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Hotel Santika Gresik
Hotels
Preferred Partner Plus
8.6
/10
Very Good
1,673 reviews
What Guests Say About Their Stay
Intan C. G.
9.7
/ 10
Thank you, Mas Hamam, the cleaning service officer is very friendly, he helped replace the wet towels in our room. The food is all delicious. The swimming pool is also clean.
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I***a
10.0
/ 10
Very strategic hotel, access to mall and near toll gate. The room is clean, the staff is also friendly. The breakfast is delicious with a varied menu. Next time I will stay here again.
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agata e. w.
10.0
/ 10
Very satisfied. The room price is in accordance with the service plus we were spoiled with room service and very delicious and interesting food. The employees are good with commendable manners
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Moh A. W.
9.7
/ 10
Sangat menyenangkan menginap di sini, lokasi sangat strategis, turun ke bawah langsung masuk mal. Menu sarapan enak dan bervariasi. Staf hotel ramah dan sangat membantu.
Mochamad Eko Prasetyo
8.5
/ 10
breakfast is delicious with traditional menu, service of receptionist in lobby and resto is very satisfy
In the Area
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Jl. DR Wahidin Sudirohusodo No. 788, Kebomas, Gresik, Jawa Timur, Indonesia, 61124
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
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Available Room Types in Hotel Santika Gresik
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Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
What's around Hotel Santika Gresik
Jl. DR Wahidin Sudirohusodo No. 788, Kebomas, Gresik, Jawa Timur, Indonesia, 61124
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Discover More About Hotel Santika Gresik
Location
Staying at Hotel Santika Gresik is a good choice when you are visiting Kebomas.
About Hotel Santika Gresik
From business event to corporate gathering, Hotel Santika Gresik provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Hotel Santika Gresik, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Hotel Santika Gresik is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Santika Gresik.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hotel Santika Gresik exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Hotel Santika Gresik is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Hotel Santika Gresik is the right place to stay.
All facilities in Hotel Santika Gresik
Swimming Pool
Functional Hall
Lobby
Exterior
Bedroom
Public Facilities
- Parking
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Room service
- Safety deposit box
- WiFi in public area
Hotel Services
- Bellhop
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
In-room Facilities
- Cable TV
- Desk
- In-room safe
- Shower
- TV
Transportation
- Airport transfer
- Car rental
- Secure parking
General
- AC
- Connecting rooms
- Smoking area
Food and Drinks
- Buffet breakfast
Things to Do
- Outdoor pool
Connectivity
- Free WiFi
Business Facilities
- Meeting facilities
Nearby Facilities
- Supermarket
Accommodation Policy & General Information in Hotel Santika Gresik
Important Note
Minimum Age for Check-in Policy
Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Accommodation charges IDR 160,000/guest for extra breakfast.
Breakfast at the accommodation will be provided from 06:00 - 09:30.
Pets are not allowed in the accommodation.
Complimentary breakfast is provided for children aged 8 years and below when accompanied by a paying adult. Children above 8 years old will be charged at the regular adult breakfast rate.
General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hotel Santika Gresik | 120 |
Number of floors in Hotel Santika Gresik | 11 |
Another facilities in Hotel Santika Gresik | 24-hour room service, Breakfast restaurant, Room service, Safety deposit box, WiFi in public area |
Frequently asked question in Hotel Santika Gresik
What are available facilities at Hotel Santika Gresik?
There are top facilites at Hotel Santika Gresik such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Santika Gresik?
The standard check-in time at Hotel Santika Gresik is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hotel Santika Gresik provide breakfast?
Yes, Hotel Santika Gresik provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Santika Gresik?
Hotel Santika Gresik is a 3.0-star hotel.
How many floors does Hotel Santika Gresik have?
Hotel Santika Gresik has 11 floors.
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More Reviews from Other Guests in Hotel Santika Gresik
Overall Ratings & Reviews Hotel Santika Gresik
Traveloka (1,667)
Other sources (6)
8.6
Very Good
From 1,667 reviews
Provided by travelers on
Cleanliness
8.9
Room Comfort
8.8
Meal
8.6
Location
8.9
Service and Facilites
8.8
People often mention about Hotel Santika Gresik
All
Staff Friendliness (36)
Bedroom (35)
Variety (33)
Bathroom (31)
Ambiance (30)
Room Space (30)
Hotel Area (30)
Family Friendly (29)
Taste (29)
Accessibility (28)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Hotel Santika Gresik
Number of reviews per page
20
40
Customer reviews
h***y
Staycation
10.0
/10
Reviewed 2 week(s) ago
Recommended, good one with mall
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Sentot K.
Leisure
8.5
/10
Reviewed 6 week(s) ago
The hotel is comfortable to stay in, close to everywhere, the staff is very helpful.
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Accommodation's Reply
05 Nov 2025
Dear Mr. Saint, Hotel Santika Gresik, Thank you for choosing us and sharing your valuable feedback. We are delighted to hear that you enjoyed your stay. If you have any suggestions, please do not hesitate to let us know. All our staff will do their best to make your next stay even more comfortable and pleasant. Thank you once again for choosing us and we look forward to welcoming you back soon. Best regards, Gerald Romley, General Manager
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Tn
Tantiana n.
10.0
/10
Reviewed 7 week(s) ago
Everything is in accordance with hotel service standards.
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Accommodation's Reply
05 Nov 2025
Dear Ms. Tantiyana N, Sincerely yours, Hotel Santika Gresik Thank you for choosing us as your venue for your seminar and for taking the time to share your feedback with us about your stay. We are delighted to hear that you enjoyed your stay at our hotel. If there is anything we can do to make your next stay even more pleasant and comfortable, please do not hesitate to let us know. We will be happy to serve you. Thank you again and we hope to welcome you back soon. Best regards, Jalani Romli, General Manager
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A***a
Business
10.0
/10
Reviewed 7 week(s) ago
The staff at Hotel Mas Humam are very friendly, kind, and professional in housekeeping work.
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Accommodation's Reply
05 Oct 2025
Dear Mr. Aditya, Warm greetings from Hotel Santika Gresik. Thank you for choosing us as your choice for your stay and for taking the time to share your review of your stay with us. We are delighted to know that you enjoyed your stay at our property. If there is anything we can do to make your next visit more enjoyable and comfortable, please let us know. We are delighted to serve you. Thank you again, and we look forward to welcoming you back soon. Best regards, Jaelani Romli, General Manager
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S***t
Leisure
8.5
/10
Reviewed 8 week(s) ago
The room is comfortable, the staff is nice and friendly... It's very pleasant 👍
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Accommodation's Reply
05 Oct 2025
Dear S*t, Warm greetings from Hotel Santika Gresik. Thank you for choosing us as your choice for your stay and for taking the time to share your review of your stay with us. We are delighted to know that you enjoyed your stay at our property. If there is anything we can do to make your next visit more enjoyable and comfortable, please let us know. We are delighted to serve you. Thank you again, and we look forward to welcoming you back soon. Best regards, Jaelani Romli, General Manager.
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A***l
10.0
/10
Reviewed 8 week(s) ago
Nice and clean.. The variety of food has been increased again.
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Accommodation's Reply
05 Oct 2025
Dear A*l. Warm greetings from Hotel Santika Gresik. Thank you for choosing us as your choice for your stay and for taking the time to share your review of your stay with us. We are delighted to know that you enjoyed your stay at our property. If there is anything we can do to make your next visit more enjoyable and comfortable, please let us know. We are delighted to serve you. Thank you again and we look forward to welcoming you back soon. Best regards, Jaelani Romli. General Manager.
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Muhamad
Staycation
10.0
/10
Reviewed 9 week(s) ago
The swimming pool is suitable for children. Friendly service.
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Accommodation's Reply
24 Sep 2025
Dear Mr. Muhammad S. B, Warm greetings from Hotel Santika Gresik. Thank you for choosing us as your choice for your stay and for taking the time to share your review of your stay with us. We are delighted to know that you enjoyed your stay at our property. If there is anything we can do to make your next visit more enjoyable and comfortable, please let us know. We are happy to serve you. Thank you again, and we look forward to welcoming you back soon. Best regards, Jaelani Romli, General Manager
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H***n
Leisure
10.0
/10
Reviewed 10 week(s) ago
The staff is very friendly and helpful.
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Accommodation's Reply
05 Oct 2025
Dear Mr. Himawan, Warm greetings from Hotel Santika Gresik. Thank you for choosing us as your choice for your stay and for taking the time to share your review of your stay with us. We are delighted to know that you enjoyed your stay at our property. If there is anything we can do to make your next visit more enjoyable and comfortable, please let us know. We were happy to serve you. Thank you again, and we look forward to welcoming you back soon. Best regards, Jaelani Romli, General Manager.
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S***t
Staycation
9.7
/10
Reviewed 11 week(s) ago
Maintain the quality of the hotel's service. The only downside is that the twin beds are combined into one.
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Accommodation's Reply
05 Oct 2025
Dear S*t. Warm greetings from Hotel Santika Gresik. Thank you for choosing us as your choice for your stay and for taking the time to share your review of your stay with us. We are delighted to know that you enjoyed your stay at our property. If there is anything we can do to make your next visit more enjoyable and comfortable, please let us know. We are happy to serve you. Thank you again, and we look forward to welcoming you back soon. Best regards, Jaelani Romli, General Manager.
See original
i***a
Staycation
10.0
/10
Reviewed 11 week(s) ago
Excellent.. If you're bored, just come here, it's really close to home 😁
See original
+5
1 people find it helpful
Accommodation's Reply
05 Oct 2025
Dear Ms. I*a, Warm greetings from Hotel Santika Gresik. Thank you for choosing us as your choice for your seminar and for taking the time to share your review during your stay with us. We are delighted to know that you enjoyed your stay at our property. If there is anything we can do to make your next visit more enjoyable and comfortable, please let us know. We are happy to serve you. Thank you again and we look forward to welcoming you back soon. Best regards, Jaelani Romli. General Manager.
See original
D***a
Leisure
10.0
/10
Reviewed 11 week(s) ago
So cozy stay in here, near with Transmart and easy access to anywhere
Find this review helpful?
Accommodation's Reply
24 Sep 2025
Dear Mr Duta Setyawan,
Warmest Greetings From Hotel Santika Gresik
Thank you for taking the time to share your review during your stay with us. We are delighted to learn that you had enjoyed your stay at our property. If there’s anything we can help to make your next visit more pleasant and comfortable, please kindly let us know. It is our pleasure to serve you.
Once again thank you and we look forward to welcoming you back in the near future.
Warm regards,
Jaelani Romli
General manager
S***i
Staycation
10.0
/10
Reviewed 17 week(s) ago
friendly service and clean room
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1 people find it helpful
Accommodation's Reply
04 Aug 2025
Dear Mr. Sonni, Warm greetings from Hotel Santika Gresik. Thank you for choosing us as your choice for your stay and for taking the time to share your review of your stay with us. We are delighted to know that you enjoyed your stay at our property. If there is anything we can do to make your next visit more enjoyable and comfortable, please let us know. We are delighted to serve you. Thank you again, and we look forward to welcoming you back soon. Best regards, Jaelani Romli, General Manager
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WW
Woto W.
6.5
/10
Reviewed 17 week(s) ago
Ordered smoking, received non-smoking.
Friendly female staff
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Accommodation's Reply
04 Aug 2025
Dear Mr. Woto W, Warm greetings from Hotel Santika Gresik. Thank you for choosing us as your choice for your stay and for taking the time to share your review of your stay with us. We are delighted to know that you enjoyed your stay at our property. We apologize for the inconvenience, and we will ensure that our mistake will not happen again. If there is anything we can do to make your next visit more enjoyable and comfortable, please let us know. We are happy to serve you. Thank you again, and we look forward to welcoming you back soon. Best regards, Jaelani Romli, General Manager
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T***i
Leisure
10.0
/10
Reviewed 17 week(s) ago
The hotel staff was friendly upon check-in. The staff were responsive and always helpful. The service was very good.
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1 people find it helpful
Accommodation's Reply
04 Aug 2025
Dear Ms. Triyanti Meytaputri, Warm greetings from Hotel Santika Gresik. Thank you for choosing us as your choice for your seminar and for taking the time to share your review of your stay with us. We are delighted to know that you enjoyed your stay at our property. If there is anything we can do to make your next visit more enjoyable and comfortable, please let us know. We were happy to serve you. Thank you again, and we look forward to welcoming you back soon. Best regards, Jaelani Romli, General Manager
See original
WW
Woto W.
10.0
/10
Reviewed 17 week(s) ago
Kids love staying at Santika Gersik
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Accommodation's Reply
04 Aug 2025
Dear Mr. Woto W, Warm greetings from Hotel Santika Gresik. Thank you for choosing us as your choice for your stay and for taking the time to share your review of your stay with us. We are delighted to know that you enjoyed your stay at our property. If there is anything we can do to make your next visit more enjoyable and comfortable, please let us know. We are happy to serve you. Thank you again, and we look forward to welcoming you back soon. Best regards, Jaelani Romli, General Manager
See original
M***h
Staycation
10.0
/10
Reviewed 21 week(s) ago
The hotel staff is very friendly and helps with everything the visitors need.
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Accommodation's Reply
04 Aug 2025
Dear Mr. M*H. Warmest greetings from Hotel Santika Gresik. Thank you for choosing us as your choice for your stay and for taking the time to share your review of your stay with us. We are delighted to know that you enjoyed your stay at our property. If there is anything we can do to make your next visit more enjoyable and comfortable, please let us know. We are happy to serve you. Thank you again and we look forward to welcoming you back soon. Best regards, Jaelani Romli. General Manager
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he
hetty e. s.
Staycation
10.0
/10
Reviewed 27 week(s) ago
Everything is fine and fun.
See original
1 people find it helpful
Accommodation's Reply
07 Jun 2025
Dear Mrs. Hetty e. S, Warm greetings from Hotel Santika Gresik. Thank you for choosing us as your choice to attend the seminar and taking the time to share your review during your stay with us. We are pleased to know that you enjoyed your stay at our property. If there is anything we can do to make your next visit more enjoyable and comfortable, please let us know. We are happy to serve you. Thank you again and we look forward to welcoming you back in the near future. Warm regards, Jaelani Romli. General Manager.
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C***a
Leisure
8.5
/10
Reviewed 28 week(s) ago
I stayed there with my family in two rooms with a connecting door. It was very nice. The room service guys were very polite. The breakfast was nice too.
Find this review helpful?
Accommodation's Reply
07 Jun 2025
Dear Mr. Costa Wienand Aloysius,
Warmest Greetings From Hotel Santika Gresik
Thank you for taking the time to share your review during your stay with us. We are delighted to learn that you had enjoyed your stay at our property. If there’s anything we can help to make your next visit more pleasant and comfortable, please kindly let us know. It is our pleasure to serve you.
Once again thank you and we look forward to welcoming you back in the near future.
Warm regards,
Jaelani Romli
General manager
y***a
10.0
/10
Reviewed 28 week(s) ago
very comfortable and very good.satisfied
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Accommodation's Reply
07 Jun 2025
Dear Mr. Yogga Adi Pratama, Warm greetings from Hotel Santika Gresik. Thank you for choosing us as your choice during your stay and taking the time to share your review during your stay with us. We are glad to know that you enjoyed your stay at our property. If there is anything we can do to make your next visit more enjoyable and comfortable, please let us know. We are happy to serve you. Thank you again and we look forward to welcoming you back soon. Warm regards, Jaelani Romli. General Manager
See original
M***h
10.0
/10
Reviewed 30 week(s) ago
it was a pleasure to stay overnight at this hotel
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Accommodation's Reply
03 May 2025
Dear Mr. M*H, Warm greetings from Hotel Santika Gresik. Thank you for choosing us as your choice during your stay and taking the time to share your review during your stay with us. We are glad to know that you enjoyed your stay at our property. If there is anything we can do to make your next visit more enjoyable and comfortable, please let us know. We are happy to serve you. Thank you again and we look forward to welcoming you back soon. Warm regards, Jaelani Romli. General Manager.
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Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Hotel Santika Gresik
Traveloka (1,667)
Other sources (6)
8.6
Very Good
From 1,667 reviews
Provided by travelers on
Cleanliness
8.9
Room Comfort
8.8
Meal
8.6
Location
8.9
Service and Facilites
8.8
People often mention about Hotel Santika Gresik
All
Staff Friendliness (36)
Bedroom (35)
Variety (33)
Bathroom (31)
Ambiance (30)
Room Space (30)
Hotel Area (30)
Family Friendly (29)
Taste (29)
Accessibility (28)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Hotel Santika Gresik
Number of reviews per page
20
40
Customer reviews
h***y
Staycation
10.0
/10
Reviewed 2 week(s) ago
Recommended, good one with mall
See original
Find this review helpful?
Sentot K.
Leisure
8.5
/10
Reviewed 6 week(s) ago
The hotel is comfortable to stay in, close to everywhere, the staff is very helpful.
See original
Find this review helpful?
Accommodation's Reply
05 Nov 2025
Dear Mr. Saint, Hotel Santika Gresik, Thank you for choosing us and sharing your valuable feedback. We are delighted to hear that you enjoyed your stay. If you have any suggestions, please do not hesitate to let us know. All our staff will do their best to make your next stay even more comfortable and pleasant. Thank you once again for choosing us and we look forward to welcoming you back soon. Best regards, Gerald Romley, General Manager
See original
Tn
Tantiana n.
10.0
/10
Reviewed 7 week(s) ago
Everything is in accordance with hotel service standards.
See original
Find this review helpful?
Accommodation's Reply
05 Nov 2025
Dear Ms. Tantiyana N, Sincerely yours, Hotel Santika Gresik Thank you for choosing us as your venue for your seminar and for taking the time to share your feedback with us about your stay. We are delighted to hear that you enjoyed your stay at our hotel. If there is anything we can do to make your next stay even more pleasant and comfortable, please do not hesitate to let us know. We will be happy to serve you. Thank you again and we hope to welcome you back soon. Best regards, Jalani Romli, General Manager
See original
A***a
Business
10.0
/10
Reviewed 7 week(s) ago
The staff at Hotel Mas Humam are very friendly, kind, and professional in housekeeping work.
See original
Find this review helpful?
Accommodation's Reply
05 Oct 2025
Dear Mr. Aditya, Warm greetings from Hotel Santika Gresik. Thank you for choosing us as your choice for your stay and for taking the time to share your review of your stay with us. We are delighted to know that you enjoyed your stay at our property. If there is anything we can do to make your next visit more enjoyable and comfortable, please let us know. We are delighted to serve you. Thank you again, and we look forward to welcoming you back soon. Best regards, Jaelani Romli, General Manager
See original
S***t
Leisure
8.5
/10
Reviewed 8 week(s) ago
The room is comfortable, the staff is nice and friendly... It's very pleasant 👍
See original
Find this review helpful?
Accommodation's Reply
05 Oct 2025
Dear S*t, Warm greetings from Hotel Santika Gresik. Thank you for choosing us as your choice for your stay and for taking the time to share your review of your stay with us. We are delighted to know that you enjoyed your stay at our property. If there is anything we can do to make your next visit more enjoyable and comfortable, please let us know. We are delighted to serve you. Thank you again, and we look forward to welcoming you back soon. Best regards, Jaelani Romli, General Manager.
See original
A***l
10.0
/10
Reviewed 8 week(s) ago
Nice and clean.. The variety of food has been increased again.
See original
Find this review helpful?
Accommodation's Reply
05 Oct 2025
Dear A*l. Warm greetings from Hotel Santika Gresik. Thank you for choosing us as your choice for your stay and for taking the time to share your review of your stay with us. We are delighted to know that you enjoyed your stay at our property. If there is anything we can do to make your next visit more enjoyable and comfortable, please let us know. We are delighted to serve you. Thank you again and we look forward to welcoming you back soon. Best regards, Jaelani Romli. General Manager.
See original
Muhamad
Staycation
10.0
/10
Reviewed 9 week(s) ago
The swimming pool is suitable for children. Friendly service.
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Accommodation's Reply
24 Sep 2025
Dear Mr. Muhammad S. B, Warm greetings from Hotel Santika Gresik. Thank you for choosing us as your choice for your stay and for taking the time to share your review of your stay with us. We are delighted to know that you enjoyed your stay at our property. If there is anything we can do to make your next visit more enjoyable and comfortable, please let us know. We are happy to serve you. Thank you again, and we look forward to welcoming you back soon. Best regards, Jaelani Romli, General Manager
See original
H***n
Leisure
10.0
/10
Reviewed 10 week(s) ago
The staff is very friendly and helpful.
See original
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Accommodation's Reply
05 Oct 2025
Dear Mr. Himawan, Warm greetings from Hotel Santika Gresik. Thank you for choosing us as your choice for your stay and for taking the time to share your review of your stay with us. We are delighted to know that you enjoyed your stay at our property. If there is anything we can do to make your next visit more enjoyable and comfortable, please let us know. We were happy to serve you. Thank you again, and we look forward to welcoming you back soon. Best regards, Jaelani Romli, General Manager.
See original
S***t
Staycation
9.7
/10
Reviewed 11 week(s) ago
Maintain the quality of the hotel's service. The only downside is that the twin beds are combined into one.
See original
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Accommodation's Reply
05 Oct 2025
Dear S*t. Warm greetings from Hotel Santika Gresik. Thank you for choosing us as your choice for your stay and for taking the time to share your review of your stay with us. We are delighted to know that you enjoyed your stay at our property. If there is anything we can do to make your next visit more enjoyable and comfortable, please let us know. We are happy to serve you. Thank you again, and we look forward to welcoming you back soon. Best regards, Jaelani Romli, General Manager.
See original
i***a
Staycation
10.0
/10
Reviewed 11 week(s) ago
Excellent.. If you're bored, just come here, it's really close to home 😁
See original
+5
1 people find it helpful
Accommodation's Reply
05 Oct 2025
Dear Ms. I*a, Warm greetings from Hotel Santika Gresik. Thank you for choosing us as your choice for your seminar and for taking the time to share your review during your stay with us. We are delighted to know that you enjoyed your stay at our property. If there is anything we can do to make your next visit more enjoyable and comfortable, please let us know. We are happy to serve you. Thank you again and we look forward to welcoming you back soon. Best regards, Jaelani Romli. General Manager.
See original
D***a
Leisure
10.0
/10
Reviewed 11 week(s) ago
So cozy stay in here, near with Transmart and easy access to anywhere
Find this review helpful?
Accommodation's Reply
24 Sep 2025
Dear Mr Duta Setyawan,
Warmest Greetings From Hotel Santika Gresik
Thank you for taking the time to share your review during your stay with us. We are delighted to learn that you had enjoyed your stay at our property. If there’s anything we can help to make your next visit more pleasant and comfortable, please kindly let us know. It is our pleasure to serve you.
Once again thank you and we look forward to welcoming you back in the near future.
Warm regards,
Jaelani Romli
General manager
S***i
Staycation
10.0
/10
Reviewed 17 week(s) ago
friendly service and clean room
See original
1 people find it helpful
Accommodation's Reply
04 Aug 2025
Dear Mr. Sonni, Warm greetings from Hotel Santika Gresik. Thank you for choosing us as your choice for your stay and for taking the time to share your review of your stay with us. We are delighted to know that you enjoyed your stay at our property. If there is anything we can do to make your next visit more enjoyable and comfortable, please let us know. We are delighted to serve you. Thank you again, and we look forward to welcoming you back soon. Best regards, Jaelani Romli, General Manager
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WW
Woto W.
6.5
/10
Reviewed 17 week(s) ago
Ordered smoking, received non-smoking.
Friendly female staff
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Accommodation's Reply
04 Aug 2025
Dear Mr. Woto W, Warm greetings from Hotel Santika Gresik. Thank you for choosing us as your choice for your stay and for taking the time to share your review of your stay with us. We are delighted to know that you enjoyed your stay at our property. We apologize for the inconvenience, and we will ensure that our mistake will not happen again. If there is anything we can do to make your next visit more enjoyable and comfortable, please let us know. We are happy to serve you. Thank you again, and we look forward to welcoming you back soon. Best regards, Jaelani Romli, General Manager
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T***i
Leisure
10.0
/10
Reviewed 17 week(s) ago
The hotel staff was friendly upon check-in. The staff were responsive and always helpful. The service was very good.
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1 people find it helpful
Accommodation's Reply
04 Aug 2025
Dear Ms. Triyanti Meytaputri, Warm greetings from Hotel Santika Gresik. Thank you for choosing us as your choice for your seminar and for taking the time to share your review of your stay with us. We are delighted to know that you enjoyed your stay at our property. If there is anything we can do to make your next visit more enjoyable and comfortable, please let us know. We were happy to serve you. Thank you again, and we look forward to welcoming you back soon. Best regards, Jaelani Romli, General Manager
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WW
Woto W.
10.0
/10
Reviewed 17 week(s) ago
Kids love staying at Santika Gersik
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Accommodation's Reply
04 Aug 2025
Dear Mr. Woto W, Warm greetings from Hotel Santika Gresik. Thank you for choosing us as your choice for your stay and for taking the time to share your review of your stay with us. We are delighted to know that you enjoyed your stay at our property. If there is anything we can do to make your next visit more enjoyable and comfortable, please let us know. We are happy to serve you. Thank you again, and we look forward to welcoming you back soon. Best regards, Jaelani Romli, General Manager
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M***h
Staycation
10.0
/10
Reviewed 21 week(s) ago
The hotel staff is very friendly and helps with everything the visitors need.
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Accommodation's Reply
04 Aug 2025
Dear Mr. M*H. Warmest greetings from Hotel Santika Gresik. Thank you for choosing us as your choice for your stay and for taking the time to share your review of your stay with us. We are delighted to know that you enjoyed your stay at our property. If there is anything we can do to make your next visit more enjoyable and comfortable, please let us know. We are happy to serve you. Thank you again and we look forward to welcoming you back soon. Best regards, Jaelani Romli. General Manager
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he
hetty e. s.
Staycation
10.0
/10
Reviewed 27 week(s) ago
Everything is fine and fun.
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1 people find it helpful
Accommodation's Reply
07 Jun 2025
Dear Mrs. Hetty e. S, Warm greetings from Hotel Santika Gresik. Thank you for choosing us as your choice to attend the seminar and taking the time to share your review during your stay with us. We are pleased to know that you enjoyed your stay at our property. If there is anything we can do to make your next visit more enjoyable and comfortable, please let us know. We are happy to serve you. Thank you again and we look forward to welcoming you back in the near future. Warm regards, Jaelani Romli. General Manager.
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C***a
Leisure
8.5
/10
Reviewed 28 week(s) ago
I stayed there with my family in two rooms with a connecting door. It was very nice. The room service guys were very polite. The breakfast was nice too.
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Accommodation's Reply
07 Jun 2025
Dear Mr. Costa Wienand Aloysius,
Warmest Greetings From Hotel Santika Gresik
Thank you for taking the time to share your review during your stay with us. We are delighted to learn that you had enjoyed your stay at our property. If there’s anything we can help to make your next visit more pleasant and comfortable, please kindly let us know. It is our pleasure to serve you.
Once again thank you and we look forward to welcoming you back in the near future.
Warm regards,
Jaelani Romli
General manager
y***a
10.0
/10
Reviewed 28 week(s) ago
very comfortable and very good.satisfied
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Accommodation's Reply
07 Jun 2025
Dear Mr. Yogga Adi Pratama, Warm greetings from Hotel Santika Gresik. Thank you for choosing us as your choice during your stay and taking the time to share your review during your stay with us. We are glad to know that you enjoyed your stay at our property. If there is anything we can do to make your next visit more enjoyable and comfortable, please let us know. We are happy to serve you. Thank you again and we look forward to welcoming you back soon. Warm regards, Jaelani Romli. General Manager
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M***h
10.0
/10
Reviewed 30 week(s) ago
it was a pleasure to stay overnight at this hotel
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Accommodation's Reply
03 May 2025
Dear Mr. M*H, Warm greetings from Hotel Santika Gresik. Thank you for choosing us as your choice during your stay and taking the time to share your review during your stay with us. We are glad to know that you enjoyed your stay at our property. If there is anything we can do to make your next visit more enjoyable and comfortable, please let us know. We are happy to serve you. Thank you again and we look forward to welcoming you back soon. Warm regards, Jaelani Romli. General Manager.
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