Addison Suites

There was no electricity in the bathroom or the kitchen since the GFI switches don't work. The TV in the bedroom doesn't work. Some dishes in the cupboard but no silverware in the drawers. Ice maker works but nothing to catch the ice in so its all over the bottom of the freezer.

The grounds didn’t give off great “curb appeal,” but for the price, it’s a solid option. Biscuits and gravy at breakfast were served below room temperature and required microwaving.

Breakfast and nice staff

Elevator not working properly : room odors from musty conditions : key fab had to be redone 3 times and still didn’t work.

0/0 would not recommend. Moved our employees after how rude the front desk was, the dirty sheets, dirty stoves and silverware, ant infestation, water damaged ceilings, and disgusting floors. Outside was loud and there were constant people soliciting you during the walk from your car to the front desk. Nothing felt safe. Don’t let the shiny pretty lobby fool you. This establishment is absolutely atrocious.

Breakfast was horrible. IT IS NOT LIKE THE PICTURES SHOWN OF THE HOTEL.Food was very limited. Fruit was small bad apples. Bread was stale. Could not eat any of it. Orange juice was very small pre packed kid sized servings. Tried to use phones in room to call house keeping for fresh towels. Phones did not work. Had to walk up to front desk and ask for towels. When I said the phones did not work in the room, I was told they are not connected in any of the rooms.Rooms were dirty and paint peeling everywhere. THIS HOTEL IS VERY RUN DOWN. DO NOT STAY HERE!

Great job

The owner is there the entire time. If you are female he's been known to randomly knock on your door. Filled with drugs and working girls. Beware. Police fill this parking lot nightly. Not a good area.

We stayed at Addison Suites July of 2024 as well. We were in Dallas for business. Last summer, beautiful breakfast, laundry facilities, and reliable internet. This summer was horrible. The internet was spotty, tv was out for a week, and the laundry facility was in disrepair and broke down in the first week of the stay. Breakfast was lacking. Scrambled eggs most days, waffles, oatmeal. The drinks were limited to water, milk, tea, of coffee. There was juice maybe one to two days a week with usually one choice and none of it was on ice or cold. If someone was at the desk and that was not all of the time, I was always told it would be fixed the next day or I did not even know that the laundry was not working. This was no longer a Hilton property and the people that purchased it were remodeling three of the buildings. There was really no point to having key cards to enter the building as most doors never fully closed. Rooms were cleaned maybe every four to five days. We certainly were not heard when we asked about an issue. This was for business and I would not recommend this to anyone or to the program that I was doing. They talk about their amenities but in truth most were in disrepair or nonexistent. Also, the blinds in the food area were nothing short of disgusting. They had not been cleaned ever. I would have given negative stars if I could. I do not recommend this for anyone.

Awesome

The property itself was quite satisfactory. However, I encountered some issues with the receptionist, PK. Upon my arrival, I observed him yelling at a staff member, which I found unprofessional. Additionally, when I extended my stay by two extra days, PK repeatedly pointed at me and emphasized the no-smoking policy in the rooms. I clarified that I do not smoke and was informed of this policy during check-in. When I inquired about why he seemed to assume otherwise, he smiled as if it were a joke, which I found inappropriate. Due to his rudeness during our interactions, I requested to speak with the manager. It's important to address such behavior to maintain the reputation of an otherwise good establishment.

It was really good, everything it's near the place

Food was average

Decent property. Needs a lil TLC. NO COLD AIR COMING THROUGH AC UNIT, NO COLD WATER THROUGH FAUCET IN KITCHENETTE.

These suites are just fine for a stay. Inside the building is clean and comfortable with some noticeable wear and tear. Looks like the building is being eorked in though so hopefully improvements are coming! I had to leave very early so I couldn't enjoy the breakfast but that is a nice perk. Would like to have had a water bottle in room though. Rooms are pretty soubd proof. Overall, good stay.

We could not stay in the first room given to us -- the smell was horrible, the tile floors in the bathroom and kitchen were slippery enough we almost fell. Room was dirty with stained and very outdated furniture. We had actually put our bags back in the car, with the intention of going to a different hotel. Hotel desk manager offered us another room, which we did take. It was a bit better, good enough to suffer thru the few days we were staying. Few warnings -- the shower door bars aren't actually attached, so don't try to use them to steady yourself, the sofa with the bed looked so old, I cannot see how it could possibly be comfortable, the furniture is ripped/stained, and our bathroom ceiling did have what looked like mold in the corner. Overall, if you need a cheaper place to stay, and can tolerate a bit of sketchiness, you'll be fine. On the positive--the pool looked clean (we didn't use it), the staff was wonderful, parking was easy, and there are a ton of things to do in the area.

We travel freuqently as a family and even the "good" hotels are all the same and basic. Not this one. It checked all the boxes plus some. The room and lobby smelled great and were immaculate. The young man working the front desk was so so kind and accommodating. The area was so quiet even with construction going on. The pool was clean. The breakfast was delicious. Just overall the best place we have stayed

We had to get another hotel because this one did not have TV or Internet

Big in bathroom, lady at the desk wasn’t overly helpful and was on. Her phone the entire time. Buffet attendant man was very lovely tho. Light in kitchen area was out and told to front desk day one and claimed it would be fixed while we were at work. Nothing was for the entire stay.

Beautiful hotel with wonderful breakfast