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Eldorado Hotel & Spa
Hotels
8.6
/10
Very Good
922 reviews
What Guests Say About Their Stay
John
10.0
/ 10
Great location to the Santa Fe Plaza and shops, as well as fabulous galleries and restaurants. We didn't have the opportunity to enjoy the spa or any of the other amenities, so can't comment on that.
Laurel
10.0
/ 10
The Eldorado is right in the heart of historic Santa Fe, so it was great to walk out of the hotel and into all the shops and restaurants. It’s a beautiful hotel with nice rooms and a wonderful rooftop pool with hot tubs. Highly recommend!
Anastasiia
10.0
/ 10
The hotel is clean and comfortable, with friendly and caring staff. We often had to ask for help—whether it was directions, finding a fruit market, or replacing our key—and each time we were met with respect and genuine care. The location is great as well, with plenty of interesting places to explore within walking distance.
In the Area
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309 W San Francisco Street, Santa Fe County, New Mexico, United States, 87501
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
Elevator
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Available Room Types in Eldorado Hotel & Spa
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What's around Eldorado Hotel & Spa
309 W San Francisco Street, Santa Fe County, New Mexico, United States, 87501
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Discover More About Eldorado Hotel & Spa
Location
Staying at Eldorado Hotel & Spa is a good choice when you are visiting Santa Fe County.
About Eldorado Hotel & Spa
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Eldorado Hotel & Spa exclusively for you.
Eldorado Hotel & Spa is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Eldorado Hotel & Spa.
All facilities in Eldorado Hotel & Spa
Others
Hotel Services
- Laundry service
- Newspaper in lobby
- Tours
- Multilingual staff
- Wedding service
- Luggage storage
- Express check-out
- Porter
- 24-hour Receptionist
- Concierge
Things to Do
- Shops
- Beach umbrella
- Hot tub
- Outdoor pool
- Spa
- Sauna
- Pool cabanas (surcharge)
- Pool sun loungers
General
- Parking
- Banquet
- Ballroom
- Parking (surcharge)
- Terrace
Public Facilities
- Others
- Elevator
- Restaurant
- Smoke-free area
- Safety deposit box
Food and Drinks
- Bar
- Breakfast
- Snack bar
Business Facilities
- Meeting rooms
- Business center
- Conference rooms
Nearby Facilities
- Souvenir shop
- ATM/Banking
Transportation
- Valet parking (surcharge)
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Eldorado Hotel & Spa
Important Note
- Fee for cooked-to-order breakfast: approximately USD 15 to 30 per person
- Covered self parking fee: USD 25.00 per night (in/out privileges)
- Covered valet parking fee: USD 25 per night (in/out privileges)
- Pet fee: USD 75 per accommodation, per stay
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Resort fee: USD 35 per accommodation, per night
- Concierge service
- Faxes
- In-room bottled water
- In-room coffee
- In-room safe
- Internet access
- Newspaper
- Parking
- Pool access
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 21
Check-in/Check-out Time
Check-in:
From 16:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator |
Check-In / Check-Out Time | From 16:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Eldorado Hotel & Spa | 219 |
Number of floors in Eldorado Hotel & Spa | 5 |
Another facilities in Eldorado Hotel & Spa | Laundry service, Newspaper in lobby, Tours, Multilingual staff, Wedding service |
Frequently asked question in Eldorado Hotel & Spa
What are available facilities at Eldorado Hotel & Spa?
There are top facilites at Eldorado Hotel & Spa such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Eldorado Hotel & Spa?
The standard check-in time at Eldorado Hotel & Spa is starting from From 16:00 while the latest check-out time is at Before 11:00
Does Eldorado Hotel & Spa provide breakfast?
Yes, Eldorado Hotel & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Eldorado Hotel & Spa?
Eldorado Hotel & Spa is a 4.0-star hotel.
How many floors does Eldorado Hotel & Spa have?
Eldorado Hotel & Spa has 5 floors.
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More Reviews from Other Guests in Eldorado Hotel & Spa
Overall Ratings & Reviews Eldorado Hotel & Spa
Other sources (922)
8.6
Very Good
From 922 reviews
Cleanliness
9.0
Room Comfort
9.0
Service and Facilites
8.8
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Eldorado Hotel & Spa
Number of reviews per page
20
40
Top reviews
Katherine
Leisure
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Very old hotel, need to be updated especially bathroom, chair in the room so old it had worn out, only good thing is very convenient location
Heidi
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Santa Fe Indian Market and Eldorado go together to make a great vacation for the whole family!
Dina
Business
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
When I got to my room, it was freezing, so I turned the air conditioning up to 72°. It never did heat up… Only cold air was coming out so I turned off the system because it was obviously broke. They said they would bring me up a space heater, but it didn’t show up in a timely manner. I was going to bed. Another time. I was getting ready to take a shower and they said they’d bring up a space heater, but it never showed up so I took a shower without it. I ended up checking out a day early because I didn’t wanna stay in a cold room and I rescheduled my flight to come back home a day early. Still waiting on that refund for the night I didn’t stay.
Read More
Susannah
Friends and Family
4.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Meh ! The floor in the room was like a No Tell Motel. Mold in the shower. Mold in the sink drain that smelled awful. The Housekeeping staff were great.
Joshua
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
All was good
John
Friends and Family
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Great location to the Santa Fe Plaza and shops, as well as fabulous galleries and restaurants. We didn't have the opportunity to enjoy the spa or any of the other amenities, so can't comment on that.
Yang
Leisure
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Worst hotel ever. Bad service (racist), amenities are old and broken. Front desk agreed to refund partially but I have to contact Expedia manually even though they said they will handle this.
Avoid this hotel
William
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The first morning we were woken up by an 18 wheeler backing into a parking space with beepers on outside our window at 7am for 30 min. After that we were moved to a suite on the top floor with no noise issues. The staff was very accommodating and nice. The property itself is a little bit worn and torn and needs a refresh. The location was amazing and that is basically what we paid for. It is very convenient to the downtown area of Santa Fe. Close to the Plaza.
Read More
Dina
Business
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
I booked two rooms… One for myself and one for my niece. My niece said that her roof is leaking. When I checked into my room, it was late on Friday and it was very cold in my room. I turned on the heat but nothing but cold air came out. They said they would send up a space heater, but I just turned off the air conditioning unit and open the door to the hallway so that some warm air could come in. Anyway, I ended up checking out a day early… Just didn’t want to deal with a cold room anymore.
Read More
Keithm
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Enjoyed the hotel pool and bar
Thomas
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Close
Laurel
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The Eldorado is right in the heart of historic Santa Fe, so it was great to walk out of the hotel and into all the shops and restaurants. It’s a beautiful hotel with nice rooms and a wonderful rooftop pool with hot tubs. Highly recommend!
Robert
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
X
Brendon
Business
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great property with friendly staff.
Anastasiia
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The hotel is clean and comfortable, with friendly and caring staff. We often had to ask for help—whether it was directions, finding a fruit market, or replacing our key—and each time we were met with respect and genuine care. The location is great as well, with plenty of interesting places to explore within walking distance.
thomas
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Thanks for a good time
Michelle
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Beautiful hotel located in a great location. Walkable to all the downtown attractions and restaurants. The staff was all very helpful.
kay
Leisure Family
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Noise kept me from giving this property a perfect rating. Rooms that overlook the pool are subject to noise pollution from two sources. 1) The pool - and I get it that this is a resort and folks are going to use the pool .... but it is noisy. 2) Apparently the street next to the hotel is used by the local vehicle enthusiasts to show off how loud their vehicles are. On Friday and Saturday nights, don't plan on getting any sound sleep.
I'd suggest that the hotel invest in better sound proof windows, and start making larger contributions to the Police benevolent fund.
Read More
Steve
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great place
Kathryn Naomi
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Pool was great
Number of reviews per page
20
40
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Overall Ratings & Reviews Eldorado Hotel & Spa
Other sources (922)
8.6
Very Good
From 922 reviews
Cleanliness
9.0
Room Comfort
9.0
Service and Facilites
8.8
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Eldorado Hotel & Spa
Number of reviews per page
20
40
Top reviews
Katherine
Leisure
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Very old hotel, need to be updated especially bathroom, chair in the room so old it had worn out, only good thing is very convenient location
Heidi
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Santa Fe Indian Market and Eldorado go together to make a great vacation for the whole family!
Dina
Business
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
When I got to my room, it was freezing, so I turned the air conditioning up to 72°. It never did heat up… Only cold air was coming out so I turned off the system because it was obviously broke. They said they would bring me up a space heater, but it didn’t show up in a timely manner. I was going to bed. Another time. I was getting ready to take a shower and they said they’d bring up a space heater, but it never showed up so I took a shower without it. I ended up checking out a day early because I didn’t wanna stay in a cold room and I rescheduled my flight to come back home a day early. Still waiting on that refund for the night I didn’t stay.
Read More
Susannah
Friends and Family
4.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Meh ! The floor in the room was like a No Tell Motel. Mold in the shower. Mold in the sink drain that smelled awful. The Housekeeping staff were great.
Joshua
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
All was good
John
Friends and Family
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Great location to the Santa Fe Plaza and shops, as well as fabulous galleries and restaurants. We didn't have the opportunity to enjoy the spa or any of the other amenities, so can't comment on that.
Yang
Leisure
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Worst hotel ever. Bad service (racist), amenities are old and broken. Front desk agreed to refund partially but I have to contact Expedia manually even though they said they will handle this.
Avoid this hotel
William
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The first morning we were woken up by an 18 wheeler backing into a parking space with beepers on outside our window at 7am for 30 min. After that we were moved to a suite on the top floor with no noise issues. The staff was very accommodating and nice. The property itself is a little bit worn and torn and needs a refresh. The location was amazing and that is basically what we paid for. It is very convenient to the downtown area of Santa Fe. Close to the Plaza.
Read More
Dina
Business
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
I booked two rooms… One for myself and one for my niece. My niece said that her roof is leaking. When I checked into my room, it was late on Friday and it was very cold in my room. I turned on the heat but nothing but cold air came out. They said they would send up a space heater, but I just turned off the air conditioning unit and open the door to the hallway so that some warm air could come in. Anyway, I ended up checking out a day early… Just didn’t want to deal with a cold room anymore.
Read More
Keithm
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Enjoyed the hotel pool and bar
Thomas
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Close
Laurel
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The Eldorado is right in the heart of historic Santa Fe, so it was great to walk out of the hotel and into all the shops and restaurants. It’s a beautiful hotel with nice rooms and a wonderful rooftop pool with hot tubs. Highly recommend!
Robert
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
X
Brendon
Business
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great property with friendly staff.
Anastasiia
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The hotel is clean and comfortable, with friendly and caring staff. We often had to ask for help—whether it was directions, finding a fruit market, or replacing our key—and each time we were met with respect and genuine care. The location is great as well, with plenty of interesting places to explore within walking distance.
thomas
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Thanks for a good time
Michelle
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Beautiful hotel located in a great location. Walkable to all the downtown attractions and restaurants. The staff was all very helpful.
kay
Leisure Family
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Noise kept me from giving this property a perfect rating. Rooms that overlook the pool are subject to noise pollution from two sources. 1) The pool - and I get it that this is a resort and folks are going to use the pool .... but it is noisy. 2) Apparently the street next to the hotel is used by the local vehicle enthusiasts to show off how loud their vehicles are. On Friday and Saturday nights, don't plan on getting any sound sleep.
I'd suggest that the hotel invest in better sound proof windows, and start making larger contributions to the Police benevolent fund.
Read More
Steve
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great place
Kathryn Naomi
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Pool was great
Number of reviews per page
20
40