.
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Accommodation's Reply
21 Nov 2025
Dear Valued Guest, Warmest regards, Amaris Hotel Pettarani Makassar! Thank you for choosing Amaris Hotel Pettarani Makassar as your accommodation choice during your visit to Makassar. We are delighted that you had a memorable experience, especially with our convenient location for your activities and the excellent service we provided. We would like to express our gratitude to all our team members, as it will encourage us to improve our services and products in the future. Thank you once again for your wonderful review. We do hope that we will have the opportunity to welcome you back to Amaris Hotel Pettarani Makassar on your next visit. Wishing you good health, prosperity and success always. Sincerely, Daniel Soetiono Hotel Manager
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S***n
6.0
/10
Reviewed 3 week(s) ago
The hotel staff was friendly, even though we were given the wrong room.
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Accommodation's Reply
05 Nov 2025
Dear Sir/Madam, Warmest regards, Amaris Hotel Pettarani Makassar! Thank you for writing a review of Amaris Hotel Pettarani Makassar. Guest satisfaction and comfort are our top priority. However, we are aware that there are some shortcomings in our service. This is what you have reported about the error in preparing your room. We apologize for the inconvenience and we will fix it so that this does not happen again in the future. We hope that you will continue to trust us to serve you again on your next visit. May you be healthy, prosperous and successful always. Sincerely, Daniel Soetiono Hotel Manager
See original
a***g
8.0
/10
Reviewed 3 week(s) ago
Hotel staff assist with the check-in process at the hotel.
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Accommodation's Reply
05 Nov 2025
Dear Ladies/Gentlemen, Warmest regards, Amaris Hotel Pettarani Makassar! Thank you for choosing Amaris Hotel Pettarani Makassar as your accommodation choice during your stay in Makassar. Guest satisfaction and comfort are our top priority, so we are delighted that you had a memorable experience, especially with our helpful staff who assisted you throughout the check-in process. We will share this experience with our entire team, as it will motivate us to improve our services and products even further in the future. We sincerely hope to welcome you back to Amaris Hotel Pettarani Makassar for your next stay. Wishing you good health, prosperity and success always. Sincerely, Daniel Soetiono, Hotel Manager
See original
N***y
Business
6.5
/10
Reviewed 5 week(s) ago
Too noisy, forced to listen to the melodious roar of exhausts all night long.
Soundproofing on the windows needs to be added, but everything else is fine.
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Accommodation's Reply
21 Nov 2025
Dear Ladies/Gentlemen, Warmest regards, Amaris Hotel Pettarani Makassar! Thank you for writing a review of Amaris Hotel Pettarani Makassar. While guest satisfaction and comfort are always our top priority, we are aware that there are still shortcomings in the services and products we offer. We apologize for your report regarding the noise of a car exhaust pipe heard in your room. We are deeply concerned about this matter and have informed the management to take corrective action to ensure that this incident does not happen again. We also appreciate your suggestion on installing soundproofing systems on the windows. We thank you once again for your comments and suggestions, which are very important for us to improve the quality of our services and products for our guests in the future. We hope that we will have the opportunity to welcome you back to Amaris Hotel Pettarani Makassar on your next visit. Wishing you good health, happiness and success always. Sincerely, Daniel Soetiono, Hotel Manager
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Verified Traveler
Business
9.7
/10
Reviewed 6 week(s) ago
Strategic location, the food is quite good for the price. However, the location on the main road makes it a bit noisy at night.
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Accommodation's Reply
21 Oct 2025
Dear Sir/Madam, Warmest regards, Amaris Hotel Pettarani Makassar! Thank you for choosing Amaris Hotel Pettarani Makassar as your accommodation choice during your stay in Makassar. Guest satisfaction and comfort are always our top priorities. However, we recognize that there are still shortcomings in our services and products. We apologize for any inconvenience caused, particularly regarding the noise from the highway that may have been heard in your room. We apologize once again for the inconvenience. We look forward to welcoming you back to Amaris Hotel Pettarani Makassar on your next visit to Makassar. Wishing you good health, prosperity and continued success. Sincerely, Daniel Soetiono Hotel Manager
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w***n
9.0
/10
Reviewed 6 week(s) ago
I really like staying here, the hotel location is very strategic, the room is quite small but comfortable, the wifi is fast, I arrived at 2:30 and was already able to check in, the staff including the security guard are very friendly, for that price with a variety of delicious food it is very worth it, only in the room it feels very noisy, I don't know if the room is not soundproof or because the window is broken and can't close properly. That's the only thing that is a bit annoying, thx
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Accommodation's Reply
21 Oct 2025
Dear Ladies/Gentlemen, Warmest regards, Amaris Hotel Pettarani Makassar! Thank you for taking the time to write a review and share your experience during your stay at Amaris Hotel Pettarani Makassar. Guest satisfaction and comfort are always our top priority. However, we recognize that there are some shortcomings in our service and product and we apologize for any inconvenience caused, particularly regarding the noise from the highway. We will follow up on the room window issue you raised and ensure that this does not happen again. Thank you again for your review and we apologize for the inconvenience. We look forward to welcoming you back to Amaris Hotel Pettarani Makassar on your next visit. Wishing you good health, prosperity and success always. Sincerely, Daniel Soetiono Hotel Manager
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V***a
8.5
/10
Reviewed 7 week(s) ago
It is strategically located on Jalan Pettarani Makassar, making it easy to access anywhere.
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Accommodation's Reply
11 Oct 2025
Dear Sir/Madam, Warmest Greetings from Amaris Hotel Pettarani Makassar! Thank you for taking the time to write a review of Amaris Hotel Pettarani Makassar. Guest satisfaction and comfort are our priority, and we hope that the service and products we provided during your stay have met your expectations. We look forward to welcoming you back to Amaris Hotel Pettarani Makassar on your next visit. We wish you continued health, well-being, and success. Best regards, Daniel Soetiono, Hotel Manager
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R***i
Business
9.1
/10
Reviewed 7 week(s) ago
The hotel staff is very friendly and very responsive to any complaints regarding hotel comfort. Thank you, Amaris Hotel staff.
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Accommodation's Reply
05 Oct 2025
Dear Sir/Madam, Warmest Greetings from Amaris Hotel Pettarani Makassar! Thank you for taking the time to write a review and share your experience during your stay at Amaris Hotel Pettarani Makassar. Guest satisfaction and comfort are our priority. However, we realize there are still many shortcomings in providing hotel services and products, we apologize if there is anything that is not pleasing when you visit our hotel. Once again, we say thank you very much for your review. We look forward to welcoming you back to Amaris Hotel Pettarani Makassar on your next visit. May you always be given health, prosperity and success. Best regards, Daniel Soetiono. Hotel Manager
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Putriana
6.9
/10
Reviewed 8 week(s) ago
Hopefully the hotel can be better
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Accommodation's Reply
05 Oct 2025
Dear Mrs. Putriana, Warm greetings from Amaris Hotel Pettarani Makassar! Thank you for choosing Amaris Hotel Pettarani Makassar as your accommodation during your visit to Makassar. Guest satisfaction and comfort are our priority. However, we realize that there are still many shortcomings in providing hotel services and products, therefore we apologize to you. We thank you for your review and suggestions. We hope that you will still give us the opportunity to serve you again at Amaris Hotel Pettarani Makassar on your next visit. May you always be given health, prosperity and success. Best regards, Daniel Soetiono. Hotel Manager
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M***a
Business
8.9
/10
Reviewed 8 week(s) ago
The hotel staff was friendly, the hotel was centrally located, and close to many culinary spots. It was a very good budget hotel. However, the sheets were a bit yellowish, and the hot water wasn't strong enough.
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Accommodation's Reply
05 Oct 2025
Dear Sir/Madam, Warmest Greetings from Amaris Hotel Pettarani Makassar! Thank you for writing a review and sharing your experience during your stay at Amaris Hotel Pettarani Makassar. Guest satisfaction and comfort are our priority, however, we recognize that there are still shortcomings in terms of providing hotel services and products. In this regard, we apologize for the incident you experienced regarding the slightly yellowish sheets and the weak hot water in the room. We have conveyed this to the team and we will improve it so that a similar thing does not happen to you or other guests. We hope that you will still give us the opportunity to serve you again at Amaris Hotel Pettarani Makassar on your next visit. May you always be given health, prosperity and success. Best regards, Daniel Soetiono. Hotel Manager
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I***n
8.5
/10
Reviewed 9 week(s) ago
Great for breakfast, authentic delicious nasi goteng
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Accommodation's Reply
05 Oct 2025
Dear Sir/Madam, Warmest Greetings from Amaris Hotel Pettarani Makassar! Thank you for taking the time to write a review and share your experience during your stay at Amaris Hotel Pettarani Makassar. Guest satisfaction and comfort are our priority, and we are very pleased to know that you had a memorable experience, especially with one of our breakfast menus, fried rice, which met your expectations. Of course, we share this with the entire team to motivate us to provide even better service and hotel products in the future. Thank you very much for your review. We look forward to serving you again at Amaris Hotel Pettarani Makassar on your next visit. May you always be blessed with health, prosperity, and success. Best regards, Daniel Soetiono. Hotel Manager
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YH
Yosep H.
9.7
/10
Reviewed 10 week(s) ago
All staff are very polite and friendly
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Accommodation's Reply
05 Oct 2025
Dear Mr. Yosep H., Warmest Greetings from Amaris Hotel Pettarani Makassar! Thank you for choosing Amaris Hotel Pettarani Makassar as your accommodation during your stay in Makassar. We are very pleased to know that you had a memorable experience, especially with our friendly and polite staff. We will certainly share this with the entire team to encourage us to provide even better hotel services and products in the future. Once again, we express our gratitude for your review. We look forward to welcoming you back to Amaris Hotel Pettarani Makassar on your next visit. May you always be blessed with health, prosperity, and success. Best regards, Daniel Soetiono. Hotel Manager
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R***a
10.0
/10
Reviewed 10 week(s) ago
Good, good, good, good, good, good
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Accommodation's Reply
05 Oct 2025
Dear Sir/Madam, Warmest Greetings from Amaris Hotel Pettarani Makassar! Thank you for writing a review of Amaris Hotel Pettarani Makassar. Guest satisfaction and comfort are our priority, and we are very pleased to know that you had a memorable experience during your stay at our hotel. We hope that the services and hotel products we provide meet your expectations. We will certainly share this with our team to encourage us to provide even better services and hotel products in the future. Once again, thank you very much for your perfect review. We look forward to welcoming you back to Amaris Hotel Pettarani Makassar on your next visit. May you always be blessed with health, prosperity, and success. Best regards, Daniel Soetiono, Hotel Manager
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A***h
10.0
/10
Reviewed 11 week(s) ago
The hotel staff was friendly and very helpful. The breakfast service was also very helpful. The hot water in the hotel bathroom also worked well.
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Accommodation's Reply
05 Oct 2025
Dear Sir/Madam, Warmest Greetings from Amaris Hotel Pettarani Makassar! Thank you for choosing Amaris Hotel Pettarani Makassar as your accommodation during your stay in Makassar. Guest satisfaction and comfort are our priority, and we are delighted to know that you had a memorable experience, especially with our friendly and helpful staff, our excellent breakfast service, and our well-functioning hot water in the bathroom. We will share this appreciation with the entire team to encourage us to provide even better service in the future. Once again, we thank you for your perfect review. We look forward to serving you again at Amaris Hotel Pettarani Makassar on your next visit. We wish you continued health, well-being, and success. Best regards, Daniel Soetiono, Hotel Manager
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DA
Dewati A. A.
Business
8.5
/10
Reviewed 12 week(s) ago
Very friendly staff.
A hotel perfect for the true traveler
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1 people find it helpful
Accommodation's Reply
07 Sep 2025
Dear Ms. Dewati A. A., Warmest Greetings from Amaris Hotel Pettarani Makassar! Thank you for choosing Amaris Hotel Pettarani Makassar as your accommodation during your visit to Makassar. Guest satisfaction and comfort are our priority, and we are very pleased to know that you had a memorable experience, especially with the hospitality of our staff. We convey your appreciation to the entire team to encourage them to provide even better hotel services and products in the future. We look forward to welcoming and serving you again at Amaris Pettarani Makassar on your next visit to Makassar. May you always be blessed with health, prosperity, and success. Best regards, Daniel Soetiono. Hotel Manager
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Syahran A.
Business
10.0
/10
Reviewed 12 week(s) ago
the hotel staff is very friendly and polite
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Accommodation's Reply
06 Sep 2025
Dear Mr. Syahran A., Warmest Greetings from Amaris Hotel Pettarani Makassar! Thank you for trusting us in choosing your accommodation during your visit to Makassar. Guest satisfaction and comfort are our priority, and we are very happy that you had a memorable experience, especially with our friendly and polite staff. We convey this appreciation to the entire team as motivation to work even better in the future. Once again, thank you very much for your perfect review. May you always be blessed with health, prosperity, and success. Best regards, Daniel Soetiono. Hotel Manager
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MS
Mikael S.
9.4
/10
Reviewed 13 week(s) ago
Great and fun, hopefully I can come back to Makassar again
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Accommodation's Reply
06 Sep 2025
Dear Mr. Mikael S., Warmest Greetings from Amaris Hotel Pettarani Makassar! Thank you for taking the time to write a review of Amaris Hotel Pettarani Makassar. Guest satisfaction and comfort are our priority, and we are very pleased to know that you had a memorable and enjoyable experience during your stay at Amaris Hotel Pettarani Makassar. We will convey your appreciation to all employees to encourage them to provide even better hotel services and products in the future. We look forward to welcoming and serving you again at Amaris Hotel Pettarani Makassar on your next visit to Makassar. We wish you continued health, well-being, and success. Best regards, Daniel Soetiono, Hotel Manager
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A***i
Business
8.5
/10
Reviewed 13 week(s) ago
The staff is very friendly... The lobby area is also comfortable, with a welcome drink. Even when I arrived late at night to check in, the staff was responsive and, most importantly, receptive to complaints and input... The staff is awesome.
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1 people find it helpful
Accommodation's Reply
06 Sep 2025
Dear Sir/Madam, Warmest Greetings from Amaris Hotel Pettarani Makassar! Thank you for your review and for taking the time to share your experience while visiting Amaris Hotel Pettarani Makassar. Guest satisfaction and comfort are our priority, and we are delighted to hear that you had a memorable experience, especially with our friendly staff, comfortable lobby area with welcome drink, and the promptness of our employees in assisting with the check-in process. However, we also realize there are still many shortcomings in this regard, for which we apologize. Once again, we thank you very much for your review. We look forward to welcoming you back to Amaris Hotel Pettarani Makassar on your next visit. May you always be blessed with health, prosperity, and success. Best regards, Daniel Soetiono. Hotel Manager
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B***h
Leisure
10.0
/10
Reviewed 15 week(s) ago
Friendly and close to everywhere and culinary places.
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Accommodation's Reply
06 Sep 2025
Dear Sir/Madam, Warmest Greetings from Amaris Hotel Pettarani Makassar! Thank you for writing a review and sharing your experience during your visit to Amaris Hotel Pettarani Makassar. We are very pleased that you had a memorable experience, especially with the friendliness of our staff and of course our strategic location which made it easy for you to do your activities. We will convey your appreciation to all employees to encourage them to provide even better hotel services and products in the future. We look forward to welcoming you back to Amaris Hotel Pettarani Makassar on your next visit. May you always be given health, prosperity and success. Best regards, Daniel Soetiono. Hotel Manager
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