How many rooms are available at GWEN Hotel Ternate?

GWEN Hotel Ternate has 48 rooms in total.

Does GWEN Hotel Ternate provide parking?

Yes, GWEN Hotel Ternate provides parking. Please confirm details directly with the hotel.

Does GWEN Hotel Ternate provide airport transfer?

Yes, GWEN Hotel Ternate provides airport transfer upon request. Please contact the hotel directly for more information.

What do past guests say about GWEN Hotel Ternate?

GWEN Hotel Ternate is well-known for its Location, Cleanliness, Service and Facilites, as reviewed by verified Traveloka guests.

TWD | EN

Support

Search Hotels

GWEN Hotel Ternate

Name: GWEN Hotel Ternate
Address: JL. Sultan M.Djabir Sjah, Ruko Jatiland, Kota Ternate Tengah., Ternate Tengah, Ternate, Maluku Utara, Indonesia, 97721, JL. Sultan M.Djabir Sjah, Ruko Jatiland, Kota Ternate Tengah., Maluku Utara, 97721, Indonesia
Rating: 8.6

Hotels

8.6

/10

Very Good

214 reviews

What Guests Say About Their Stay

Y***u

10.0

/ 10

Not only is there a lot of indoor and outdoor entertainment, the staff at this hotel are very friendly and helpful, the atmosphere is comfortable and clean.

I***y

10.0

/ 10

The room is clean and comfortable, the staff is friendly, the breakfast is delicious.

See original

In the Area

See Map

JL. Sultan M.Djabir Sjah, Ruko Jatiland, Kota Ternate Tengah., Ternate Tengah, Ternate, Maluku Utara, Indonesia, 97721

Main Facilities

Restaurant

24-Hour Front Desk

Elevator

WiFi

Staying at GWEN Hotel Ternate is a good choice when you are visiting Central Ternate. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in GWEN Hotel Ternate

Speed up your search by choosing what you need

Price Display

Now you can enjoy more benefits, including the option to pay near your stay date!

Got it

What's around GWEN Hotel Ternate

JL. Sultan M.Djabir Sjah, Ruko Jatiland, Kota Ternate Tengah., Ternate Tengah, Ternate, Maluku Utara, Indonesia, 97721

Discover More Places

Discover More About GWEN Hotel Ternate

Location

Staying at GWEN Hotel Ternate is a good choice when you are visiting Central Ternate.

About GWEN Hotel Ternate

Not only located within easy reach of various places of interests for your adventure, but staying at GWEN Hotel Ternate will also give you a pleasant stay.

GWEN Hotel Ternate is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

For you, travelers who wish to travel comfortably on a budget, GWEN Hotel Ternate is the perfect place to stay that provides decent facilities as well as great services.

From business event to corporate gathering, GWEN Hotel Ternate provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at GWEN Hotel Ternate, a wonderful accommodation for your family holiday.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at GWEN Hotel Ternate.

If you plan to have a long-term stay, staying at GWEN Hotel Ternate is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, GWEN Hotel Ternate is suitable for you who value privacy during your stay.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

GWEN Hotel Ternate is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, GWEN Hotel Ternate is the right place to stay.

All facilities in GWEN Hotel Ternate

Lobby

Exterior

Bedroom

In-room Bathroom

Restaurant

Nearby Facilities

ATM/Banking
Beauty salon
Grocery
Laundry
Shops
Supermarket

General

AC
Family room
Non-smoking room
Smoking area
Smoke-free

In-room Facilities

Cable TV
Desk
Shower
TV

Business Facilities

Conference room
Meeting facilities
PRINTER
Projector

Public Facilities

Elevator
Breakfast restaurant
WiFi in public area

Hotel Services

Front desk
24-hour Receptionist
Laundry service

Accessibilty

Disabled access friendly
Wheelchair accessible

Transportation

Airport transfer

Food and Drinks

Breakfast

Connectivity

Free WiFi

Accommodation Policy & General Information in GWEN Hotel Ternate

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

General Information

Popular Facilities	AC, Restaurant, 24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at GWEN Hotel Ternate	48
Number of floors in GWEN Hotel Ternate	5
Another facilities in GWEN Hotel Ternate	ATM/Banking, Beauty salon, Grocery, Laundry, Shops

Frequently asked question in GWEN Hotel Ternate

What are available facilities at GWEN Hotel Ternate?

There are top facilites at GWEN Hotel Ternate such as AC, Restaurant, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at GWEN Hotel Ternate?

The standard check-in time at GWEN Hotel Ternate is starting from From 14:00 while the latest check-out time is at Before 12:00

Does GWEN Hotel Ternate provide breakfast?

Yes, GWEN Hotel Ternate provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of GWEN Hotel Ternate?

GWEN Hotel Ternate is a 3.5-star hotel.

How many floors does GWEN Hotel Ternate have?

GWEN Hotel Ternate has 5 floors.

See All

More Reviews from Other Guests in GWEN Hotel Ternate

Overall Ratings & Reviews GWEN Hotel Ternate

Traveloka (213)

Other sources (1)

8.7

Very Good

From 213 reviews

Provided by travelers on

Cleanliness

8.7

Room Comfort

8.6

Meal

8.5

Location

8.9

Service and Facilites

8.7

People often mention about GWEN Hotel Ternate

All

Staff Friendliness (14)

Accessibility (13)

Ambiance (13)

Distance to City Center (12)

Surroundings (11)

Wifi (11)

Bedroom (11)

Hotel Area (11)

Check-in/out Time (10)

Room Space (9)

Sort by

Most Recent

Format

With Text

Preferences

All Ratings, Current App Language, See all reviews

Traveler Reviews GWEN Hotel Ternate

Number of reviews per page

Customer reviews

David

Transit

9.7

/10

Reviewed 2 day(s) ago

Overall, this hotel is acceptable. The rooms are smart-equipped, not too cramped, and offer good comfort. The hotel staff are very professional and responsive, able to assist with various needs promptly, which is satisfactory. However, a faint noise from the outdoor air conditioning unit can be heard in the room. Although the volume isn't loud, it might still be somewhat bothersome for guests who are sensitive to noise. In general, the hotel conditions are good, but there is room for improvement in soundproofing.

See original

Find this review helpful?

D***d

10.0

/10

Reviewed 3 day(s) ago

Previously known as Gaia Hotel and now rebranded as Gwen Hotel, this property remains one of the best in its category and continues to uphold a high standard of service. Although officially rated as a three-star hotel, I was pleasantly surprised by the exceptional politeness and professionalism of the staff. The hotel is also conveniently located, providing easy access to nearby places. Notably, the traditional "jajan pasar" served at breakfast was remarkably delicious, especially the cake selection. With the addition of more space in the future to enhance comfort and a sense of luxury, Gwen Hotel has the potential to become even more outstanding. Thank you, Gwen Hotel!

Find this review helpful?

v***a

9.1

/10

Reviewed 2 week(s) ago

The staff is very friendly and the location is very close to the mall.

See original

Find this review helpful?

Anastasia K. P.

Business

10.0

/10

Reviewed 5 week(s) ago

The staff are friendly, the rooms are comfortable and the location is strategic... it's just that it's often full, I plan to stay 4 nights but only get one.

See original

Find this review helpful?

Accommodation's Reply

22 Nov 2025

Dear Valued Guest, Thank you for your review! We are so glad you enjoyed our staff, comfortable rooms and our great location. We apologize for the inconvenience, but our rooms are limited. You can only stay for 1 night out of the 4 packages you choose. High occupancy rates mean rooms fill up quickly, but we will work hard to manage our rooms more efficiently so that all guests can enjoy their stay as planned. We look forward to welcoming you back to Gwen Hotel for an even more fulfilling and satisfying experience. Thank you for choosing us! Sincerely, Gwen Turnet Hotel

See original

Verified Traveler

Staycation

9.4

/10

Reviewed 7 week(s) ago

The staff is friendly and helps customers with their wishes during their stay at the hotel.

See original

1 people find it helpful

Accommodation's Reply

13 Nov 2025

Dear Guest, Thank you for your wonderful review! We are so glad that you enjoyed our friendly and helpful staff during your stay at the Gwen Hotel. We will continue to strive to provide the best service possible to ensure that all our guests have a comfortable and memorable experience. We look forward to welcoming you back to the Gwen Turnet Hotel! Best regards, Gwen Turnet Hotel

See original

Edi J.

Business

10.0

/10

Reviewed 11 week(s) ago

Friendly & comfortable and exciting

See original

2 people find it helpful

Accommodation's Reply

23 Oct 2025

Dear Mr. AD J., Thank you very much for your positive review and rating. We are very pleased to know that you felt comfortable and received excellent service during your stay at Gwen Turnate Hotel. We look forward to welcoming you back again for an even more enjoyable experience on your next visit. Best regards, Gwen Turnate Hotel

See original

Tatag Y. E. S.

Business

10.0

/10

Reviewed 17 week(s) ago

Okay. There's no wardrobe in the room, hopefully it's equipped with one.

See original

Find this review helpful?

Accommodation's Reply

02 Sep 2025

Dear Mr. Tatang Y.E.S., Thank you for taking the time to share your review. We are pleased to hear that you had a good overall stay. We regret any inconveniences related to cleanliness, breakfast options, stair access, and the availability of wardrobes in the room. Your feedback is very valuable and we will immediately follow up with the team to improve the comfort and quality of our facilities. We look forward to welcoming you back and providing you with a more enjoyable stay in the future. Sincerely, Patoni - Hotel Manager

See original

muthia w.

10.0

/10

Reviewed 17 week(s) ago

Very friendly at check-in

See original

Find this review helpful?

Accommodation's Reply

02 Sep 2025

Dear Ms. Muthia W., Dear Guest, Thank you for taking the time to share your review. We are delighted to hear that you found our check-in service very friendly. Your feedback is very valuable and will be kept in mind. We look forward to welcoming you back and providing you with a more enjoyable stay in the future. Sincerely, Patoni - Hotel Manager

See original

A***i

Business

9.1

/10

Reviewed 17 week(s) ago

it's not bad.....the room is clean

See original

1 people find it helpful

Accommodation's Reply

02 Sep 2025

Dear Guest, Thank you for your review. We are delighted to hear that you found our room clean and comfortable. Your feedback means a lot to us, and we will continue to strive to provide a better stay experience for all our guests. We look forward to welcoming you back again soon. Best regards, Patoni - Hotel Manager

See original

A***b

Business

6.6

/10

Reviewed 17 week(s) ago

Room was very small, but clean. Bathroom got a huge clear glass for other guests to look at you while you are taking shower.

Find this review helpful?

Accommodation's Reply

02 Sep 2025

Dear Valued Guest, Thank you for sharing your feedback with us. We are pleased to know that you found the room clean. At the same time, we regret to hear that the room size and bathroom design did not fully meet your expectations. We truly appreciate your comments, as they help us improve our facilities and the comfort of our guests. Your experience is very important to us, and we will review this matter with our team. We hope to have the opportunity to welcome you again and provide a more enjoyable stay in the future. Warm regards, Patoni - Hotel Manager

H***n

Business

8.5

/10

Reviewed 18 week(s) ago

Happy and happy, very happy and happy because it helps a lot.

See original

Find this review helpful?

Accommodation's Reply

02 Sep 2025

Dear Guest, Thank you for your positive review. We are delighted to know that you were satisfied and helped during your stay with us. Guest satisfaction is our top priority, and your feedback motivates our team to continue providing the best service. We look forward to welcoming you back again soon. Best regards, Patoni - Hotel Manager

See original

H***n

Business

8.5

/10

Reviewed 18 week(s) ago

The officers and staff are friendly and pleasant.

See original

Find this review helpful?

Accommodation's Reply

02 Sep 2025

Dear Guest, Thank you for your review. We are delighted to hear that you were satisfied with the hospitality and service of our staff. This positive feedback encourages our team to continue providing the best possible experience for our guests. We look forward to welcoming you back in the future. Sincerely, Patoni - Hotel Manager

See original

R***y

Business

10.0

/10

Reviewed 19 week(s) ago

friendly hotel staff the food is also delicious

See original

1 people find it helpful

Accommodation's Reply

08 Sep 2025

Dear Guest, Thank you for your positive review. We are delighted to learn that the friendliness of our staff and the delicious food at our hotel provided a pleasant experience for you. This feedback motivates our team to continue maintaining the quality of our service and guest comfort. We look forward to welcoming you back to Hotel Gaia Ternate. Sincerely, Hotel Gaia Ternate

See original

d***g

Staycation

8.5

/10

Reviewed 21 week(s) ago

Strategic location. Close to everywhere.

See original

Find this review helpful?

Accommodation's Reply

08 Sep 2025

Dear Guest, Thank you for your review. We are pleased to know that our hotel's strategic location made it easy for you to travel to various places. We look forward to welcoming you back to Hotel Gaia Ternate on your next visit. Best regards, Hotel Gaia Ternate

See original

drg M. M.

Transit

8.8

/10

Reviewed 30 week(s) ago

Location is close to everywhere. Close to the airport, harbor and feels right in front of the biggest mall in Ternate: Fast check in and check out process.

See original

Find this review helpful?

Accommodation's Reply

08 Sep 2025

Dear Guest, Thank you for your positive review. We are pleased to hear that our hotel's strategic location, close to the airport, port, and right in front of Ternate's largest mall, provided you with convenience. We are also pleased to learn that the check-in and check-out process was smooth and fast. We look forward to welcoming you back to Hotel Gaia Ternate on your next visit. Best regards, Hotel Gaia Ternate

See original

Y***u

Leisure

10.0

/10

Reviewed 32 week(s) ago

Not only is there a lot of indoor and outdoor entertainment, the staff at this hotel are very friendly and helpful, the atmosphere is comfortable and clean.

2 people find it helpful

Accommodation's Reply

08 Sep 2025

Dear Valued Guest, Thank you for your wonderful review. We are delighted to know that you enjoyed the indoor and outdoor facilities, as well as the friendly and helpful service from our staff. It is also great to hear that you found the atmosphere comfortable and clean. Your kind words truly motivate us to continue providing the best experience for our guests. We look forward to welcoming you back to Hotel Gaia Ternate on your next visit. Warm regards, Hotel Gaia Ternate

m***a

10.0

/10

Reviewed 41 week(s) ago

Clean and close to mcd mall

See original

Find this review helpful?

Accommodation's Reply

08 Sep 2025

See original

J***a

10.0

/10

Reviewed 43 week(s) ago

hotel staff is very friendly close to malls and culinary

See original

2 people find it helpful

Accommodation's Reply

08 Sep 2025

See original

anthony k. s.

9.7

/10

Reviewed 48 week(s) ago

Very strategic location close to city center, mall and local market

2 people find it helpful

Accommodation's Reply

08 Sep 2025

See original

Rasyid N.

9.4

/10

Reviewed 50 week(s) ago

I stayed for a couple of days with my family and I had an amazing experience with the staff that were very friendly and helpful. The only thing was the fridge and microwave that were not working.

2 people find it helpful

Accommodation's Reply

08 Sep 2025

Dear Valued Guest, Thank you for taking the time to share your feedback. We are delighted to know that you and your family had an amazing experience with us, and we truly appreciate your kind words about our friendly and helpful staff. At the same time, we regret to hear about the issue with the fridge and microwave. Please accept our apologies for this inconvenience. Your feedback is very valuable, and we will address this matter with our team to ensure better facilities for our guests in the future. We look forward to welcoming you and your family back to Hotel Gaia Ternate for an even more enjoyable stay. Warm regards, Hotel Gaia Ternate

Number of reviews per page

Ready to make up your mind?

Book Your Stay Now

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.