HF Fénix Porto

Hotels
9.0
/10
Exceptional
1,000 reviews

What Guests Say About Their Stay

Alan
10.0
/ 10
Wonderful hotel amazing service and only about 1.5 miles from the centre of Porto. Truly magical
Rahman
10.0
/ 10
​This hotel has a great location, close to shopping and restaurants. The rooms are a good size with comfortable beds. The lobby has a pleasant smell. It's not too far from the city center, and if you enjoy walking, breakfast excellent, I highly recommend this hotel.
Sarah
10.0
/ 10
Clean, comfortable bed, breakfast buffet was very fresh and was attended too throughout the breakfast hours. Lobby smelled nice. Shower had good pressure. I also loved the windows opened out a few inches for fresh air. Good location to food and shopping
In the Area
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Rua Gonçalo Sampaio, 282, Massarelos, Porto, Distrito do Porto, Portugal, 4150-365

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at HF Fénix Porto is a good choice when you are visiting Massarelos. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around HF Fénix Porto

Rua Gonçalo Sampaio, 282, Massarelos, Porto, Distrito do Porto, Portugal, 4150-365
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Discover More About HF Fénix Porto

Location


Staying at HF Fénix Porto is a good choice when you are visiting Massarelos.

About HF Fénix Porto

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from HF Fénix Porto exclusively for you.

HF Fénix Porto is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at HF Fénix Porto.

All facilities in HF Fénix Porto

Others HF Fénix Porto
Others

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Elevator

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Tours
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

Food and Drinks

  • Bar
  • Breakfast

General

  • Parking (surcharge)
  • Terrace

Business Facilities

  • Business center
  • Computer station

Kids and Pets

  • Babysitting with surcharge

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

In-room Facilities

  • TV

Accommodation Policy & General Information in HF Fénix Porto

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately EUR 12 per person
  • Self parking fee: EUR 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts major credit cards; cash is not accepted
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at HF Fénix Porto
148
Number of floors in HF Fénix Porto
13
Another facilities in HF Fénix Porto
Others, Smoke-free area, Safety deposit box, Coffee shop, Laundry service

Frequently asked question in HF Fénix Porto

What are available facilities at HF Fénix Porto?
There are top facilites at HF Fénix Porto such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at HF Fénix Porto?
The standard check-in time at HF Fénix Porto is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does HF Fénix Porto provide breakfast?
Yes, HF Fénix Porto provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of HF Fénix Porto?
HF Fénix Porto is a 4.0-star hotel.
How many floors does HF Fénix Porto have?
HF Fénix Porto has 13 floors.
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More Reviews from Other Guests in HF Fénix Porto

9.0
Exceptional
From 1,000 reviews
Cleanliness

9.2

Room Comfort

9.0

Location

10.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews HF Fénix Porto

Number of reviews per page
20
40
Top reviews
Alan
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Wonderful hotel amazing service and only about 1.5 miles from the centre of Porto. Truly magical
calin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean, good breakfast.
Rahman
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

​This hotel has a great location, close to shopping and restaurants. The rooms are a good size with comfortable beds. The lobby has a pleasant smell. It's not too far from the city center, and if you enjoy walking, breakfast excellent, I highly recommend this hotel.
MARIA
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Clean room with mini bar and free bottle of filtered water.
Turcotte
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

A little far from old porto still walkable
Samuel
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Toilet was broken, sink was leaking water, the shower was open one side and had water leaking out. There is a cemetery as the view, the elevator and lobby was extremely loud. The staff were not friendly and wouldn't greet us when walking by.
Sarah
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Clean, comfortable bed, breakfast buffet was very fresh and was attended too throughout the breakfast hours. Lobby smelled nice. Shower had good pressure. I also loved the windows opened out a few inches for fresh air. Good location to food and shopping
David
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The little things … No ice machine The card reader on the vending machine didn’t work. The bathroom door is glass (frosted but with clear streaks going through)… when my daughter was in there we couldn’t answer the door. Initially the bathroom door didn’t even close all the way … after a few calls they came up and fixed it.
TAMMY
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Easy to reach from airport via Casa Musica tram station. Although not close to main Ribeira tourist area was easy to access , an ideal base for a short city break to visit anywhere on the tram network and would return.
Trevon
icon-Business
Business
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

First place I stayed in Porto on a 15-day trip for wedding. This hotel is in a great location close to shopping and some dining, metro stops close. Casa do Musica, Carolinas Michaelis metro stops are within walking distance but cab large luggage, cobblestones and narrow street combined with constant construction reduces the commute. Walking is sometimes difficult between metro stations, this is a good location that allows for access to necessities and bar/food in the hotel. Would have stayed here the entire trip but had to go to Braga for a few days.
Read More
MONIQUE
icon-Leisure
Leisure
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Average hotel, no restaurants so that was a little inconvenient.
Heather
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

This hotel is a lovely location in Porto. About a 20 min walk to the waterfront area. We had a car so needed a place with parking and the parking here was excellent. It’s adjacent to a little mall and food court. The room was large and clean. The staff were wonderful. We enjoyed our stay and would stay again.
John
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Very good location, though not in the city center. Excellent property. Wonderful breakfast.
Martyna
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Really good stay, clean room and close to everything
Gemma
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great stay at HF Fenix - a little bit further away from Porto centre but it was quick and cheap to get taxis when we needed. We had a really spacious triple room which was perfect for our group. Breakfast at the hotel was really good, and only a few minutes away was the Mercado Bom Sucesso which I'd highly recommend.
Fernando
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Para todos mis reviews siempre utilizo tres aspectos fundamentales: A. Ubicación, B. Servicio, C. Relación precio/calidad. A. Ubicación: Esta vez elegimos quedarnos cerca del Mercado do Bom Sucesso, y fue un acierto. Justo al lado hay opciones para comer, un centro comercial y varias líneas de autobús. La estación de metro Casa da Música queda a 7 minutos caminando. Desde la estación de tren de Porto Campanhã, tardamos 25 minutos en metro hasta el hotel. B. Servicio: El personal fue amable y claro durante el check-in. Nos guardaron el equipaje mientras esperábamos la hora de entrada y nos orientaron sobre lugares cercanos para comer. C. Relación precio/calidad: Las habitaciones son amplias, silenciosas y muy cómodas. Cuentan con restaurante, bar, un desayuno muy completo y gimnasio. Todo por un precio muy razonable. Mi opinión: Es el hotel con mejor relación precio/calidad en el que nos hemos hospedado en Portugal. Volveríamos sin pensarlo. Si necesitás más info, escribime por Messenger: @mrfunkherrera.
Read More
Thomas
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Wonderful stay, thank you!
Carole
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Large room, well airconditioned, very comfortable beds. The three twin ben layout was excellent. Very close to grocery store, coffee, shopping.
Marcello
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Enjoyed a good stay.
hilda
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

I was pleased with the room that we are in, cleaned and spacious. The breakfast was great lots of selection and every morning they changed slightly of one or two menu. One thing caught to my attention when we are at the lobby waiting for our ride 3 staff at the reception talking so loud as in loud and joking each other, in my own opinion not very professional being in the front desk staff. But overall was great and i will stay with the property if i come back to Porto.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 HF Fénix Porto

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 1,000 reviews
Cleanliness

9.2

Room Comfort

9.0

Location

10.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews HF Fénix Porto

Number of reviews per page
20
40
Top reviews
Alan
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Wonderful hotel amazing service and only about 1.5 miles from the centre of Porto. Truly magical
calin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean, good breakfast.
Rahman
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

​This hotel has a great location, close to shopping and restaurants. The rooms are a good size with comfortable beds. The lobby has a pleasant smell. It's not too far from the city center, and if you enjoy walking, breakfast excellent, I highly recommend this hotel.
MARIA
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Clean room with mini bar and free bottle of filtered water.
Turcotte
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

A little far from old porto still walkable
Samuel
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Toilet was broken, sink was leaking water, the shower was open one side and had water leaking out. There is a cemetery as the view, the elevator and lobby was extremely loud. The staff were not friendly and wouldn't greet us when walking by.
Sarah
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Clean, comfortable bed, breakfast buffet was very fresh and was attended too throughout the breakfast hours. Lobby smelled nice. Shower had good pressure. I also loved the windows opened out a few inches for fresh air. Good location to food and shopping
David
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The little things … No ice machine The card reader on the vending machine didn’t work. The bathroom door is glass (frosted but with clear streaks going through)… when my daughter was in there we couldn’t answer the door. Initially the bathroom door didn’t even close all the way … after a few calls they came up and fixed it.
TAMMY
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Easy to reach from airport via Casa Musica tram station. Although not close to main Ribeira tourist area was easy to access , an ideal base for a short city break to visit anywhere on the tram network and would return.
Trevon
icon-Business
Business
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

First place I stayed in Porto on a 15-day trip for wedding. This hotel is in a great location close to shopping and some dining, metro stops close. Casa do Musica, Carolinas Michaelis metro stops are within walking distance but cab large luggage, cobblestones and narrow street combined with constant construction reduces the commute. Walking is sometimes difficult between metro stations, this is a good location that allows for access to necessities and bar/food in the hotel. Would have stayed here the entire trip but had to go to Braga for a few days.
Read More
MONIQUE
icon-Leisure
Leisure
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Average hotel, no restaurants so that was a little inconvenient.
Heather
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

This hotel is a lovely location in Porto. About a 20 min walk to the waterfront area. We had a car so needed a place with parking and the parking here was excellent. It’s adjacent to a little mall and food court. The room was large and clean. The staff were wonderful. We enjoyed our stay and would stay again.
John
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Very good location, though not in the city center. Excellent property. Wonderful breakfast.
Martyna
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Really good stay, clean room and close to everything
Gemma
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great stay at HF Fenix - a little bit further away from Porto centre but it was quick and cheap to get taxis when we needed. We had a really spacious triple room which was perfect for our group. Breakfast at the hotel was really good, and only a few minutes away was the Mercado Bom Sucesso which I'd highly recommend.
Fernando
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Para todos mis reviews siempre utilizo tres aspectos fundamentales: A. Ubicación, B. Servicio, C. Relación precio/calidad. A. Ubicación: Esta vez elegimos quedarnos cerca del Mercado do Bom Sucesso, y fue un acierto. Justo al lado hay opciones para comer, un centro comercial y varias líneas de autobús. La estación de metro Casa da Música queda a 7 minutos caminando. Desde la estación de tren de Porto Campanhã, tardamos 25 minutos en metro hasta el hotel. B. Servicio: El personal fue amable y claro durante el check-in. Nos guardaron el equipaje mientras esperábamos la hora de entrada y nos orientaron sobre lugares cercanos para comer. C. Relación precio/calidad: Las habitaciones son amplias, silenciosas y muy cómodas. Cuentan con restaurante, bar, un desayuno muy completo y gimnasio. Todo por un precio muy razonable. Mi opinión: Es el hotel con mejor relación precio/calidad en el que nos hemos hospedado en Portugal. Volveríamos sin pensarlo. Si necesitás más info, escribime por Messenger: @mrfunkherrera.
Read More
Thomas
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Wonderful stay, thank you!
Carole
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Large room, well airconditioned, very comfortable beds. The three twin ben layout was excellent. Very close to grocery store, coffee, shopping.
Marcello
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Enjoyed a good stay.
hilda
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

I was pleased with the room that we are in, cleaned and spacious. The breakfast was great lots of selection and every morning they changed slightly of one or two menu. One thing caught to my attention when we are at the lobby waiting for our ride 3 staff at the reception talking so loud as in loud and joking each other, in my own opinion not very professional being in the front desk staff. But overall was great and i will stay with the property if i come back to Porto.
Read More
Number of reviews per page
20
40