JSI Resort

8.6
/10
Very Good
3,369 reviews

What Guests Say About Their Stay

Staff Friendliness (239)
Ambiance (217)
Bedroom (213)
Variety (209)
Anisa Y. H.
10.0
/ 10
I really enjoyed staying at JSI. The location is strategic, the rooms are spacious and clean, the staff are very friendly, the food is great, it's very kid-friendly, the swimming pool and children's play area are complete, plus there's a mini zoo too. Staying here is really addictive.
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A***a
10.0
/ 10
My second time here, and I'm even more in love. No need to go anywhere else; just one destination feels complete, with indoor and outdoor playgrounds, a mini zoo, and a pool that's perfectly maintained. Hopefully, they can maintain their quality. 🫶🏼
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L***i
10.0
/ 10
I don't know how many times I've been to this hotel, and I keep coming back because the service is excellent, the staff is friendly, and the housekeeping is also fast. I had trouble with the hairdryer, but Gece immediately found a replacement. The latest information this September is that the outdoor playground is still not finished being renovated, but the garden is said to be ready.
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Nofie N.
10.0
/ 10
Comfortable accommodation for families I went to JSI because I wanted to go glamping but didn't want to go far, but it turned out the facilities were very complete. Atmosphere/Facilities: The atmosphere is comfortable, cool in the morning, and the glamping area has a portable AC fan. Food: The breakfast has a wide selection and is all delicious, I want more. Staff Assistance: The staff are friendly and respond very quickly to chats when needed. Highlights: The glamping area is loved by both children and adults. Price: The price is affordable and easy on the budget. Location: The location is very strategic and there's no traffic jam because it's right after Starbucks in Ciawi.
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f***a
10.0
/ 10
I give this resort a thumbs up. It's one of the best resorts in Puncak, Bogor. Great service, nice, and clean rooms. The food is delicious and varied. Perfect for families and gatherings. The location is easy to find. There's a shuttle service to get around.
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In the Area
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Jl. Cikopo Selatan Km. 5 Pasir Muncang Kel. Sukagalih - Megamendung - Bogor , Megamendung, Puncak, Jawa Barat, Indonesia, 16770

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
JSI Resort is located in area / city Megamendung. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around JSI Resort

Jl. Cikopo Selatan Km. 5 Pasir Muncang Kel. Sukagalih - Megamendung - Bogor , Megamendung, Puncak, Jawa Barat, Indonesia, 16770
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Lobby JSI Resort
Exterior 2 JSI Resort

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Location


JSI Resort is located in area / city Megamendung.

About JSI Resort

Not only located within easy reach of various places of interests for your adventure, but staying at JSI Resort will also give you a pleasant stay.

From business event to corporate gathering, JSI Resort provides complete services and facilities that you and your colleagues need.

Whether you are planning an event or other special occasions, JSI Resort is a great choice for you with a large and well-equipped function room to suit your requirements.

Have fun with various entertaining facilities for you and the whole family at JSI Resort, a wonderful accommodation for your family holiday.

This resort is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at JSI Resort.

JSI Resort is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

This resort is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

Spa treatment is one of the main features of the resort. Pamper yourself with the relaxing treatment that rejuvenates you.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from JSI Resort exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

JSI Resort is a resort with great comfort and excellent service according to most resort's guests.

Enjoy luxurious treats and incomparable experience by staying at JSI Resort.

All facilities in JSI Resort

Swimming Pool JSI Resort
Swimming Pool
Fitness Center JSI Resort
Fitness Center
Functional Hall JSI Resort
Functional Hall
Lobby JSI Resort
Lobby
Accommodation Services JSI Resort
Accommodation Services

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Buffet lunch
  • Dining area
  • No alcohol
  • Set menu dinner

Hotel Services

  • Bellhop
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Porter
  • Wedding service

General

  • AC
  • Ballroom
  • Banquet
  • Fireplace in lobby
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Terrace

Things to Do

  • Barbecue
  • Garden
  • Massage
  • Outdoor facilities
  • Outdoor pool
  • Sauna
  • Spa

Business Facilities

  • Business center
  • Business facilities
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

In-room Facilities

  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Shops

Sports and Recreations

  • Archery
  • Fishing
  • Safari

Connectivity

  • Free WiFi

Accessibilty

  • Accessible parking

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in JSI Resort

Important Note
Document Policy
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Deposit Policy
Deposit IDR 0 is required upon check-in. The accommodation accepts cash and debit card.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Accommodation charges IDR 125,000/guest for extra breakfast.

Breakfast at the accommodation will be provided from 07:00 - 10:00.

Pets are not allowed in the accommodation.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at JSI Resort
126
Another facilities in JSI Resort
Coffee/tea in lobby, Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant

Frequently asked question in JSI Resort

What are available facilities at JSI Resort?
There are top facilites at JSI Resort such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at JSI Resort?
The standard check-in time at JSI Resort is starting from From 14:00 while the latest check-out time is at Before 12:00
Does JSI Resort provide breakfast?
Yes, JSI Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of JSI Resort?
JSI Resort is a 4.0-star hotel.
How many rooms are available at JSI Resort?
JSI Resort has 126 rooms in total.
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More Reviews from Other Guests in JSI Resort

8.6
Very Good
From 3,369 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.7

Meal

8.5

Location

8.5

Service and Facilites

8.6

People often mention about JSI Resort
All
Staff Friendliness (191)
Ambiance (183)
Variety (181)
Bedroom (176)
Family Friendly (170)
Taste (168)
Hotel Area (149)
Activity Option (147)
Room Space (140)
Wifi (139)
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Traveler Reviews JSI Resort

Number of reviews per page
20
40
Customer reviews
B***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 day(s) ago
Great neighborhood. Nice lobby. Friendly staff. Warm room. Score for the hotel 95%. Alley a bit dark to walk. Thank you.
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C***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 day(s) ago
The hotel staff is friendly, and the accommodation/tents are located outside the JSI Resort. Because of the tents, outside noises can be heard.
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L***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The room we booked was very comfortable, but I found the lighting lacking, and the water was a problem. I woke up at 3:00 a.m. to find the water wouldn't turn on. It was quickly fixed and turned back on, but this happened three times. Perhaps because the room we booked was nestled among the trees, two monkeys came and perched on top of the tent, which was a bit annoying. The food was varied and quite tasty. The staff was very friendly, and the facilities were complete, although some were under maintenance (the gym and outdoor playground). Overall, we had a comfortable stay at JSI Resort.
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1 people find it helpful
Accommodation's Reply
12 Feb 2026
Dear Valued Guest, Warm greetings from JSI Resort Megamendung. Thank you for taking the time to share your experience staying at our hotel. We apologize for the inconvenience regarding the water supply outage and we are delighted to hear that you appreciated the friendliness of our staff, as well as the variety and deliciousness of the food in our restaurant. Your compliments on the comprehensive facilities, food quality, and service are very meaningful to us. Thank you for recommending our hotel. We hope to welcome you again in the future. Sincerely, Ganja Lakshmana, General Manager
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Zhi v.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The place and service are the best, especially the breakfast menu. It's delicious and varied.
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2 people find it helpful
Accommodation's Reply
29 Jan 2026
Dear Mr. Zhi V, Sincerely yours from jsi resort Megamendung Bogor. Thank you for taking the time to share your experience staying at our resort. Thank you for your feedback. We are delighted that you enjoyed our services and facilities. All of our staff and management would love to welcome you back to our resort in the future. Sincerely yours, Ganjar Laksmana, General Manager
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Helpful staff, clean rooms, very beautiful location.. Really happy to stay here.
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2 people find it helpful
Accommodation's Reply
26 Jan 2026
Dear Valued Guest, Thank you for your positive review of JSI Resort Megamendung. We are delighted to hear that you were comfortable and satisfied with your stay at our resort. We will use your feedback as a driving force to further develop our services and facilities to provide the best possible experience for all our guests. I hope to serve you again and provide you with another memorable experience during your next stay at JSI Resort Megamendung. Sincerely, Ganjar Laksmana, General Manager
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S***a
icon-origin-TRAVELOKA
9.0
/10
Reviewed 4 week(s) ago
No update to visitors who have registered to check in. Just imagine checking in from 1 am, how can you only enter the unit at almost 4 pm. That was also after the lobby was almost empty of visitors and I complained to a different receptionist even though my toddler was already fussy but from their side no one was sensitive, their responsiveness was really lacking. Okay, continuing, maybe the receptionist was the first to hear my complaint and she immediately approached pretending to print documents at the reception desk where I complained with a nervous face "wait a minute ma'am, the cake is being prepared" haahhh prettt the proof is that even after we were given the access card and arrived at the room, the cake still hadn't arrived.
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2 people find it helpful
Accommodation's Reply
26 Jan 2026
Dear Valued Guest, Thank you for your review and feedback. We apologize if your stay did not meet your expectations, particularly regarding the unresponsive service from our staff. Your feedback is extremely important to us, as we will use it to evaluate and improve our services in the future. We assure you that every guest is our top priority without exception, and we will contact the relevant team to further enhance the quality of our service. We hope to have the opportunity to welcome you back for a better experience in the future. Sincerely, Ganjar Laksmana, General Manager
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M***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The room was clean, but the bathroom floor was a bit slippery, and the toilet smelled a bit off. The sliding bathroom door was hard to open and close. The outdoor facilities were very basic, with the mini zoo seemingly neglected, so kids weren't interested. And just a suggestion: please make the jeep music show a children's theme, as it's mostly kids who watch it on weekends. The food was delicious, although a bit sweet, and there was a wide variety. Hopefully, this can be improved. The staff were all very helpful and friendly.
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Accommodation's Reply
26 Jan 2026
Dear Valued Guest, Thank you for taking the time to share your review. We apologize for the inconvenience you experienced regarding the slightly slippery bathroom floor, the toilet having a slight odor, and the bathroom door being difficult to slide. Your feedback is very important to us, and we will forward it to the relevant team for future improvements. Please note that we are currently working on adding facilities to the outdoor playground area, which will make it even more convenient for guests and families to play there. Thank you for your feedback regarding the music theme during the JSI performance. We will take this suggestion into consideration. We look forward to welcoming you back again for a better experience next time. Sincerely, Ganjar Laksmana, General Manager
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Overall, it's okay. However, cooking utensils weren't available at the villa, but they were provided after a phone call. Hopefully, they'll be available in the future, whether you use them or not.
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2 people find it helpful
Accommodation's Reply
23 Jan 2026
Dear Valued Guest, This is a message from JSI Resort Megamendung Bogor. Thank you for taking the time to share your experience staying at our resort. We appreciate your feedback, which we will use in our evaluations to improve the quality of our services in the future. We are delighted that you and your family enjoyed our services and facilities. All of our staff and management sincerely hope to welcome you back to our resort again in the future. Sincerely, Ganjar Laksmana, General Manager
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T***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
I'll stay here again sometime. The hotel is comfortable, especially for children. It's child-friendly, has lots of facilities. You can have a staycation while on a mini vacation and see the animals at the mini zoo.
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1 people find it helpful
Accommodation's Reply
19 Jan 2026
Dear Valued Guest, We are delighted that you enjoyed and were satisfied with the services and facilities provided at JSI Resort Megamendung. We will continue to strive to improve our services to ensure you have the best possible experience. We sincerely hope to welcome you back again in the future. Sincerely, Ganjar Laksmana, General Manager
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R***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
My kids were very happy. The resort was so big. But unfortunately, when we went there, the playground was being renovated.
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+5
1 people find it helpful
Accommodation's Reply
23 Jan 2026
Dear Valued Guest, This is a brief message from JSI Resort Megamendung Bogor: Thank you for taking the time to share your experience staying at our resort. Thank you for your feedback. We are delighted that you enjoyed our services and facilities. All of our staff and management would love to welcome you back to our resort in the future. Sincerely, Ganja Lakshmana, General Manager
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M***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The location is close to home, the atmosphere is comfortable and pleasant, there is a mini zoo, the food is delicious, next time I want to go again with a different room
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1 people find it helpful
Accommodation's Reply
23 Jan 2026
Dear Valued Guest, This is a brief message from JSI Resort Megamendung Bogor: Thank you for taking the time to share your experience staying at our resort. Thank you for your feedback. We are delighted that you enjoyed our services and facilities. All of our staff and management would love to welcome you back to our resort in the future. Sincerely, Ganja Lakshmana, General Manager
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R***y
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
The place is charming, far from the crowds. Perfect for those seeking healing and serenity.
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Accommodation's Reply
23 Jan 2026
Dear Valued Guest, This is a brief message from JSI Resort Megamendung Bogor: Thank you for taking the time to share your experience staying at our resort. Thank you for your feedback. We are delighted that you enjoyed our services and facilities. All of our staff and management would love to welcome you back to our resort in the future. Sincerely, Ganja Lakshmana, General Manager
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Septian H. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
My first stay here was very memorable. I stayed in a Cherokee room with a tent atmosphere and a modern room design. Friendly staff at check-in and check-out, a wide variety of breakfast options, and a shuttle service that was always ready to pick me up and drop me off. Four thumbs up for the service.
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1 people find it helpful
Accommodation's Reply
23 Jan 2026
Dear Mr. Septian H.S., Sincerely yours from JSI Resort Megamandung Bogor. Thank you for taking the time to share your experience staying at our resort. Thank you for your feedback. We are delighted that you enjoyed our services and facilities. All of our staff and management would look forward to welcoming you back to our resort in the future. Sincerely, Ganja Lakshmana, General Manager
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M***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
From the moment I arrived, I was greeted with a friendly welcome from both security and other staff. Requests for room decoration were also free even though I just wrote it in a note❤️ The breakfast was delicious, I swear I was really satisfied staying here. Just add a little fragrance to the hotel room/toilet so it doesn't smell bad.
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Accommodation's Reply
23 Jan 2026
Dear Valued Guest, This is a brief message from JSI Resort Megamendung Bogor: Thank you for taking the time to share your experience staying at our resort. Thank you for your feedback. We are delighted that you enjoyed our services and facilities. All of our staff and management would love to welcome you back to our resort in the future. Sincerely, Ganja Lakshmana, General Manager
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L***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
The glamping is luxurious, and the breakfast is comprehensive. The staff is all quick and friendly.
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1 people find it helpful
Accommodation's Reply
19 Jan 2026
Dear Valued Guest, We are delighted that you enjoyed and were satisfied with the services and facilities provided at JSI Resort Megamendung. We will continue to strive to improve our services to ensure you have the best possible experience. We sincerely hope to welcome you back again in the future. Sincerely, Ganjar Laksmana, General Manager
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r***t
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The hotel staff is very friendly, the view is great, the facilities are complete and well-maintained, it's kid-friendly, and there's a mini zoo too. The breakfast is sumptuous with excellent service, thanks to the very friendly sis @nisa. Wow, this is really cool, highly recommended. 👍
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Accommodation's Reply
23 Jan 2026
Dear Valued Guest, This is a brief message from JSI Resort Megamendung Bogor: Thank you for taking the time to share your experience staying at our resort. Thank you for your feedback. We are delighted that you enjoyed our services and facilities. All of our staff and management would love to welcome you back to our resort in the future. Sincerely, Ganja Lakshmana, General Manager
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Y***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The best hotel, even though the rooms are far from the pool, but there's a shuttle bus ready to pick you up and drop you off, and the staff is friendly. It's simply the best. I'll definitely be back again.
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Accommodation's Reply
19 Jan 2026
Dear Valued Guest, We are delighted that you enjoyed and were satisfied with the services and facilities provided at JSI Resort Megamendung. We will continue to strive to improve our services to ensure you have the best possible experience. We sincerely hope to welcome you back again in the future. Sincerely, Ganjar Laksmana, General Manager
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A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
The place is cool and very spacious. There are various villa types to choose from, and the breakfast is varied.
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Accommodation's Reply
19 Jan 2026
Dear Valued Guest, We would like to express our sincere gratitude for your feedback regarding your stay at JSI Resort Mega Mandung. We are delighted to receive such positive comments. We will share your feedback with our team. We are confident that this feedback will encourage all our staff to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as memorable as this one. Sincerely, Ganja Lakshmana, General Manager
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
definitely would come back, stay at grand gladiator, big and clean room.. beautiful view, ask for birthday decorations and get writing on the glass and candle shaped towels.. staff are friendly and helpful.. food is quite tasty but not special. Overall, excellent for JSI Resort.
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1 people find it helpful
Accommodation's Reply
19 Jan 2026
Dear Valued Guest, Thank you for your positive review of JSI Resort Megamendung. We are delighted to hear that you were comfortable and satisfied with your stay at our resort. We will use your feedback as a driving force to further develop our services and facilities to provide the best possible experience for all our guests. I hope to serve you again and provide you with another memorable experience during your next stay at JSI Resort Megamendung. Sincerely, Ganjar Laksmana, General Manager
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A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The staff is friendly and polite and the room cleanliness is good.
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Accommodation's Reply
12 Jan 2026
Dear Valued Guest, We would like to express our sincere gratitude for your feedback regarding your stay at JSI Resort Mega Mandung. We are delighted to receive such positive comments. We will share your feedback with our team. We are confident that this feedback will encourage all our staff to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as memorable as this one. Sincerely, Ganja Lakshmana, General Manager
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Number of reviews per page
20
40

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Exterior 4 JSI Resort

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 3,369 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.7

Meal

8.5

Location

8.5

Service and Facilites

8.6

People often mention about JSI Resort
All
Staff Friendliness (191)
Ambiance (183)
Variety (181)
Bedroom (176)
Family Friendly (170)
Taste (168)
Hotel Area (149)
Activity Option (147)
Room Space (140)
Wifi (139)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews JSI Resort

Number of reviews per page
20
40
Customer reviews
B***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 day(s) ago
Great neighborhood. Nice lobby. Friendly staff. Warm room. Score for the hotel 95%. Alley a bit dark to walk. Thank you.
Find this review helpful?
C***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 day(s) ago
The hotel staff is friendly, and the accommodation/tents are located outside the JSI Resort. Because of the tents, outside noises can be heard.
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L***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The room we booked was very comfortable, but I found the lighting lacking, and the water was a problem. I woke up at 3:00 a.m. to find the water wouldn't turn on. It was quickly fixed and turned back on, but this happened three times. Perhaps because the room we booked was nestled among the trees, two monkeys came and perched on top of the tent, which was a bit annoying. The food was varied and quite tasty. The staff was very friendly, and the facilities were complete, although some were under maintenance (the gym and outdoor playground). Overall, we had a comfortable stay at JSI Resort.
Read More
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1 people find it helpful
Accommodation's Reply
12 Feb 2026
Dear Valued Guest, Warm greetings from JSI Resort Megamendung. Thank you for taking the time to share your experience staying at our hotel. We apologize for the inconvenience regarding the water supply outage and we are delighted to hear that you appreciated the friendliness of our staff, as well as the variety and deliciousness of the food in our restaurant. Your compliments on the comprehensive facilities, food quality, and service are very meaningful to us. Thank you for recommending our hotel. We hope to welcome you again in the future. Sincerely, Ganja Lakshmana, General Manager
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Zhi v.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The place and service are the best, especially the breakfast menu. It's delicious and varied.
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2 people find it helpful
Accommodation's Reply
29 Jan 2026
Dear Mr. Zhi V, Sincerely yours from jsi resort Megamendung Bogor. Thank you for taking the time to share your experience staying at our resort. Thank you for your feedback. We are delighted that you enjoyed our services and facilities. All of our staff and management would love to welcome you back to our resort in the future. Sincerely yours, Ganjar Laksmana, General Manager
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Helpful staff, clean rooms, very beautiful location.. Really happy to stay here.
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2 people find it helpful
Accommodation's Reply
26 Jan 2026
Dear Valued Guest, Thank you for your positive review of JSI Resort Megamendung. We are delighted to hear that you were comfortable and satisfied with your stay at our resort. We will use your feedback as a driving force to further develop our services and facilities to provide the best possible experience for all our guests. I hope to serve you again and provide you with another memorable experience during your next stay at JSI Resort Megamendung. Sincerely, Ganjar Laksmana, General Manager
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S***a
icon-origin-TRAVELOKA
9.0
/10
Reviewed 4 week(s) ago
No update to visitors who have registered to check in. Just imagine checking in from 1 am, how can you only enter the unit at almost 4 pm. That was also after the lobby was almost empty of visitors and I complained to a different receptionist even though my toddler was already fussy but from their side no one was sensitive, their responsiveness was really lacking. Okay, continuing, maybe the receptionist was the first to hear my complaint and she immediately approached pretending to print documents at the reception desk where I complained with a nervous face "wait a minute ma'am, the cake is being prepared" haahhh prettt the proof is that even after we were given the access card and arrived at the room, the cake still hadn't arrived.
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2 people find it helpful
Accommodation's Reply
26 Jan 2026
Dear Valued Guest, Thank you for your review and feedback. We apologize if your stay did not meet your expectations, particularly regarding the unresponsive service from our staff. Your feedback is extremely important to us, as we will use it to evaluate and improve our services in the future. We assure you that every guest is our top priority without exception, and we will contact the relevant team to further enhance the quality of our service. We hope to have the opportunity to welcome you back for a better experience in the future. Sincerely, Ganjar Laksmana, General Manager
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M***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The room was clean, but the bathroom floor was a bit slippery, and the toilet smelled a bit off. The sliding bathroom door was hard to open and close. The outdoor facilities were very basic, with the mini zoo seemingly neglected, so kids weren't interested. And just a suggestion: please make the jeep music show a children's theme, as it's mostly kids who watch it on weekends. The food was delicious, although a bit sweet, and there was a wide variety. Hopefully, this can be improved. The staff were all very helpful and friendly.
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Accommodation's Reply
26 Jan 2026
Dear Valued Guest, Thank you for taking the time to share your review. We apologize for the inconvenience you experienced regarding the slightly slippery bathroom floor, the toilet having a slight odor, and the bathroom door being difficult to slide. Your feedback is very important to us, and we will forward it to the relevant team for future improvements. Please note that we are currently working on adding facilities to the outdoor playground area, which will make it even more convenient for guests and families to play there. Thank you for your feedback regarding the music theme during the JSI performance. We will take this suggestion into consideration. We look forward to welcoming you back again for a better experience next time. Sincerely, Ganjar Laksmana, General Manager
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Overall, it's okay. However, cooking utensils weren't available at the villa, but they were provided after a phone call. Hopefully, they'll be available in the future, whether you use them or not.
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2 people find it helpful
Accommodation's Reply
23 Jan 2026
Dear Valued Guest, This is a message from JSI Resort Megamendung Bogor. Thank you for taking the time to share your experience staying at our resort. We appreciate your feedback, which we will use in our evaluations to improve the quality of our services in the future. We are delighted that you and your family enjoyed our services and facilities. All of our staff and management sincerely hope to welcome you back to our resort again in the future. Sincerely, Ganjar Laksmana, General Manager
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T***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
I'll stay here again sometime. The hotel is comfortable, especially for children. It's child-friendly, has lots of facilities. You can have a staycation while on a mini vacation and see the animals at the mini zoo.
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1 people find it helpful
Accommodation's Reply
19 Jan 2026
Dear Valued Guest, We are delighted that you enjoyed and were satisfied with the services and facilities provided at JSI Resort Megamendung. We will continue to strive to improve our services to ensure you have the best possible experience. We sincerely hope to welcome you back again in the future. Sincerely, Ganjar Laksmana, General Manager
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R***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
My kids were very happy. The resort was so big. But unfortunately, when we went there, the playground was being renovated.
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+5
1 people find it helpful
Accommodation's Reply
23 Jan 2026
Dear Valued Guest, This is a brief message from JSI Resort Megamendung Bogor: Thank you for taking the time to share your experience staying at our resort. Thank you for your feedback. We are delighted that you enjoyed our services and facilities. All of our staff and management would love to welcome you back to our resort in the future. Sincerely, Ganja Lakshmana, General Manager
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M***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The location is close to home, the atmosphere is comfortable and pleasant, there is a mini zoo, the food is delicious, next time I want to go again with a different room
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1 people find it helpful
Accommodation's Reply
23 Jan 2026
Dear Valued Guest, This is a brief message from JSI Resort Megamendung Bogor: Thank you for taking the time to share your experience staying at our resort. Thank you for your feedback. We are delighted that you enjoyed our services and facilities. All of our staff and management would love to welcome you back to our resort in the future. Sincerely, Ganja Lakshmana, General Manager
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R***y
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
The place is charming, far from the crowds. Perfect for those seeking healing and serenity.
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Accommodation's Reply
23 Jan 2026
Dear Valued Guest, This is a brief message from JSI Resort Megamendung Bogor: Thank you for taking the time to share your experience staying at our resort. Thank you for your feedback. We are delighted that you enjoyed our services and facilities. All of our staff and management would love to welcome you back to our resort in the future. Sincerely, Ganja Lakshmana, General Manager
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Septian H. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
My first stay here was very memorable. I stayed in a Cherokee room with a tent atmosphere and a modern room design. Friendly staff at check-in and check-out, a wide variety of breakfast options, and a shuttle service that was always ready to pick me up and drop me off. Four thumbs up for the service.
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1 people find it helpful
Accommodation's Reply
23 Jan 2026
Dear Mr. Septian H.S., Sincerely yours from JSI Resort Megamandung Bogor. Thank you for taking the time to share your experience staying at our resort. Thank you for your feedback. We are delighted that you enjoyed our services and facilities. All of our staff and management would look forward to welcoming you back to our resort in the future. Sincerely, Ganja Lakshmana, General Manager
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M***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
From the moment I arrived, I was greeted with a friendly welcome from both security and other staff. Requests for room decoration were also free even though I just wrote it in a note❤️ The breakfast was delicious, I swear I was really satisfied staying here. Just add a little fragrance to the hotel room/toilet so it doesn't smell bad.
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Accommodation's Reply
23 Jan 2026
Dear Valued Guest, This is a brief message from JSI Resort Megamendung Bogor: Thank you for taking the time to share your experience staying at our resort. Thank you for your feedback. We are delighted that you enjoyed our services and facilities. All of our staff and management would love to welcome you back to our resort in the future. Sincerely, Ganja Lakshmana, General Manager
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L***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
The glamping is luxurious, and the breakfast is comprehensive. The staff is all quick and friendly.
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1 people find it helpful
Accommodation's Reply
19 Jan 2026
Dear Valued Guest, We are delighted that you enjoyed and were satisfied with the services and facilities provided at JSI Resort Megamendung. We will continue to strive to improve our services to ensure you have the best possible experience. We sincerely hope to welcome you back again in the future. Sincerely, Ganjar Laksmana, General Manager
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r***t
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The hotel staff is very friendly, the view is great, the facilities are complete and well-maintained, it's kid-friendly, and there's a mini zoo too. The breakfast is sumptuous with excellent service, thanks to the very friendly sis @nisa. Wow, this is really cool, highly recommended. 👍
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Accommodation's Reply
23 Jan 2026
Dear Valued Guest, This is a brief message from JSI Resort Megamendung Bogor: Thank you for taking the time to share your experience staying at our resort. Thank you for your feedback. We are delighted that you enjoyed our services and facilities. All of our staff and management would love to welcome you back to our resort in the future. Sincerely, Ganja Lakshmana, General Manager
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Y***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The best hotel, even though the rooms are far from the pool, but there's a shuttle bus ready to pick you up and drop you off, and the staff is friendly. It's simply the best. I'll definitely be back again.
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Accommodation's Reply
19 Jan 2026
Dear Valued Guest, We are delighted that you enjoyed and were satisfied with the services and facilities provided at JSI Resort Megamendung. We will continue to strive to improve our services to ensure you have the best possible experience. We sincerely hope to welcome you back again in the future. Sincerely, Ganjar Laksmana, General Manager
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A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
The place is cool and very spacious. There are various villa types to choose from, and the breakfast is varied.
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Accommodation's Reply
19 Jan 2026
Dear Valued Guest, We would like to express our sincere gratitude for your feedback regarding your stay at JSI Resort Mega Mandung. We are delighted to receive such positive comments. We will share your feedback with our team. We are confident that this feedback will encourage all our staff to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as memorable as this one. Sincerely, Ganja Lakshmana, General Manager
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
definitely would come back, stay at grand gladiator, big and clean room.. beautiful view, ask for birthday decorations and get writing on the glass and candle shaped towels.. staff are friendly and helpful.. food is quite tasty but not special. Overall, excellent for JSI Resort.
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1 people find it helpful
Accommodation's Reply
19 Jan 2026
Dear Valued Guest, Thank you for your positive review of JSI Resort Megamendung. We are delighted to hear that you were comfortable and satisfied with your stay at our resort. We will use your feedback as a driving force to further develop our services and facilities to provide the best possible experience for all our guests. I hope to serve you again and provide you with another memorable experience during your next stay at JSI Resort Megamendung. Sincerely, Ganjar Laksmana, General Manager
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A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The staff is friendly and polite and the room cleanliness is good.
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Accommodation's Reply
12 Jan 2026
Dear Valued Guest, We would like to express our sincere gratitude for your feedback regarding your stay at JSI Resort Mega Mandung. We are delighted to receive such positive comments. We will share your feedback with our team. We are confident that this feedback will encourage all our staff to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next stay will be as memorable as this one. Sincerely, Ganja Lakshmana, General Manager
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