Ascott Kuningan Jakarta

Apartments
Preferred Partner Plus
8.6
/10
Very Good
1,881 reviews

What Guests Say About Their Stay

Distance To City Center (31)
Room Space (31)
Bathroom (29)
Accessibility (28)
Yultrianty D. P.
10.0
/ 10
Finally coming back to this apartment and of course so happy with this apartment, also this time I've got an upgraded room. Thank you so much Ascott Kuningan Jakarta. Next, I will stay here again.
Zamora A. R.
10.0
/ 10
The receptionists and employees were very accommodating. They were very honest when my husband left his belt and notified me via WA. They have readily arranged for transportation when we checked out, perhaps because we looked all tired from an event. Planning to come back here soon!
Nini
9.4
/ 10
Exceptional Stay with Outstanding Service! I recently had a staycation with my family while my husband attended an event near the hotel, and our experience was nothing short of excellent. From the moment we arrived, we were warmly welcomed by Mba Erika at the reception, who was incredibly friendly, professional, and helpful. Her hospitality set the tone for a wonderful stay. The room service was also exceptional, promptly assisting with anything we needed, including replacing the smart TV and other requests during our stay. The hotel's facilities were top-notch and complete, making our stay comfortable and enjoyable. Another highlight is great city view, the strategic location, conveniently close to a shopping mall, which made exploring and dining out effortless. Overall, this hotel exceeded our expectations in every way. We will definitely return and highly recommend it to anyone looking for a fantastic stay especially for family!
Y***Y
9.4
/ 10
Although I only stayed for one night, I was absolutely happy with the facilities they offered. Located in South Jakarta with easy access to Lotte Mall, they also provided great services, so there's no need to worry about that either.
Rheni Astutu
9.4
/ 10
Subject: Heartfelt Appreciation for Exceptional Service at Ascott Kuningan. Dear Siti Risky {Front Office Staff} I hope this message finds you well. I wanted to take a moment to express my sincere gratitude for the exceptional service you provided during my recent stay at the Ascott Kuningan. From the moment I arrived, your warmth and professionalism made me feel welcome and valued as a guest. Your attention to detail and willingness to go above and beyond to ensure that all my needs were met did not go unnoticed. Whether it was assisting with my check-in process, providing helpful recommendations for local attractions, or promptly addressing any inquiries I had, your dedication to customer service truly stood out. Moreover, your positive attitude and genuine kindness brightened my days and contributed significantly to the overall enjoyment of my stay. It's evident that you take great pride in your work, and your efforts have certainly made a lasting impression on me. Please accept my heartfelt appreciation for your outstanding service. You are a true asset to the Ascott Kuningan team, and I have no doubt that your commitment to excellence will continue to enhance the experiences of countless guests in the future. Thank you once again for your exceptional hospitality. I look forward to the opportunity to return to Ascott Kuningan and experience your wonderful service again. Warm regards, Ank.
In the Area
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Ciputra World 1, Jalan Prof Dr Satrio Kav. 3-5, Setiabudi, Kuningan, Setiabudi, Jakarta, Indonesia, 12940

Main Facilities

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AC
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
Staying at Ascott Kuningan Jakarta is a good choice when you are visiting Kuningan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Ascott Kuningan Jakarta

Ciputra World 1, Jalan Prof Dr Satrio Kav. 3-5, Setiabudi, Kuningan, Setiabudi, Jakarta, Indonesia, 12940
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Lobby Ascott Kuningan Jakarta
Lobby 2 Ascott Kuningan Jakarta

Discover More About Ascott Kuningan Jakarta

Home Highlights

Perched in Kuningan area where you can discover many shops and restaurants in town.

Location and Nearby Attractions

Just a stone's throw away to Lotte Shopping Avenue, while ITC Kuningan, Mall Ambassador, and Kuningan City are located less than 1,5 km from the property.

These malls have a lot options, from branded shops, fine-dining restaurant to local eateries.

Home Features

Ascott Kuningan provides a complete amenities to make your stay feels more like home.

Featured a living room and separate dining area comes with well-equipped kitchen.

Each bedroom also has en suite bathroom with bathtub and shower.

Trivia

Family with kids can enjoy our children play area and children pool on site.

Other activities such as basketball, badminton, fitness center, and outdoor swimming pool are also available.

All facilities in Ascott Kuningan Jakarta

Swimming Pool Ascott Kuningan Jakarta
Swimming Pool
Fitness Center Ascott Kuningan Jakarta
Fitness Center
Functional Hall Ascott Kuningan Jakarta
Functional Hall
Common Space Ascott Kuningan Jakarta
Common Space
Lobby Ascott Kuningan Jakarta
Lobby

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • DVD player
  • Hairdryer
  • In-room safe
  • Kitchenette
  • Microwave
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

General

  • AC
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool

Food and Drinks

  • Breakfast
  • Breakfast (surcharge)
  • Continental breakfast
  • Vegetarian meal

Things to Do

  • Fitness center
  • Garden
  • Outdoor pool
  • TV lounge

Sports and Recreations

  • Badminton
  • Basketball
  • Fitness center
  • Outdoor tennis court

Business Facilities

  • Meeting facilities
  • Photocopier
  • Projector

Connectivity

  • LAN Internet
  • Free WiFi

Accessibilty

  • Accessibility equipment
  • Wheelchair accessible

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Ascott Kuningan Jakarta

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Accommodation charges IDR 177,600/guest for extra breakfast.

Smoking is prohibited in the accommodation.

Pets are not allowed in the accommodation.

Airport transfer is available for IDR 399,600/person.

General Information

Popular Facilities
AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Ascott Kuningan Jakarta
185
Number of floors in Ascott Kuningan Jakarta
31
Another facilities in Ascott Kuningan Jakarta
Bathrobe, Bathtub, Cable TV, Desk, DVD player

Frequently asked question in Ascott Kuningan Jakarta

What are available facilities at Ascott Kuningan Jakarta?
There are top facilites at Ascott Kuningan Jakarta such as AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Ascott Kuningan Jakarta?
The standard check-in time at Ascott Kuningan Jakarta is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Ascott Kuningan Jakarta provide breakfast?
Yes, Ascott Kuningan Jakarta provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Ascott Kuningan Jakarta?
Ascott Kuningan Jakarta is a 5.0-star hotel.
How many floors does Ascott Kuningan Jakarta have?
Ascott Kuningan Jakarta has 31 floors.
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More Reviews from Other Guests in Ascott Kuningan Jakarta

Overall Ratings & Reviews Ascott Kuningan Jakarta

Traveloka (1,637)
Other sources (244)
8.7
Very Good
From 1,637 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

9.0

Meal

8.0

Location

9.1

Service and Facilites

8.8

People often mention about Ascott Kuningan Jakarta
All
Family Friendly (25)
Room Space (25)
Distance to City Center (24)
Bedroom (24)
Bathroom (24)
Accessibility (22)
Staff Friendliness (22)
Hotel Area (22)
Surroundings (21)
Ambiance (21)
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Traveler Reviews Ascott Kuningan Jakarta

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Thank you Diva from FO who was very helpful. Housekeeping too. At the breakfast restaurant, they were also friendly and kind. I missed breakfast by 10 minutes but they still sent me boiled eggs and pastries, very very nice. Recommended for those who work all day in a hotel room. Wifi is good. Helpful staff. I forgot to take pictures. My 8-night stay felt like a second home. Thanks Diva and friends.
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1 people find it helpful
D***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
First time staying at Ascott Kuningan, starting from the friendly staff, strategic things, and the cleanliness of the room must be maintained.
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1 people find it helpful
Dina R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
It was a great stay here.
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Accommodation's Reply
25 Nov 2025
Dear Ms. Dina, Best regards, Ascott Kuningan Jakarta Thank you for your review. We are very pleased to receive your positive comments. We would like to take this opportunity to thank you for choosing us as your accommodation for your holiday. We are pleased to know that you were satisfied with your stay at our hotel and that we were able to meet your expectations in terms of the quality of services and facilities we provided. Thank you once again for your valuable review. We look forward to welcoming you back again in the future. Best regards, Eric Pradiana
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Wirawan N.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
I got a room on the 30th floor, which was very spacious and had a beautiful view of the city, especially at night. If you want to go to the mall, you can go straight to Lotte Mart from the second floor. Overall, the hotel was okay 👍
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Accommodation's Reply
23 Oct 2025
Dear Ms. Veerawan, Best regards, Ascott Kuningan Jakarta Thank you for your review. We are very pleased to receive your positive comments. We would like to take this opportunity to thank you for choosing us as your accommodation for your holiday. We are pleased to know that you were satisfied with your stay at our hotel and that we were able to meet your expectations in terms of the quality of services and facilities we provided. Thank you once again for your valuable review. We look forward to welcoming you back soon. Best regards, Eric Pradiana
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Nimas A. R.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 12 week(s) ago
A comfortable place to stay during an event in Kuningan. The elevators are super fast, never having to wait even during peak hours. The rooms are clean and comfortable. I'll definitely be back.
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Accommodation's Reply
02 Oct 2025
Dear Nimas, Warm greetings from Ascott Kuningan Jakarta. Thank you for your review. We are very pleased to receive your positive feedback. We would like to take this opportunity to thank you for choosing us as your accommodation for your vacation. We are delighted to hear that you enjoyed your stay at our property and that we were able to meet your expectations in terms of the quality of service and facilities we offer. Once again, thank you for your valuable review. We look forward to welcoming you back again soon. Best regards, Erick Pradiana
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N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Very enjoyable and satisfying
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Accommodation's Reply
02 Oct 2025
Dear Our Valued Guest, Warm greetings from Ascott Kuningan Jakarta. Thank you for your review. We are delighted to receive your positive feedback. We would like to take this opportunity to thank you for choosing us as your accommodation for your vacation. We are delighted to hear that you enjoyed your stay at our property and that we were able to meet your expectations in terms of the quality of service and facilities we offer. Once again, thank you for your valuable review. We look forward to welcoming you back again soon. Best regards, Erick Pradiana
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Endang F.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
The best and recommended hotel at Jakarta
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Accommodation's Reply
02 Oct 2025
Dear Mr. Endang, Warmest Greetings from Ascott Kuningan Jakarta. Thank you for taking the time to provide us with your review. We are delighted to hear that you had an enjoyable stay and that we met your expectations in both service and quality standards. Your feedback is highly valued, and we truly appreciate your kind words. Once again, thank you very much for your feedback and we do hope to welcome you back again in our property in the future. Best regards, Erick Pradiana
Y***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 17 week(s) ago
Nice location, nice room, and nice staff. I will stay in this place next time I visit.
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Accommodation's Reply
02 Oct 2025
Dear Our Valued Guest, Thank you for taking the time to share your stay experience at Ascott Kuningan Jakarta. We sincerely thank you for taking the time to share with us your positive experience. It is always a pleasure to read encouraging comments and we are glad that you had an enjoyable stay with us. Rest assured that we will certainly share your feedback with our teams here and we are confident that this feedback will serve as an encouragement as we strive to continuously improve the quality of our services and facilities. Once again, thank you for your continues support to Ascott Kuningan Jakarta. We look forward to welcoming you again in the future and create memorable moments once again. With Warm Regards, Erick Pradiana
A***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
Ascott never disappoints
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Accommodation's Reply
01 Aug 2025
Dear Our Valued Guest, Warm greetings from Ascott Kuningan Jakarta. Thank you for your review. We are delighted to receive your positive feedback. We would like to take this opportunity to thank you for choosing us as your accommodation for your vacation. We are delighted to hear that you enjoyed your stay at our property and that we were able to meet your expectations in terms of the quality of service and facilities we offer. Once again, thank you for your valuable review. We look forward to welcoming you back again soon. Best regards, Erick Pradiana
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Yultrianty D. P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
Finally coming back to this apartment and of course so happy with this apartment, also this time I've got an upgraded room. Thank you so much Ascott Kuningan Jakarta. Next, I will stay here again.
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Accommodation's Reply
04 Jul 2025
Dear Ms. Yultrianty, Thank you for taking the time to share your stay experience at Ascott Kuningan Jakarta. We sincerely thank you for taking the time to share with us your positive experience. It is always a pleasure to read encouraging comments and we are glad that you had an enjoyable stay with us. Rest assured that we will certainly share your feedback with our teams here and we are confident that this feedback will serve as an encouragement as we strive to continuously improve the quality of our services and facilities. Once again, thank you for your continues support to Ascott Kuningan Jakarta. We look forward to welcoming you again in the future and create memorable moments once again. With Warm Regards, Erick Pradiana
Merdi s.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.7
/10
Reviewed 24 week(s) ago
Good location, there is access to Lotte Avanue mall, breakfast variations are very few like a 2 star hotel, good facilities, there are complete cooking equipment, cutlery, like a private apartment, housekeeping services or maintenance must be patient, it seems the staff are limited, on the day 2 hours 3 the room was just cleaned, the staff are very friendly,
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Accommodation's Reply
04 Jul 2025
Dear Mr. Merdi, Warm greetings from Ascott Kuningan Jakarta. Thank you for your review, we are very happy to receive your positive review. We would like to take this opportunity to thank you for choosing us as your accommodation choice for your vacation. We are very pleased to hear that you enjoyed your stay at our property and that we were able to meet your expectations in terms of the quality of service and facilities we offer at our property. We have also noted your feedback regarding the delayed Housekeeping and Maintenance services that you experienced during your stay, we will make sure that there are improvements in the future. Once again, thank you for your review which means a lot to us. We look forward to welcoming you back again in the future. Best regards, Erick Pradiana
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Larasati K.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 28 week(s) ago
really really satisfied staying here, the hospitality is top. very friendly, very helpful, the room is nice, complete kitchen equipment, very spacious, fragrant, thank you ascott for the experience 🥰 comeback soon
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Accommodation's Reply
04 Jun 2025
Dear Ms. Larasati, Warm greetings from Ascott Kuningan Jakarta. Thank you for your review, we are very happy to receive your positive review. We would like to take this opportunity to thank you for choosing us as your accommodation choice for your vacation. We are very pleased to hear that you enjoyed your stay at our property and that we were able to meet your expectations in terms of the quality of service and facilities we offer at our property. Once again, thank you for your review which means a lot to us. We look forward to welcoming you back again in the future. Best regards, Erick Pradiana
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Lusy M.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 28 week(s) ago
A very pleasant to stay at ascott kuningan, the location is integrated with the mall so it is easy to get the needs or just looking for snacks to dinner with family. A nice city view and complete room facilities make the stay more comfortable and enjoyable. We will definitely be back ☺️
2 people find it helpful
Accommodation's Reply
04 Jun 2025
Dear Ms. Lusy, Thank you for taking the time to share your stay experience at Ascott Kuningan Jakarta. We sincerely thank you for taking the time to share with us your positive experience. It is always a pleasure to read encouraging comments and we are glad that you had an enjoyable stay with us. Rest assured that we will certainly share your feedback with our teams here and we are confident that this feedback will serve as an encouragement as we strive to continuously improve the quality of our services and facilities. Once again, thank you for your continues support to Ascott Kuningan Jakarta. We look forward to welcoming you again in the future and create memorable moments once again. With Warm Regards, Erick Pradiana
Lutfia P. B.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 30 week(s) ago
The staff, especially security, is top notch! Always say hi and smile, offering help anytime.
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Accommodation's Reply
04 Jun 2025
Dear Ms. Lutfia, Thank you for taking the time to share your stay experience at Ascott Kuningan Jakarta. We sincerely thank you for taking the time to share with us your positive experience. It is always a pleasure to read encouraging comments and we are glad that you had an enjoyable stay with us. Rest assured that we will certainly share your feedback with our teams here and we are confident that this feedback will serve as an encouragement as we strive to continuously improve the quality of our services and facilities. Once again, thank you for your continues support to Ascott Kuningan Jakarta. We look forward to welcoming you again in the future and create memorable moments once again. With Warm Regards, Erick Pradiana
Zamora A. R.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 32 week(s) ago
The receptionists and employees were very accommodating. They were very honest when my husband left his belt and notified me via WA. They have readily arranged for transportation when we checked out, perhaps because we looked all tired from an event. Planning to come back here soon!
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Accommodation's Reply
04 Jul 2025
Dear Ms. Zamora, Thank you for taking the time to share your stay experience at Ascott Kuningan Jakarta. We sincerely thank you for taking the time to share with us your positive experience. It is always a pleasure to read encouraging comments and we are glad that you had an enjoyable stay with us. Rest assured that we will certainly share your feedback with our teams here and we are confident that this feedback will serve as an encouragement as we strive to continuously improve the quality of our services and facilities. Once again, thank you for your continues support to Ascott Kuningan Jakarta. We look forward to welcoming you again in the future and create memorable moments once again. With Warm Regards, Erick Pradiana
S***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 32 week(s) ago
always a good experience staying at this hotel with lots of activity for family trip
1 people find it helpful
Accommodation's Reply
04 Jul 2025
Dear Our Valued Guest, Thank you for taking the time to share your stay experience at Ascott Kuningan Jakarta. We sincerely thank you for taking the time to share with us your positive experience. It is always a pleasure to read encouraging comments and we are glad that you had an enjoyable stay with us. Rest assured that we will certainly share your feedback with our teams here and we are confident that this feedback will serve as an encouragement as we strive to continuously improve the quality of our services and facilities. Once again, thank you for your continues support to Ascott Kuningan Jakarta. We look forward to welcoming you again in the future and create memorable moments once again. With Warm Regards, Erick Pradiana
Olav P.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 36 week(s) ago
Staff are friendly and helpful - full 5-star service. Easy access to the mall. The room is large and clean. However, the AC is very noisy, the water dispenser is half broken and cheap quality. The kitchen in general is not clean, including the utensils.
1 people find it helpful
Accommodation's Reply
04 Jul 2025
Dear Mr. Olav, Warmest Greetings from Ascott Kuningan Jakarta. Thank you for taking the time to provide us with your review. We are delighted to hear that you had an enjoyable stay and that we met your expectations in both service and quality standards. Your feedback is highly valued, and we truly appreciate your kind words. Furthermore, please also accept our sincere apologies for the inconvenience caused you have experienced regarding noise from AC and also water dispenser quality. Please rest assure that we have passed your concerned to our related department as improvements in the future. Once again, thank you very much for your feedback and we do hope to welcome you back again in our property in the future. Best regards, Erick Pradiana
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Willy S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 40 week(s) ago
yeah, it's okay. just stay for another event.
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Accommodation's Reply
04 Jul 2025
Dear Mr. Willy, Warm greetings from Ascott Kuningan Jakarta. Thank you for your review, we are very happy to receive your positive review. We would like to take this opportunity to thank you for choosing us as your accommodation choice for your vacation. We are very pleased to hear that you enjoyed your stay at our property and that we were able to meet your expectations in terms of the quality of service and facilities we offer at our property. Once again, thank you for your review which means a lot to us. We look forward to welcoming you back again in the future. Best regards, Erick Pradiana
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Wahish A. I.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 41 week(s) ago
We really enjoyed the 3D/2N stay
2 people find it helpful
Accommodation's Reply
04 Jul 2025
Dear Mr. Wahish, Thank you for taking the time to share your stay experience at Ascott Kuningan Jakarta. We sincerely thank you for taking the time to share with us your positive experience. It is always a pleasure to read encouraging comments and we are glad that you had an enjoyable stay with us. Rest assured that we will certainly share your feedback with our teams here and we are confident that this feedback will serve as an encouragement as we strive to continuously improve the quality of our services and facilities. Once again, thank you for your continues support to Ascott Kuningan Jakarta. We look forward to welcoming you again in the future and create memorable moments once again. With Warm Regards, Erick Pradiana
Nini
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 41 week(s) ago
Exceptional Stay with Outstanding Service! I recently had a staycation with my family while my husband attended an event near the hotel, and our experience was nothing short of excellent. From the moment we arrived, we were warmly welcomed by Mba Erika at the reception, who was incredibly friendly, professional, and helpful. Her hospitality set the tone for a wonderful stay. The room service was also exceptional, promptly assisting with anything we needed, including replacing the smart TV and other requests during our stay. The hotel's facilities were top-notch and complete, making our stay comfortable and enjoyable. Another highlight is great city view, the strategic location, conveniently close to a shopping mall, which made exploring and dining out effortless. Overall, this hotel exceeded our expectations in every way. We will definitely return and highly recommend it to anyone looking for a fantastic stay especially for family!
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Accommodation's Reply
04 Jul 2025
Dear Ms. Nini, Thank you for taking the time to share your stay experience at Ascott Kuningan Jakarta. We sincerely thank you for taking the time to share with us your positive experience. It is always a pleasure to read encouraging comments and we are glad that you had an enjoyable stay with us. Rest assured that we will certainly share your feedback with our teams here and we are confident that this feedback will serve as an encouragement as we strive to continuously improve the quality of our services and facilities. Once again, thank you for your continues support to Ascott Kuningan Jakarta. We look forward to welcoming you again in the future and create memorable moments once again. With Warm Regards, Erick Pradiana
Number of reviews per page
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40

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Lobby 4 Ascott Kuningan Jakarta

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Ascott Kuningan Jakarta

Traveloka (1,637)
Other sources (244)
8.7
Very Good
From 1,637 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

9.0

Meal

8.0

Location

9.1

Service and Facilites

8.8

People often mention about Ascott Kuningan Jakarta
All
Family Friendly (25)
Room Space (25)
Distance to City Center (24)
Bedroom (24)
Bathroom (24)
Accessibility (22)
Staff Friendliness (22)
Hotel Area (22)
Surroundings (21)
Ambiance (21)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Ascott Kuningan Jakarta

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Thank you Diva from FO who was very helpful. Housekeeping too. At the breakfast restaurant, they were also friendly and kind. I missed breakfast by 10 minutes but they still sent me boiled eggs and pastries, very very nice. Recommended for those who work all day in a hotel room. Wifi is good. Helpful staff. I forgot to take pictures. My 8-night stay felt like a second home. Thanks Diva and friends.
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1 people find it helpful
D***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
First time staying at Ascott Kuningan, starting from the friendly staff, strategic things, and the cleanliness of the room must be maintained.
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Dina R.
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Staycation
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9.7
/10
Reviewed 4 week(s) ago
It was a great stay here.
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Accommodation's Reply
25 Nov 2025
Dear Ms. Dina, Best regards, Ascott Kuningan Jakarta Thank you for your review. We are very pleased to receive your positive comments. We would like to take this opportunity to thank you for choosing us as your accommodation for your holiday. We are pleased to know that you were satisfied with your stay at our hotel and that we were able to meet your expectations in terms of the quality of services and facilities we provided. Thank you once again for your valuable review. We look forward to welcoming you back again in the future. Best regards, Eric Pradiana
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Wirawan N.
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9.7
/10
Reviewed 7 week(s) ago
I got a room on the 30th floor, which was very spacious and had a beautiful view of the city, especially at night. If you want to go to the mall, you can go straight to Lotte Mart from the second floor. Overall, the hotel was okay 👍
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Accommodation's Reply
23 Oct 2025
Dear Ms. Veerawan, Best regards, Ascott Kuningan Jakarta Thank you for your review. We are very pleased to receive your positive comments. We would like to take this opportunity to thank you for choosing us as your accommodation for your holiday. We are pleased to know that you were satisfied with your stay at our hotel and that we were able to meet your expectations in terms of the quality of services and facilities we provided. Thank you once again for your valuable review. We look forward to welcoming you back soon. Best regards, Eric Pradiana
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Nimas A. R.
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Business
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9.7
/10
Reviewed 12 week(s) ago
A comfortable place to stay during an event in Kuningan. The elevators are super fast, never having to wait even during peak hours. The rooms are clean and comfortable. I'll definitely be back.
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Accommodation's Reply
02 Oct 2025
Dear Nimas, Warm greetings from Ascott Kuningan Jakarta. Thank you for your review. We are very pleased to receive your positive feedback. We would like to take this opportunity to thank you for choosing us as your accommodation for your vacation. We are delighted to hear that you enjoyed your stay at our property and that we were able to meet your expectations in terms of the quality of service and facilities we offer. Once again, thank you for your valuable review. We look forward to welcoming you back again soon. Best regards, Erick Pradiana
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N***a
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Staycation
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10.0
/10
Reviewed 14 week(s) ago
Very enjoyable and satisfying
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Accommodation's Reply
02 Oct 2025
Dear Our Valued Guest, Warm greetings from Ascott Kuningan Jakarta. Thank you for your review. We are delighted to receive your positive feedback. We would like to take this opportunity to thank you for choosing us as your accommodation for your vacation. We are delighted to hear that you enjoyed your stay at our property and that we were able to meet your expectations in terms of the quality of service and facilities we offer. Once again, thank you for your valuable review. We look forward to welcoming you back again soon. Best regards, Erick Pradiana
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Endang F.
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10.0
/10
Reviewed 17 week(s) ago
The best and recommended hotel at Jakarta
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Accommodation's Reply
02 Oct 2025
Dear Mr. Endang, Warmest Greetings from Ascott Kuningan Jakarta. Thank you for taking the time to provide us with your review. We are delighted to hear that you had an enjoyable stay and that we met your expectations in both service and quality standards. Your feedback is highly valued, and we truly appreciate your kind words. Once again, thank you very much for your feedback and we do hope to welcome you back again in our property in the future. Best regards, Erick Pradiana
Y***o
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Leisure
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8.5
/10
Reviewed 17 week(s) ago
Nice location, nice room, and nice staff. I will stay in this place next time I visit.
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Accommodation's Reply
02 Oct 2025
Dear Our Valued Guest, Thank you for taking the time to share your stay experience at Ascott Kuningan Jakarta. We sincerely thank you for taking the time to share with us your positive experience. It is always a pleasure to read encouraging comments and we are glad that you had an enjoyable stay with us. Rest assured that we will certainly share your feedback with our teams here and we are confident that this feedback will serve as an encouragement as we strive to continuously improve the quality of our services and facilities. Once again, thank you for your continues support to Ascott Kuningan Jakarta. We look forward to welcoming you again in the future and create memorable moments once again. With Warm Regards, Erick Pradiana
A***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
Ascott never disappoints
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Accommodation's Reply
01 Aug 2025
Dear Our Valued Guest, Warm greetings from Ascott Kuningan Jakarta. Thank you for your review. We are delighted to receive your positive feedback. We would like to take this opportunity to thank you for choosing us as your accommodation for your vacation. We are delighted to hear that you enjoyed your stay at our property and that we were able to meet your expectations in terms of the quality of service and facilities we offer. Once again, thank you for your valuable review. We look forward to welcoming you back again soon. Best regards, Erick Pradiana
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Yultrianty D. P.
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
Finally coming back to this apartment and of course so happy with this apartment, also this time I've got an upgraded room. Thank you so much Ascott Kuningan Jakarta. Next, I will stay here again.
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Accommodation's Reply
04 Jul 2025
Dear Ms. Yultrianty, Thank you for taking the time to share your stay experience at Ascott Kuningan Jakarta. We sincerely thank you for taking the time to share with us your positive experience. It is always a pleasure to read encouraging comments and we are glad that you had an enjoyable stay with us. Rest assured that we will certainly share your feedback with our teams here and we are confident that this feedback will serve as an encouragement as we strive to continuously improve the quality of our services and facilities. Once again, thank you for your continues support to Ascott Kuningan Jakarta. We look forward to welcoming you again in the future and create memorable moments once again. With Warm Regards, Erick Pradiana
Merdi s.
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Staycation
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8.7
/10
Reviewed 24 week(s) ago
Good location, there is access to Lotte Avanue mall, breakfast variations are very few like a 2 star hotel, good facilities, there are complete cooking equipment, cutlery, like a private apartment, housekeeping services or maintenance must be patient, it seems the staff are limited, on the day 2 hours 3 the room was just cleaned, the staff are very friendly,
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Accommodation's Reply
04 Jul 2025
Dear Mr. Merdi, Warm greetings from Ascott Kuningan Jakarta. Thank you for your review, we are very happy to receive your positive review. We would like to take this opportunity to thank you for choosing us as your accommodation choice for your vacation. We are very pleased to hear that you enjoyed your stay at our property and that we were able to meet your expectations in terms of the quality of service and facilities we offer at our property. We have also noted your feedback regarding the delayed Housekeeping and Maintenance services that you experienced during your stay, we will make sure that there are improvements in the future. Once again, thank you for your review which means a lot to us. We look forward to welcoming you back again in the future. Best regards, Erick Pradiana
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Larasati K.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 28 week(s) ago
really really satisfied staying here, the hospitality is top. very friendly, very helpful, the room is nice, complete kitchen equipment, very spacious, fragrant, thank you ascott for the experience 🥰 comeback soon
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Accommodation's Reply
04 Jun 2025
Dear Ms. Larasati, Warm greetings from Ascott Kuningan Jakarta. Thank you for your review, we are very happy to receive your positive review. We would like to take this opportunity to thank you for choosing us as your accommodation choice for your vacation. We are very pleased to hear that you enjoyed your stay at our property and that we were able to meet your expectations in terms of the quality of service and facilities we offer at our property. Once again, thank you for your review which means a lot to us. We look forward to welcoming you back again in the future. Best regards, Erick Pradiana
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Lusy M.
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Staycation
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9.4
/10
Reviewed 28 week(s) ago
A very pleasant to stay at ascott kuningan, the location is integrated with the mall so it is easy to get the needs or just looking for snacks to dinner with family. A nice city view and complete room facilities make the stay more comfortable and enjoyable. We will definitely be back ☺️
2 people find it helpful
Accommodation's Reply
04 Jun 2025
Dear Ms. Lusy, Thank you for taking the time to share your stay experience at Ascott Kuningan Jakarta. We sincerely thank you for taking the time to share with us your positive experience. It is always a pleasure to read encouraging comments and we are glad that you had an enjoyable stay with us. Rest assured that we will certainly share your feedback with our teams here and we are confident that this feedback will serve as an encouragement as we strive to continuously improve the quality of our services and facilities. Once again, thank you for your continues support to Ascott Kuningan Jakarta. We look forward to welcoming you again in the future and create memorable moments once again. With Warm Regards, Erick Pradiana
Lutfia P. B.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 30 week(s) ago
The staff, especially security, is top notch! Always say hi and smile, offering help anytime.
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Accommodation's Reply
04 Jun 2025
Dear Ms. Lutfia, Thank you for taking the time to share your stay experience at Ascott Kuningan Jakarta. We sincerely thank you for taking the time to share with us your positive experience. It is always a pleasure to read encouraging comments and we are glad that you had an enjoyable stay with us. Rest assured that we will certainly share your feedback with our teams here and we are confident that this feedback will serve as an encouragement as we strive to continuously improve the quality of our services and facilities. Once again, thank you for your continues support to Ascott Kuningan Jakarta. We look forward to welcoming you again in the future and create memorable moments once again. With Warm Regards, Erick Pradiana
Zamora A. R.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 32 week(s) ago
The receptionists and employees were very accommodating. They were very honest when my husband left his belt and notified me via WA. They have readily arranged for transportation when we checked out, perhaps because we looked all tired from an event. Planning to come back here soon!
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Accommodation's Reply
04 Jul 2025
Dear Ms. Zamora, Thank you for taking the time to share your stay experience at Ascott Kuningan Jakarta. We sincerely thank you for taking the time to share with us your positive experience. It is always a pleasure to read encouraging comments and we are glad that you had an enjoyable stay with us. Rest assured that we will certainly share your feedback with our teams here and we are confident that this feedback will serve as an encouragement as we strive to continuously improve the quality of our services and facilities. Once again, thank you for your continues support to Ascott Kuningan Jakarta. We look forward to welcoming you again in the future and create memorable moments once again. With Warm Regards, Erick Pradiana
S***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 32 week(s) ago
always a good experience staying at this hotel with lots of activity for family trip
1 people find it helpful
Accommodation's Reply
04 Jul 2025
Dear Our Valued Guest, Thank you for taking the time to share your stay experience at Ascott Kuningan Jakarta. We sincerely thank you for taking the time to share with us your positive experience. It is always a pleasure to read encouraging comments and we are glad that you had an enjoyable stay with us. Rest assured that we will certainly share your feedback with our teams here and we are confident that this feedback will serve as an encouragement as we strive to continuously improve the quality of our services and facilities. Once again, thank you for your continues support to Ascott Kuningan Jakarta. We look forward to welcoming you again in the future and create memorable moments once again. With Warm Regards, Erick Pradiana
Olav P.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 36 week(s) ago
Staff are friendly and helpful - full 5-star service. Easy access to the mall. The room is large and clean. However, the AC is very noisy, the water dispenser is half broken and cheap quality. The kitchen in general is not clean, including the utensils.
1 people find it helpful
Accommodation's Reply
04 Jul 2025
Dear Mr. Olav, Warmest Greetings from Ascott Kuningan Jakarta. Thank you for taking the time to provide us with your review. We are delighted to hear that you had an enjoyable stay and that we met your expectations in both service and quality standards. Your feedback is highly valued, and we truly appreciate your kind words. Furthermore, please also accept our sincere apologies for the inconvenience caused you have experienced regarding noise from AC and also water dispenser quality. Please rest assure that we have passed your concerned to our related department as improvements in the future. Once again, thank you very much for your feedback and we do hope to welcome you back again in our property in the future. Best regards, Erick Pradiana
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Willy S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 40 week(s) ago
yeah, it's okay. just stay for another event.
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Accommodation's Reply
04 Jul 2025
Dear Mr. Willy, Warm greetings from Ascott Kuningan Jakarta. Thank you for your review, we are very happy to receive your positive review. We would like to take this opportunity to thank you for choosing us as your accommodation choice for your vacation. We are very pleased to hear that you enjoyed your stay at our property and that we were able to meet your expectations in terms of the quality of service and facilities we offer at our property. Once again, thank you for your review which means a lot to us. We look forward to welcoming you back again in the future. Best regards, Erick Pradiana
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Wahish A. I.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 41 week(s) ago
We really enjoyed the 3D/2N stay
2 people find it helpful
Accommodation's Reply
04 Jul 2025
Dear Mr. Wahish, Thank you for taking the time to share your stay experience at Ascott Kuningan Jakarta. We sincerely thank you for taking the time to share with us your positive experience. It is always a pleasure to read encouraging comments and we are glad that you had an enjoyable stay with us. Rest assured that we will certainly share your feedback with our teams here and we are confident that this feedback will serve as an encouragement as we strive to continuously improve the quality of our services and facilities. Once again, thank you for your continues support to Ascott Kuningan Jakarta. We look forward to welcoming you again in the future and create memorable moments once again. With Warm Regards, Erick Pradiana
Nini
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 41 week(s) ago
Exceptional Stay with Outstanding Service! I recently had a staycation with my family while my husband attended an event near the hotel, and our experience was nothing short of excellent. From the moment we arrived, we were warmly welcomed by Mba Erika at the reception, who was incredibly friendly, professional, and helpful. Her hospitality set the tone for a wonderful stay. The room service was also exceptional, promptly assisting with anything we needed, including replacing the smart TV and other requests during our stay. The hotel's facilities were top-notch and complete, making our stay comfortable and enjoyable. Another highlight is great city view, the strategic location, conveniently close to a shopping mall, which made exploring and dining out effortless. Overall, this hotel exceeded our expectations in every way. We will definitely return and highly recommend it to anyone looking for a fantastic stay especially for family!
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Accommodation's Reply
04 Jul 2025
Dear Ms. Nini, Thank you for taking the time to share your stay experience at Ascott Kuningan Jakarta. We sincerely thank you for taking the time to share with us your positive experience. It is always a pleasure to read encouraging comments and we are glad that you had an enjoyable stay with us. Rest assured that we will certainly share your feedback with our teams here and we are confident that this feedback will serve as an encouragement as we strive to continuously improve the quality of our services and facilities. Once again, thank you for your continues support to Ascott Kuningan Jakarta. We look forward to welcoming you again in the future and create memorable moments once again. With Warm Regards, Erick Pradiana
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