Hotel Gerbera

Hotels
Preferred Partner
8.6
/10
Very Good
2,302 reviews

What Guests Say About Their Stay

Staff Friendliness (58)
Accessibility (54)
Family Friendly (49)
Surroundings (44)
Verified Traveler
10.0
/ 10
The hotel staff is friendly and very helpful. Food is affordable; I even asked for help cooking noodles for free. Ice is also free. It's very close to Cimory.
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K***i
9.1
/ 10
The best, the quality of the hotel staff. Come here by motorbike to avoid getting stuck in traffic. The hotel staff from the parking lot to the cleaning staff are friendlyโ€ฆ kindโ€ฆ polite. Keep it up๐Ÿ‘๐Ÿป๐Ÿ‘๐Ÿป๐Ÿ‘๐Ÿป. Welcome drinks are also provided, which taste good๐Ÿ‘๐Ÿป๐Ÿ‘๐Ÿป, great. The superior type pool front room, provided with a table & chairs to relax in front of the pool view room. Will come back here again, want to bring my parents, younger siblings, nephews๐Ÿค—
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T***a
10.0
/ 10
Strategic location, affordable and delicious food, friendly staff, clean and well maintained.
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Dara S.
10.0
/ 10
Actually, since I'm not married yet, this hotel is a comfortable place to staycation because of its atmosphere, maybe if it looks ordinary from the outside, but if you see it inside, you can judge for yourself later. Hehehe. There are also many tourist attractions nearby, so you don't need to be confused about where to go when you're in Puncak. The staff are all friendly, the food is also okay. It's been a long time since I came here again, it turns out that it's getting more crowded and the service is getting better. Keep it up, God willing, if you go to Puncak again, the choice to stay at the Gerbera Hotel will always be number one. ๐Ÿฅฐโœจ๏ธ
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Sarah K. Z.
8.5
/ 10
The location of the hotel is strategic, clean, tidy, hotel services are also friendly, it's really recommended to find a family resting place. ๐Ÿ˜Š
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In the Area
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Jln. Raya Puncak Km 17 Cipayung, Megamendung, Puncak, Jawa Barat, Indonesia, 16770

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Hotel Gerbera is a hotel is located at Megamendung. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Hotel Gerbera

Jln. Raya Puncak Km 17 Cipayung, Megamendung, Puncak, Jawa Barat, Indonesia, 16770
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Lobby Hotel Gerbera
Lobby 2 Hotel Gerbera

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Location


Hotel Gerbera is a hotel is located at Megamendung.

About Hotel Gerbera

Whether you are planning an event or other special occasions, Hotel Gerbera is a great choice for you with a large and well-equipped function room to suit your requirements.

Have fun with various entertaining facilities for you and the whole family at Hotel Gerbera, a wonderful accommodation for your family holiday.

This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Hotel Gerbera is suitable for you who value privacy during your stay.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Gerbera.

Have an enjoyable and relaxing day at the pool, whether youโ€™re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Gerbera exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Hotel Gerbera is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Hotel Gerbera is the right place to stay.

All facilities in Hotel Gerbera

Bar, Cafe and Lounge Hotel Gerbera
Bar, Cafe and Lounge
Swimming Pool Hotel Gerbera
Swimming Pool
Common Space Hotel Gerbera
Common Space
Lobby Hotel Gerbera
Lobby
Bedroom Hotel Gerbera
Bedroom

Public Facilities

  • Parking
  • Coffee shop
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • WiFi in public area

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Laundry
  • Shops
  • Supermarket

Things to Do

  • Children play area
  • Garden
  • Outdoor pool
  • Pool sun loungers

General

  • AC
  • Banquet
  • Swimming pool
  • Smoking area

In-room Facilities

  • Cable TV
  • Desk
  • Shower
  • TV

Hotel Services

  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Newspaper in lobby

Business Facilities

  • Conference room
  • Meeting facilities

Family-friendly Facilities

  • Children pool

Transportation

  • Secure parking

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Hotel Gerbera

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Gerbera
58
Number of floors in Hotel Gerbera
2
Another facilities in Hotel Gerbera
Coffee shop, 24-hour room service, Breakfast restaurant, WiFi in public area, ATM/Banking

Frequently asked question in Hotel Gerbera

What are available facilities at Hotel Gerbera?
There are top facilites at Hotel Gerbera such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Gerbera?
The standard check-in time at Hotel Gerbera is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hotel Gerbera provide breakfast?
Yes, Hotel Gerbera provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Gerbera?
Hotel Gerbera is a 3.0-star hotel.
How many floors does Hotel Gerbera have?
Hotel Gerbera has 2 floors.
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More Reviews from Other Guests in Hotel Gerbera

8.6
Very Good
From 2,302 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.6

Meal

8.1

Location

8.7

Service and Facilites

8.7

People often mention about Hotel Gerbera
All
Staff Friendliness (45)
Accessibility (42)
Family Friendly (42)
Bedroom (39)
Check-in/out Time (37)
Ambiance (37)
Surroundings (36)
Bathroom (35)
Room Space (34)
Hotel Area (34)
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Traveler Reviews Hotel Gerbera

Number of reviews per page
20
40
Customer reviews
tommi z.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 2 week(s) ago
The swimming pool is not clean, the hot water shower doesn't work
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Y***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
there is a swimming pool that children can play in
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1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
It's comfortable, but you should pay attention to the shower, there are several blocked holes, so when you use it for a shower, it hurts a bit when it hits your body, otherwise overall it's comfortable.
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
In short, you must stay here, the location is strategic and close to tourist attractions, clean and the service is very friendly, good job ๐Ÿ‘๐Ÿป๐Ÿฉท
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B***u
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
It is strategically located close to many places to eat & minimarkets and Cimory Dairyland.
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1 people find it helpful
Septanti A.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Comfortable, no noise from vehicle sounds
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Accommodation's Reply
13 Jan 2026
Thank you so much for your lovely review! We are delighted to hear that you had a wonderful experience with us. We hope to welcome you back again for an even more comfortable experience. We look forward to welcoming you back to Hotel Gerbera for your next vacation.
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dini s. a.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
I've stayed here many times, everything is ok, the only downside is that they don't provide tissues in the room so you have to provide your own, but there are some in the bathroom... and yesterday I stayed on New Year's, maybe the guy forgot to put a bathroom mat so you have to ask for it ๐Ÿ™‚ The breakfast is standard fried rice + chicken + egg hehee, no cakes like before... I often choose this hotel because there are lots of snacks around so it's impossible to be hungry at night hehe
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1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The hotel staff is friendly and very helpful. Food is affordable; I even asked for help cooking noodles for free. Ice is also free. It's very close to Cimory.
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5 people find it helpful
Accommodation's Reply
13 Jan 2026
Thank you so much for your lovely review! We are delighted to hear that you had a wonderful experience with us. We hope to welcome you back again for an even more comfortable experience. We look forward to welcoming you back to Hotel Gerbera for your next vacation.
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Agustin d. t.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
Everything was so nice in here.
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Accommodation's Reply
13 Jan 2026
Thank you so much for your lovely review! We are delighted to hear that you had a wonderful experience with us. We hope to welcome you back again for an even more comfortable experience. We look forward to welcoming you back to Hotel Gerbera for your next vacation.
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Achmad M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Great food, friendly staff. Close to Puncak highway, lots of snacks.
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Accommodation's Reply
13 Jan 2026
Thank you so much for your lovely review! We are delighted to hear that you had a wonderful experience with us. We hope to welcome you back again for an even more comfortable experience. We look forward to welcoming you back to Hotel Gerbera for your next vacation.
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feriabdul B.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
I've stayed here twice in the family room. Overall, I like it, but the bathroom water doesn't drain quickly. Please fix this.
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1 people find it helpful
Accommodation's Reply
13 Jan 2026
Thank you so much for your lovely review! We are delighted to hear that you had a positive experience with us. We apologize for any shortcomings and assure you that our team is working to improve and rectify them. We hope to welcome you back again for an even more comfortable experience. We look forward to welcoming you back to Hotel Gerbera on your next vacation.
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D***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The hotel is very clean & tidy rooms (the cleaning staff are friendly and the rooms are always clean: mattresses, sheets, blankets, pillowcases, toilet cleanliness are all ok, everything is ok, cleanliness is champion) all hotel staff are also friendly. The hotel is nice according to the picture on traveloka. Happy to be able to stay at the garbera hotel for 4 days 3 nights. The food is also delicious and the price is not too expensive. Thank you to all employees & staff of the garbera hotel ๐Ÿ™‚
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Accommodation's Reply
13 Jan 2026
Thank you so much for your lovely review! We are delighted to hear that you had a wonderful experience with us. We hope to welcome you back again for an even more comfortable experience. We look forward to welcoming you back to Hotel Gerbera for your next vacation.
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Dinda D. P.
icon-origin-TRAVELOKA
7.0
/10
Reviewed 6 week(s) ago
The hotel room and bathroom were quite good, the room wasn't scary, but the view from my room wasn't very nice, but the small road leading to the hotel was a bit damaged to the point where my car tire burst because it got stuck, for hotels, pay more attention to the roads in and out of the hotel.
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Accommodation's Reply
13 Jan 2026
Thank you so much for your lovely compliments! We are delighted to hear that you had a wonderful experience at our hotel. We apologize for any shortcomings and assure you that our team is working to resolve them. We look forward to welcoming you back again for an even more comfortable experience. We look forward to welcoming you back to Hotel Gerbera for your next stay.
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n***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.0
/10
Reviewed 7 week(s) ago
The location is strategically close to Cimory Dairyland, in front of the hotel there is a minimarket (very convenient if you want to buy something), many food sellers too, good road access. However, the hotel room lights are a bit dark (not bright enough) so it feels dark, there is no doormat, and the electric kettle is dusty. Breakfast is delicious especially the fried rice is really delicious. The staff are very friendly.
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Accommodation's Reply
13 Jan 2026
Thank you so much for your lovely review! We are delighted to hear that you had a positive experience with us. We apologize for any shortcomings and assure you that our team will work to improve. We look forward to welcoming you back again for an even more comfortable experience. We look forward to welcoming you back to Hotel Gerbera for your next vacation.
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M***i
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
This was my first time staying here. I think the service was okay, the staff was friendly, the standard room was just enough for my husband and I, not too big and not too small, the room was clean, and the bathroom was clean. My suggestion for the AC is that it needs maintenance because it turns off every 20 minutes. I've changed the timer and it still turns off and isn't cold enough. They could also replace the hot water thermos with an electric one so that when I need to make hot water, I don't have to go outside. If I have time for another vacation, the Gerbera Hotel will probably be one of my choices ๐Ÿ˜Š
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2 people find it helpful
Accommodation's Reply
13 Jan 2026
Thank you so much for your lovely review! We are delighted to hear that you had a positive experience with us. We apologize for any shortcomings and assure you that our team is working to improve and rectify them. We hope to welcome you back again for an even more comfortable experience. We look forward to welcoming you back to Hotel Gerbera on your next vacation.
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Yves
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Thank you, I will definitely come back again
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1 people find it helpful
Accommodation's Reply
13 Jan 2026
Thank you so much for your lovely review! We are delighted to hear that you had a wonderful experience with us. We hope to welcome you back again for an even more comfortable experience. We look forward to welcoming you back to Hotel Gerbera for your next vacation.
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Drie R. H.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.4
/10
Reviewed 8 week(s) ago
Just a suggestion for the hotel: upon check-in, it's best not to retain guests' original ID cards. A photocopy of the original is sufficient; it doesn't need to be retained as a deposit. The deposit is requested in cash, not the original ID. That's all there is to it. Thank you.
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2 people find it helpful
Accommodation's Reply
13 Jan 2026
Thank you very much. We are very pleased that you had a good experience with us. We apologize for any shortcomings and assure you that our team has made improvements. We hope to welcome you again with an even more comfortable experience. We look forward to welcoming you back to Hotel Gerbera for your next vacation.
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n***e
icon-origin-TRAVELOKA
9.1
/10
Reviewed 8 week(s) ago
The food is good but it takes a while if we order. We got a room in front of the pool. The kids are happy because they can play in the pool.
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1 people find it helpful
Accommodation's Reply
13 Jan 2026
Thank you so much for your lovely compliments! We are delighted to hear that you had a wonderful experience at our hotel. We apologize for any shortcomings and assure you that our team is working to resolve them. We look forward to welcoming you back again for an even more comfortable experience. We look forward to welcoming you back to Hotel Gerbera for your next stay.
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M***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 8 week(s) ago
For a standard room, it's fine. The only problem is that the toilet is difficult to flush, having to flush it several times, and it takes time for the dirt to disappear.
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Accommodation's Reply
13 Jan 2026
Thank you so much for your lovely review! We are delighted to hear that you had a positive experience with us. We apologize for any shortcomings and assure you that our team is working to improve and rectify them. We hope to welcome you back again for an even more comfortable experience. We look forward to welcoming you back to Hotel Gerbera on your next vacation.
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Sekar A. K.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Try the rib soup, it's really delicious๐Ÿ‘Œ๐Ÿป
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1 people find it helpful
Accommodation's Reply
13 Jan 2026
Thank you so much for your lovely compliments! We are delighted to hear that you had a wonderful experience at our hotel. We apologize for any shortcomings and assure you that our team is working to resolve them. We look forward to welcoming you back again for an even more comfortable experience. We look forward to welcoming you back to Hotel Gerbera for your next stay.
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Number of reviews per page
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Bedroom 4 Hotel Gerbera

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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8.6
Very Good
From 2,302 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.6

Meal

8.1

Location

8.7

Service and Facilites

8.7

People often mention about Hotel Gerbera
All
Staff Friendliness (45)
Accessibility (42)
Family Friendly (42)
Bedroom (39)
Check-in/out Time (37)
Ambiance (37)
Surroundings (36)
Bathroom (35)
Room Space (34)
Hotel Area (34)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Hotel Gerbera

Number of reviews per page
20
40
Customer reviews
tommi z.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 2 week(s) ago
The swimming pool is not clean, the hot water shower doesn't work
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Y***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
there is a swimming pool that children can play in
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1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
It's comfortable, but you should pay attention to the shower, there are several blocked holes, so when you use it for a shower, it hurts a bit when it hits your body, otherwise overall it's comfortable.
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
In short, you must stay here, the location is strategic and close to tourist attractions, clean and the service is very friendly, good job ๐Ÿ‘๐Ÿป๐Ÿฉท
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B***u
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
It is strategically located close to many places to eat & minimarkets and Cimory Dairyland.
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1 people find it helpful
Septanti A.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Comfortable, no noise from vehicle sounds
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Accommodation's Reply
13 Jan 2026
Thank you so much for your lovely review! We are delighted to hear that you had a wonderful experience with us. We hope to welcome you back again for an even more comfortable experience. We look forward to welcoming you back to Hotel Gerbera for your next vacation.
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dini s. a.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
I've stayed here many times, everything is ok, the only downside is that they don't provide tissues in the room so you have to provide your own, but there are some in the bathroom... and yesterday I stayed on New Year's, maybe the guy forgot to put a bathroom mat so you have to ask for it ๐Ÿ™‚ The breakfast is standard fried rice + chicken + egg hehee, no cakes like before... I often choose this hotel because there are lots of snacks around so it's impossible to be hungry at night hehe
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1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The hotel staff is friendly and very helpful. Food is affordable; I even asked for help cooking noodles for free. Ice is also free. It's very close to Cimory.
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5 people find it helpful
Accommodation's Reply
13 Jan 2026
Thank you so much for your lovely review! We are delighted to hear that you had a wonderful experience with us. We hope to welcome you back again for an even more comfortable experience. We look forward to welcoming you back to Hotel Gerbera for your next vacation.
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Agustin d. t.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
Everything was so nice in here.
Find this review helpful?
Accommodation's Reply
13 Jan 2026
Thank you so much for your lovely review! We are delighted to hear that you had a wonderful experience with us. We hope to welcome you back again for an even more comfortable experience. We look forward to welcoming you back to Hotel Gerbera for your next vacation.
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Achmad M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Great food, friendly staff. Close to Puncak highway, lots of snacks.
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Accommodation's Reply
13 Jan 2026
Thank you so much for your lovely review! We are delighted to hear that you had a wonderful experience with us. We hope to welcome you back again for an even more comfortable experience. We look forward to welcoming you back to Hotel Gerbera for your next vacation.
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feriabdul B.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
I've stayed here twice in the family room. Overall, I like it, but the bathroom water doesn't drain quickly. Please fix this.
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1 people find it helpful
Accommodation's Reply
13 Jan 2026
Thank you so much for your lovely review! We are delighted to hear that you had a positive experience with us. We apologize for any shortcomings and assure you that our team is working to improve and rectify them. We hope to welcome you back again for an even more comfortable experience. We look forward to welcoming you back to Hotel Gerbera on your next vacation.
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D***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The hotel is very clean & tidy rooms (the cleaning staff are friendly and the rooms are always clean: mattresses, sheets, blankets, pillowcases, toilet cleanliness are all ok, everything is ok, cleanliness is champion) all hotel staff are also friendly. The hotel is nice according to the picture on traveloka. Happy to be able to stay at the garbera hotel for 4 days 3 nights. The food is also delicious and the price is not too expensive. Thank you to all employees & staff of the garbera hotel ๐Ÿ™‚
Read More
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Accommodation's Reply
13 Jan 2026
Thank you so much for your lovely review! We are delighted to hear that you had a wonderful experience with us. We hope to welcome you back again for an even more comfortable experience. We look forward to welcoming you back to Hotel Gerbera for your next vacation.
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Dinda D. P.
icon-origin-TRAVELOKA
7.0
/10
Reviewed 6 week(s) ago
The hotel room and bathroom were quite good, the room wasn't scary, but the view from my room wasn't very nice, but the small road leading to the hotel was a bit damaged to the point where my car tire burst because it got stuck, for hotels, pay more attention to the roads in and out of the hotel.
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Find this review helpful?
Accommodation's Reply
13 Jan 2026
Thank you so much for your lovely compliments! We are delighted to hear that you had a wonderful experience at our hotel. We apologize for any shortcomings and assure you that our team is working to resolve them. We look forward to welcoming you back again for an even more comfortable experience. We look forward to welcoming you back to Hotel Gerbera for your next stay.
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n***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.0
/10
Reviewed 7 week(s) ago
The location is strategically close to Cimory Dairyland, in front of the hotel there is a minimarket (very convenient if you want to buy something), many food sellers too, good road access. However, the hotel room lights are a bit dark (not bright enough) so it feels dark, there is no doormat, and the electric kettle is dusty. Breakfast is delicious especially the fried rice is really delicious. The staff are very friendly.
Read More
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Find this review helpful?
Accommodation's Reply
13 Jan 2026
Thank you so much for your lovely review! We are delighted to hear that you had a positive experience with us. We apologize for any shortcomings and assure you that our team will work to improve. We look forward to welcoming you back again for an even more comfortable experience. We look forward to welcoming you back to Hotel Gerbera for your next vacation.
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M***i
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
This was my first time staying here. I think the service was okay, the staff was friendly, the standard room was just enough for my husband and I, not too big and not too small, the room was clean, and the bathroom was clean. My suggestion for the AC is that it needs maintenance because it turns off every 20 minutes. I've changed the timer and it still turns off and isn't cold enough. They could also replace the hot water thermos with an electric one so that when I need to make hot water, I don't have to go outside. If I have time for another vacation, the Gerbera Hotel will probably be one of my choices ๐Ÿ˜Š
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2 people find it helpful
Accommodation's Reply
13 Jan 2026
Thank you so much for your lovely review! We are delighted to hear that you had a positive experience with us. We apologize for any shortcomings and assure you that our team is working to improve and rectify them. We hope to welcome you back again for an even more comfortable experience. We look forward to welcoming you back to Hotel Gerbera on your next vacation.
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Yves
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Thank you, I will definitely come back again
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1 people find it helpful
Accommodation's Reply
13 Jan 2026
Thank you so much for your lovely review! We are delighted to hear that you had a wonderful experience with us. We hope to welcome you back again for an even more comfortable experience. We look forward to welcoming you back to Hotel Gerbera for your next vacation.
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Drie R. H.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.4
/10
Reviewed 8 week(s) ago
Just a suggestion for the hotel: upon check-in, it's best not to retain guests' original ID cards. A photocopy of the original is sufficient; it doesn't need to be retained as a deposit. The deposit is requested in cash, not the original ID. That's all there is to it. Thank you.
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2 people find it helpful
Accommodation's Reply
13 Jan 2026
Thank you very much. We are very pleased that you had a good experience with us. We apologize for any shortcomings and assure you that our team has made improvements. We hope to welcome you again with an even more comfortable experience. We look forward to welcoming you back to Hotel Gerbera for your next vacation.
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n***e
icon-origin-TRAVELOKA
9.1
/10
Reviewed 8 week(s) ago
The food is good but it takes a while if we order. We got a room in front of the pool. The kids are happy because they can play in the pool.
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1 people find it helpful
Accommodation's Reply
13 Jan 2026
Thank you so much for your lovely compliments! We are delighted to hear that you had a wonderful experience at our hotel. We apologize for any shortcomings and assure you that our team is working to resolve them. We look forward to welcoming you back again for an even more comfortable experience. We look forward to welcoming you back to Hotel Gerbera for your next stay.
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M***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 8 week(s) ago
For a standard room, it's fine. The only problem is that the toilet is difficult to flush, having to flush it several times, and it takes time for the dirt to disappear.
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Accommodation's Reply
13 Jan 2026
Thank you so much for your lovely review! We are delighted to hear that you had a positive experience with us. We apologize for any shortcomings and assure you that our team is working to improve and rectify them. We hope to welcome you back again for an even more comfortable experience. We look forward to welcoming you back to Hotel Gerbera on your next vacation.
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Sekar A. K.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Try the rib soup, it's really delicious๐Ÿ‘Œ๐Ÿป
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1 people find it helpful
Accommodation's Reply
13 Jan 2026
Thank you so much for your lovely compliments! We are delighted to hear that you had a wonderful experience at our hotel. We apologize for any shortcomings and assure you that our team is working to resolve them. We look forward to welcoming you back again for an even more comfortable experience. We look forward to welcoming you back to Hotel Gerbera for your next stay.
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