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The Malibu Hotel
8.9
/10
Very Good
1,606 reviews
What Guests Say About Their Stay
Staff Friendliness (36)
Room Space (31)
Variety (29)
Family Friendly (26)
Quoc M.
10.0
/ 10
Khách sạn rất sang trọng, các bạn nhân viên rất nhiệt tình và thân thiện. Đây là khách sạn tốt nhất mình từng ở trong các khách sạn ở Việt Nam.
Le Thi T. D.
8.5
/ 10
Phòng sạch sẽ, nhân viên nhiệt tình, dễ thương. Gia đình tôi đã có kỳ nghỉ tuyệt vời ở đây. Nghe nói khách sạn đang nâng cấp sửa chữa thêm nhiều hạng mục tiện ích hơn cho khách lưu trú, hy vọng gia đình tôi sẽ có dịp quay lại 😀
Thy N.
10.0
/ 10
Khách sạn sạch sẽ, đầy đủ tiện nghi. Mình rất thích cách phục vụ của đội ngũ nhân viên Malibu Hotel. Kì nghỉ của mình cùng team rất vui vẻ. Cảm ơn Malibu Hotel rất nhiều!
N***N
10.0
/ 10
The hotel has good service, the staff is extremely friendly, the security guard is enthusiastic when parking.
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Dinh C. T.
9.7
/ 10
The family room is very spacious and very clean. Wonderful. The breakfast food is quite delicious, seasoned to taste. Reception and security are very attentive. Will definitely continue to come back
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In the Area
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263 Le Hong Phong, Thang Tam Ward, Vung Tau City, Ba Ria - Vung Tau Province, Vietnam, 793965
Main Facilities
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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in The Malibu Hotel
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Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
Accommodation that enforces hygiene standards set by authorities of the countryLearn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
What's around The Malibu Hotel
263 Le Hong Phong, Thang Tam Ward, Vung Tau City, Ba Ria - Vung Tau Province, Vietnam, 793965
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Discover More About The Malibu Hotel
Location
The Malibu Hotel is a hotel in a good neighborhood, which is located at Thang Tam Ward.
About The Malibu Hotel
For you, travelers who wish to travel comfortably on a budget, The Malibu Hotel is the perfect place to stay that provides decent facilities as well as great services.
From business event to corporate gathering, The Malibu Hotel provides complete services and facilities that you and your colleagues need.
Whether you are planning an event or other special occasions, The Malibu Hotel is a great choice for you with a large and well-equipped function room to suit your requirements.
Have fun with various entertaining facilities for you and the whole family at The Malibu Hotel, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at The Malibu Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
The Malibu Hotel is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from The Malibu Hotel exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
The Malibu Hotel is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at The Malibu Hotel.
All facilities in The Malibu Hotel
Swimming Pool
Entertainment Facility
Lobby
Accommodation Services
Exterior
Public Facilities
- Parking
- Coffee shop
- Elevator
- Restaurant
- Room service
- WiFi in public area
Things to Do
- Health club
- Outdoor pool
Hotel Services
- 24-hour Receptionist
Accommodation Policy & General Information in The Malibu Hotel
Important Note
Document Policy
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
Deposit Policy
Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
Deposit Policy
Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Accommodation charges VND 390,000/guest for extra breakfast.
Breakfast at the accommodation will be provided from 06:30 - 09:30.
Smoking is allowed only in the designated smoking area.
Pets are not allowed in the accommodation.
General Information
Popular Facilities | Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 15:00 - to 12:00 |
Available rooms at The Malibu Hotel | 187 |
Number of floors in The Malibu Hotel | 20 |
Another facilities in The Malibu Hotel | Coffee shop, Room service, WiFi in public area, Health club, Outdoor pool |
Frequently asked question in The Malibu Hotel
What are available facilities at The Malibu Hotel?
There are top facilites at The Malibu Hotel such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Malibu Hotel?
The standard check-in time at The Malibu Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
What is the star rating of The Malibu Hotel?
The Malibu Hotel is a 5.0-star hotel.
How many floors does The Malibu Hotel have?
The Malibu Hotel has 20 floors.
How many rooms are available at The Malibu Hotel?
The Malibu Hotel has 187 rooms in total.
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More Reviews from Other Guests in The Malibu Hotel
Overall Ratings & Reviews The Malibu Hotel
Traveloka (1,376)
Other sources (230)
8.9
Very Good
From 1,376 reviews
Provided by travelers on
Cleanliness
9.2
Room Comfort
9.1
Meal
8.7
Location
8.8
Service and Facilites
9.0
People often mention about The Malibu Hotel
All
Staff Friendliness (22)
Family Friendly (19)
Room Space (19)
Surroundings (17)
Distance to City Center (16)
Variety (16)
Ambiance (15)
Bathroom (15)
Bedroom (14)
Hotel Area (14)
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Most Recent
Format
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Traveler Reviews The Malibu Hotel
Number of reviews per page
20
40
Customer reviews
VN
Vương N.
Staycation
9.1
/10
Reviewed 6 day(s) ago
I had a 3-day, 2-night stay in Malibu
The overall quality is quite good for a 5* hotel
You can experience a complete service from the staff, clean and tidy rooms, to the accompanying services of a 5* hotel
The thing I like most is probably the service of taking you to the beach and picking you up, and the friendly security team
Hopefully the service can be improved in the future, about being clearer and more accessible for customers, in addition, the cost of accompanying services is quite high and not easy to access
Read More
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Accommodation's Reply
16 Nov 2025
Dear Mr. Wong,
On behalf of the Malibu Hotel's Board of Directors, thank you for sharing your experience at the Malibu Hotel.
Everyone at the Malibu Hotel is committed to providing the best service and prioritizing your satisfaction. We are committed to continuously improving the quality of our services and facilities. Your kind comments and suggestions will inspire all of us at the Malibu Hotel to continue improving our services.
We sincerely look forward to welcoming you back soon.
Wishing you good health and well-being.
See original
N***U
Staycation
8.5
/10
Reviewed 1 week(s) ago
Great. My second time here.
See original
1 people find it helpful
Accommodation's Reply
13 Nov 2025
Dear Valued Guest,
On behalf of the Malibu Hotel Board of Directors, we thank you for staying at the Malibu Hotel and for sharing your valuable feedback.
At the Malibu Hotel, your satisfaction is our top priority, and we are committed to improving our services and amenities. Your valuable feedback drives us to continuously improve our services and provide you with a pleasant guest experience.
Thank you again for your patronage. We look forward to welcoming you back during the upcoming holiday season and will continue to strive to provide the best service possible.
We wish you good health and well-being.
See original
TN
Thư N.
10.0
/10
Reviewed 2 week(s) ago
Good and satisfied with the services here, delicious bf breakfast, spacious, clean and comfortable rooms. I will come back if I have the chance.
See original
+5
1 people find it helpful
Accommodation's Reply
08 Nov 2025
Dear Valued Guest
On behalf of the Malibu Hotel Board of Directors, thank you for staying at the Malibu Hotel and for taking the time to share your experience with us.
All of us at the Malibu Hotel are committed to providing the highest quality service and amenities to all our guests. Your compliments are a great encouragement and support for our team.
Thank you for choosing to stay at the Malibu Hotel. We look forward to welcoming you back soon.
Wishing you good health and well-being.
See original
Verified Traveler
Staycation
10.0
/10
Reviewed 4 week(s) ago
Great place to stay and I will be back
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Accommodation's Reply
24 Oct 2025
To our guests:
On behalf of the Malibu Hotel Board of Directors,
I bid you farewell and wish you a pleasant stay at the Malibu Hotel.
The Malibu Hotel staff always prioritize guest satisfaction and provide high-quality services and amenities. Your compliments are a driving force behind our continued growth, and we are committed to providing even better service.
On behalf of all the Malibu Hotel staff, thank you for choosing to stay with us.
We wish you good health.
See original
Verified Traveler
7.1
/10
Reviewed 8 week(s) ago
The room is spacious, but still has an old smell of dust, the wooden curtains have not been cleaned for a long time, creating a dusty smell. Even though I sprayed the room and changed the blankets and other things, it still cannot cover up this old dusty smell. The soundproofing is not very good, you can hear the noise from the hallway in the room.
BF breakfast is delicious, full, service is ok.
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Accommodation's Reply
26 Sep 2025
Dear Guest,
Malibu Hotel is honored that we had the opportunity to serve you during your recent vacation and would like to thank you for taking the time to give us your feedback on your service experience at Malibu.
The concept of service quality at Malibu is always meticulously cared for from the smallest service criteria during your stay at the Hotel. Our management team and staff would like to acknowledge these sincere comments from you and will certainly improve them positively.
Once again, on behalf of all Malibu Hotel staff, we would like to thank you for staying at the hotel, hope to welcome you again in the near future
Wishing you good health.
See original
HX
Hoang X. C.
Leisure
9.1
/10
Reviewed 8 week(s) ago
Location is the best. I love the variety of the breakfast as well. On the other hand, bath towel is old and my window view is at the back side of the hotel to The Song apartment.
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Accommodation's Reply
26 Sep 2025
Dear Valued Guest,
First of all, on behalf of the Board of Directors of Malibu Hotel, we would like to sincerely thank you for taking the time to share your feedback regarding your recent experience with us.
With our commitment to providing guests with the best possible service and placing customer satisfaction as our top priority, the Malibu team always strives to continuously improve both our service quality and hotel facilities. Therefore, your comments are truly valuable in helping us enhance our system and services.
Once again, on behalf of all staff at Malibu Hotel, we would like to thank you for choosing to stay with us, and we sincerely look forward to welcoming you again in the near future.
We wish you good health and all the best.
Yours sincerely,
J***g
Business
10.0
/10
Reviewed 8 week(s) ago
Good service, clean rooms, cheerful and enthusiastic staff, spacious parking lot. The minus point is the way the parking lot is managed. The stickers on the car body are difficult to remove. When removed, the glue still sticks.
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2 people find it helpful
Accommodation's Reply
24 Sep 2025
Dear Guest,
On behalf of the Malibu Hotel Board of Directors, we would like to thank you for using the services at Malibu and taking some of your precious time to contribute your comments on your experiences at the hotel.
The desire to bring customers the most satisfaction with the services as well as the facilities is always the top criteria of the Malibu staff, your compliments and comments will certainly bring joy and be a great source of encouragement for all of our staff.
Once again, on behalf of all the Malibu Hotel staff, we would like to thank you for staying at our hotel. We hope to welcome you again in the near future.
Wishing you good health.
See original
ND
Nguyen D. M.
9.1
/10
Reviewed 10 week(s) ago
It is well worth a vacation here.
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Accommodation's Reply
12 Sep 2025
Dear Guest,
First of all, thank you and your family for choosing Malibu Hotel as a stopover during your family vacation in the coastal city of Vung Tau.
With the desire to bring customers the most satisfaction in terms of service and facilities, Malibu staff always strives to improve themselves to improve the quality of service as well as bring the best experiences to customers. Your compliments help us know that you have had a wonderful experience at Malibu, this is a great source of encouragement for the hotel staff to try harder in customer service.
Once again, on behalf of all Malibu hotel staff, I would like to thank your family for staying at the hotel, hoping to welcome your family again in the near future.
Wishing your family good health.
See original
NL
Nnk L.
8.5
/10
Reviewed 10 week(s) ago
Delicious breakfast buffet, clean and comfortable accommodation! Every time we go to Vung Tau, our family books a room at Malibu.
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Accommodation's Reply
10 Sep 2025
Dear Guest,
First of all, thank you and your family for choosing Malibu Hotel as a stopover during your family vacation in the coastal city of Vung Tau.
With the desire to bring customers the most satisfaction in terms of service and facilities, Malibu staff always strives to improve themselves to improve the quality of service as well as bring the best experiences to customers. Your compliments help us know that you have had a wonderful experience at Malibu, this is a great source of encouragement for the hotel staff to try harder in customer service.
Once again, on behalf of all Malibu hotel staff, I would like to thank your family for staying at the hotel, hoping to welcome your family again in the near future.
Wishing your family good health.
See original
L***y
Leisure
8.7
/10
Reviewed 11 week(s) ago
This time, on September 2nd, maybe because there were too many tourists, the smell of the elevator carpet, the hallway carpet, the toilet, and the room were not well taken care of. The room smell this time was different from the one during Tet, so it was not as fragrant. The previous times I ate minced porridge on the 6th floor, the bowl was very big, but now the bowl is very small. The swimming pool water is not clean, a bit cold. I hope the service quality is better.
Read More
See original
1 people find it helpful
Accommodation's Reply
06 Sep 2025
Dear Valued Guest,
First of all, on behalf of the Board of Directors of Malibu Hotel, we would like to sincerely thank you for taking the time to respond and share your experience at The Malibu Hotel.
We always appreciate your trust and support - it is the most valuable asset for the hotel's development. Therefore, the entire Malibu team constantly strives to improve our services, build practical customer care policies, and bring the most complete and memorable vacation experiences to our customers.
However, during the service process, it is regrettable that there were shortcomings that affected your experience. We sincerely apologize and hope to receive your sympathy.
When you have the opportunity to return to the coastal city of Vung Tau, we hope you will continue to give Malibu the opportunity to welcome and bring you a true vacation and see the changes from Malibu thanks to your sincere comments.
Wishing you good health.
See original
LT
LE THI C. N.
Staycation
8.8
/10
Reviewed 11 week(s) ago
Overall, the experience was good when staying here except when checking in, there was an unpleasant smell in the room, which everyone guessed was camphor (no one could explain why there was this smell) so we had to inform the housekeeping to install an essential oil diffuser.
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Accommodation's Reply
03 Sep 2025
Dear Valued Guest,
First of all, on behalf of the Board of Directors of Malibu Hotel, we would like to sincerely thank you for taking the time to respond and share your experience at The Malibu Hotel.
We always appreciate your trust and support - it is the most valuable asset for the hotel's development. Therefore, the entire Malibu team constantly strives to improve our services, build practical customer care policies, and bring the most complete and memorable vacation experiences to our customers.
However, during the service process, it is regrettable that there were shortcomings that affected your experience. We sincerely apologize and hope to receive your sympathy.
When you have the opportunity to return to the coastal city of Vung Tau, we hope you will continue to give Malibu the opportunity to welcome and bring you a true vacation and see the changes from Malibu thanks to your sincere comments.
Wishing you good health.
See original
N***n
Staycation
10.0
/10
Reviewed 12 week(s) ago
Friendly, enthusiastic and cheerful staff
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Accommodation's Reply
27 Aug 2025
Dear Guest,
We are very grateful for your feedback on your stay at The Malibu Hotel Vung Tau. Your compliments are a source of motivation for the Malibu staff. We will share your compliments with our staff and are sure that this will be a source of encouragement for the entire staff as the Malibu team always strives to continuously improve the quality of our services.
Thank you for staying at Malibu and hope that Malibu will have more opportunities to welcome you in the future.
Wishing you good health.
See original
J***g
Business
10.0
/10
Reviewed 13 week(s) ago
Great experience will still visit this hotel next time
See original
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Accommodation's Reply
27 Aug 2025
Dear Guest,
First of all, thank you for choosing Malibu Hotel as your stopover during your vacation in the coastal city of Vung Tau.
With the desire to bring customers the most satisfaction in terms of service and facilities, Malibu staff always strives to improve themselves to improve the quality of service as well as bring the best experiences to customers. Your compliments are one of the sources of motivation for the hotel to continue to develop and serve customers better and better.
Once again, on behalf of all Malibu Hotel staff, I would like to thank you for staying at the hotel, and hope to welcome you again in the near future.
Wishing you good health.
See original
D***G
9.4
/10
Reviewed 14 week(s) ago
Friendly and enthusiastic staff. Clean and comfortable room, fast service.
See original
3 people find it helpful
Accommodation's Reply
14 Aug 2025
Dear Guest,
First of all, thank you for choosing Malibu Hotel as your stopover during your recent vacation.
With the desire to bring customers the most satisfaction in terms of service and facilities, Malibu staff always strives to improve themselves to improve the quality of service as well as bring the best experiences to customers. Your compliments are one of the sources of motivation for the hotel to continue to develop and serve customers better and better.
Once again, on behalf of all Malibu Hotel staff, I would like to thank you for staying at the hotel, and hope to welcome you again in the near future.
Wishing you good health.
See original
PA
Phii A.
Staycation
8.5
/10
Reviewed 15 week(s) ago
Clean rooms, varied breakfast, attentive and enthusiastic staff
See original
2 people find it helpful
Accommodation's Reply
06 Aug 2025
Dear Ms. Phi Anh,
On behalf of the Malibu Hotel Board of Directors, we would like to thank you for using the services at Malibu and taking some of your precious time to contribute your comments on your experiences at the hotel.
The desire to bring customers the most satisfaction with the services as well as the facilities is always the top criteria of the Malibu staff, your compliments bring joy and are a great source of encouragement for our entire staff.
Once again, on behalf of all the Malibu Hotel staff, we would like to thank you for staying at the hotel, and hope to welcome you again in the near future.
Wishing you good health.
See original
NT
Nguyen T. A. T.
7.0
/10
Reviewed 16 week(s) ago
My family had a great time in Malibu.
See original
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Accommodation's Reply
05 Aug 2025
Dear Ms. Thu,
On behalf of the Malibu Hotel Board of Directors, we would like to sincerely thank you for choosing our hotel services and taking the time to share your feelings and comments after your stay.
Customer satisfaction is always the top goal that Malibu staff constantly strives for. Your sincere compliments not only bring joy but also serve as a great source of encouragement, adding positive spirit and energy to our team in our journey of service.
Once again, we would like to send you our most sincere thanks for choosing to stay at Malibu Hotel. We hope to have the opportunity to welcome and serve you soon on your next visit.
Wishing you and your family good health.
See original
NC
NGUYEN C. T.
9.7
/10
Reviewed 17 week(s) ago
Too good for the money spent, near the beach, there are staff to pick you up and drop you off. Supported with early check-in and late check-out. Breakfast is quite diverse, the room is clean and comfortable. Should experience it.
See original
1 people find it helpful
Accommodation's Reply
24 Jul 2025
Dear Guest,
On behalf of the Malibu Hotel Board of Directors, we would like to sincerely thank you for taking the time to share with us your wonderful experiences at the Malibu Hotel.
The desire to bring customers the most satisfaction in terms of service and facilities is always the top priority of the Malibu staff. We are very pleased that you and your family had a perfect vacation at the Malibu Hotel. We are sure that the Malibu staff will continue to work hard to maintain and improve the quality of service provided to customers better and better.
Once again, on behalf of all the Malibu Hotel staff, we would like to thank you for staying at the hotel. We hope to welcome you and your family again in the near future.
Wishing you good health.
Sincerely,
See original
H***h
Staycation
10.0
/10
Reviewed 17 week(s) ago
The hotel is located in a great area, opposite is a delicious seafood restaurant, next to it is a noodle restaurant, it's very easy to get to the places I want. About the hotel room, I chose a room for 3 people, the wall in the middle seems a bit far away, hmm, for me, I don't like that part. The breakfast at the restaurant is extremely diverse. In general, the service at the hotel is very ok.
Read More
See original
1 people find it helpful
Accommodation's Reply
24 Jul 2025
Dear Guest,
On behalf of the Malibu Hotel Board of Directors, we would like to sincerely thank you for taking the time to share with us your wonderful experiences at the Malibu Hotel.
The desire to bring customers the most satisfaction in terms of service and facilities is always the top priority of the Malibu staff. We are very pleased that you and your family had a perfect vacation at the Malibu Hotel. We are sure that the Malibu staff will continue to work hard to maintain and improve the quality of service provided to customers better and better.
Once again, on behalf of all the Malibu Hotel staff, we would like to thank you for staying at the hotel. We hope to welcome you and your family again in the near future.
Wishing you good health.
Sincerely,
See original
H***G
Staycation
10.0
/10
Reviewed 18 week(s) ago
Clean spacious room. Friendly staff. Shuttle to the beach.
See original
1 people find it helpful
Accommodation's Reply
24 Jul 2025
Dear Guest,
On behalf of the Malibu Hotel Board of Directors, we would like to sincerely thank you for taking the time to share with us your wonderful experiences at the Malibu Hotel.
The desire to bring customers the most satisfaction in terms of service and facilities is always the top priority of the Malibu staff. We are very pleased that you and your family had a perfect vacation at the Malibu Hotel. We are sure that the Malibu staff will continue to work hard to maintain and improve the quality of service provided to customers better and better.
Once again, on behalf of all the Malibu Hotel staff, we would like to thank you for staying at the hotel. We hope to welcome you and your family again in the near future.
Wishing you good health.
Sincerely,
See original
NGUYEN
Staycation
10.0
/10
Reviewed 21 week(s) ago
Customer care and consultation are very thoughtful and enthusiastic 🌹❤️
See original
1 people find it helpful
Accommodation's Reply
24 Jul 2025
Dear Guest,
On behalf of the Malibu Hotel Board of Directors, we would like to sincerely thank you for taking the time to share with us your wonderful experiences at the Malibu Hotel.
The desire to bring customers the most satisfaction in terms of service and facilities is always the top priority of the Malibu staff. We are very pleased that you and your family had a perfect vacation at the Malibu Hotel. We are sure that the Malibu staff will continue to work hard to maintain and improve the quality of service provided to customers better and better.
Once again, on behalf of all the Malibu Hotel staff, we would like to thank you for staying at the hotel. We hope to welcome you and your family again in the near future.
Wishing you good health.
Sincerely,
See original
Number of reviews per page
20
40
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Overall Ratings & Reviews The Malibu Hotel
Traveloka (1,376)
Other sources (230)
8.9
Very Good
From 1,376 reviews
Provided by travelers on
Cleanliness
9.2
Room Comfort
9.1
Meal
8.7
Location
8.8
Service and Facilites
9.0
People often mention about The Malibu Hotel
All
Staff Friendliness (22)
Family Friendly (19)
Room Space (19)
Surroundings (17)
Distance to City Center (16)
Variety (16)
Ambiance (15)
Bathroom (15)
Bedroom (14)
Hotel Area (14)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews The Malibu Hotel
Number of reviews per page
20
40
Customer reviews
VN
Vương N.
Staycation
9.1
/10
Reviewed 6 day(s) ago
I had a 3-day, 2-night stay in Malibu
The overall quality is quite good for a 5* hotel
You can experience a complete service from the staff, clean and tidy rooms, to the accompanying services of a 5* hotel
The thing I like most is probably the service of taking you to the beach and picking you up, and the friendly security team
Hopefully the service can be improved in the future, about being clearer and more accessible for customers, in addition, the cost of accompanying services is quite high and not easy to access
Read More
See original
Find this review helpful?
Accommodation's Reply
16 Nov 2025
Dear Mr. Wong,
On behalf of the Malibu Hotel's Board of Directors, thank you for sharing your experience at the Malibu Hotel.
Everyone at the Malibu Hotel is committed to providing the best service and prioritizing your satisfaction. We are committed to continuously improving the quality of our services and facilities. Your kind comments and suggestions will inspire all of us at the Malibu Hotel to continue improving our services.
We sincerely look forward to welcoming you back soon.
Wishing you good health and well-being.
See original
N***U
Staycation
8.5
/10
Reviewed 1 week(s) ago
Great. My second time here.
See original
1 people find it helpful
Accommodation's Reply
13 Nov 2025
Dear Valued Guest,
On behalf of the Malibu Hotel Board of Directors, we thank you for staying at the Malibu Hotel and for sharing your valuable feedback.
At the Malibu Hotel, your satisfaction is our top priority, and we are committed to improving our services and amenities. Your valuable feedback drives us to continuously improve our services and provide you with a pleasant guest experience.
Thank you again for your patronage. We look forward to welcoming you back during the upcoming holiday season and will continue to strive to provide the best service possible.
We wish you good health and well-being.
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TN
Thư N.
10.0
/10
Reviewed 2 week(s) ago
Good and satisfied with the services here, delicious bf breakfast, spacious, clean and comfortable rooms. I will come back if I have the chance.
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+5
1 people find it helpful
Accommodation's Reply
08 Nov 2025
Dear Valued Guest
On behalf of the Malibu Hotel Board of Directors, thank you for staying at the Malibu Hotel and for taking the time to share your experience with us.
All of us at the Malibu Hotel are committed to providing the highest quality service and amenities to all our guests. Your compliments are a great encouragement and support for our team.
Thank you for choosing to stay at the Malibu Hotel. We look forward to welcoming you back soon.
Wishing you good health and well-being.
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Verified Traveler
Staycation
10.0
/10
Reviewed 4 week(s) ago
Great place to stay and I will be back
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Accommodation's Reply
24 Oct 2025
To our guests:
On behalf of the Malibu Hotel Board of Directors,
I bid you farewell and wish you a pleasant stay at the Malibu Hotel.
The Malibu Hotel staff always prioritize guest satisfaction and provide high-quality services and amenities. Your compliments are a driving force behind our continued growth, and we are committed to providing even better service.
On behalf of all the Malibu Hotel staff, thank you for choosing to stay with us.
We wish you good health.
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Verified Traveler
7.1
/10
Reviewed 8 week(s) ago
The room is spacious, but still has an old smell of dust, the wooden curtains have not been cleaned for a long time, creating a dusty smell. Even though I sprayed the room and changed the blankets and other things, it still cannot cover up this old dusty smell. The soundproofing is not very good, you can hear the noise from the hallway in the room.
BF breakfast is delicious, full, service is ok.
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Accommodation's Reply
26 Sep 2025
Dear Guest,
Malibu Hotel is honored that we had the opportunity to serve you during your recent vacation and would like to thank you for taking the time to give us your feedback on your service experience at Malibu.
The concept of service quality at Malibu is always meticulously cared for from the smallest service criteria during your stay at the Hotel. Our management team and staff would like to acknowledge these sincere comments from you and will certainly improve them positively.
Once again, on behalf of all Malibu Hotel staff, we would like to thank you for staying at the hotel, hope to welcome you again in the near future
Wishing you good health.
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HX
Hoang X. C.
Leisure
9.1
/10
Reviewed 8 week(s) ago
Location is the best. I love the variety of the breakfast as well. On the other hand, bath towel is old and my window view is at the back side of the hotel to The Song apartment.
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Accommodation's Reply
26 Sep 2025
Dear Valued Guest,
First of all, on behalf of the Board of Directors of Malibu Hotel, we would like to sincerely thank you for taking the time to share your feedback regarding your recent experience with us.
With our commitment to providing guests with the best possible service and placing customer satisfaction as our top priority, the Malibu team always strives to continuously improve both our service quality and hotel facilities. Therefore, your comments are truly valuable in helping us enhance our system and services.
Once again, on behalf of all staff at Malibu Hotel, we would like to thank you for choosing to stay with us, and we sincerely look forward to welcoming you again in the near future.
We wish you good health and all the best.
Yours sincerely,
J***g
Business
10.0
/10
Reviewed 8 week(s) ago
Good service, clean rooms, cheerful and enthusiastic staff, spacious parking lot. The minus point is the way the parking lot is managed. The stickers on the car body are difficult to remove. When removed, the glue still sticks.
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2 people find it helpful
Accommodation's Reply
24 Sep 2025
Dear Guest,
On behalf of the Malibu Hotel Board of Directors, we would like to thank you for using the services at Malibu and taking some of your precious time to contribute your comments on your experiences at the hotel.
The desire to bring customers the most satisfaction with the services as well as the facilities is always the top criteria of the Malibu staff, your compliments and comments will certainly bring joy and be a great source of encouragement for all of our staff.
Once again, on behalf of all the Malibu Hotel staff, we would like to thank you for staying at our hotel. We hope to welcome you again in the near future.
Wishing you good health.
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ND
Nguyen D. M.
9.1
/10
Reviewed 10 week(s) ago
It is well worth a vacation here.
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Accommodation's Reply
12 Sep 2025
Dear Guest,
First of all, thank you and your family for choosing Malibu Hotel as a stopover during your family vacation in the coastal city of Vung Tau.
With the desire to bring customers the most satisfaction in terms of service and facilities, Malibu staff always strives to improve themselves to improve the quality of service as well as bring the best experiences to customers. Your compliments help us know that you have had a wonderful experience at Malibu, this is a great source of encouragement for the hotel staff to try harder in customer service.
Once again, on behalf of all Malibu hotel staff, I would like to thank your family for staying at the hotel, hoping to welcome your family again in the near future.
Wishing your family good health.
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NL
Nnk L.
8.5
/10
Reviewed 10 week(s) ago
Delicious breakfast buffet, clean and comfortable accommodation! Every time we go to Vung Tau, our family books a room at Malibu.
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Accommodation's Reply
10 Sep 2025
Dear Guest,
First of all, thank you and your family for choosing Malibu Hotel as a stopover during your family vacation in the coastal city of Vung Tau.
With the desire to bring customers the most satisfaction in terms of service and facilities, Malibu staff always strives to improve themselves to improve the quality of service as well as bring the best experiences to customers. Your compliments help us know that you have had a wonderful experience at Malibu, this is a great source of encouragement for the hotel staff to try harder in customer service.
Once again, on behalf of all Malibu hotel staff, I would like to thank your family for staying at the hotel, hoping to welcome your family again in the near future.
Wishing your family good health.
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L***y
Leisure
8.7
/10
Reviewed 11 week(s) ago
This time, on September 2nd, maybe because there were too many tourists, the smell of the elevator carpet, the hallway carpet, the toilet, and the room were not well taken care of. The room smell this time was different from the one during Tet, so it was not as fragrant. The previous times I ate minced porridge on the 6th floor, the bowl was very big, but now the bowl is very small. The swimming pool water is not clean, a bit cold. I hope the service quality is better.
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1 people find it helpful
Accommodation's Reply
06 Sep 2025
Dear Valued Guest,
First of all, on behalf of the Board of Directors of Malibu Hotel, we would like to sincerely thank you for taking the time to respond and share your experience at The Malibu Hotel.
We always appreciate your trust and support - it is the most valuable asset for the hotel's development. Therefore, the entire Malibu team constantly strives to improve our services, build practical customer care policies, and bring the most complete and memorable vacation experiences to our customers.
However, during the service process, it is regrettable that there were shortcomings that affected your experience. We sincerely apologize and hope to receive your sympathy.
When you have the opportunity to return to the coastal city of Vung Tau, we hope you will continue to give Malibu the opportunity to welcome and bring you a true vacation and see the changes from Malibu thanks to your sincere comments.
Wishing you good health.
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LT
LE THI C. N.
Staycation
8.8
/10
Reviewed 11 week(s) ago
Overall, the experience was good when staying here except when checking in, there was an unpleasant smell in the room, which everyone guessed was camphor (no one could explain why there was this smell) so we had to inform the housekeeping to install an essential oil diffuser.
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Accommodation's Reply
03 Sep 2025
Dear Valued Guest,
First of all, on behalf of the Board of Directors of Malibu Hotel, we would like to sincerely thank you for taking the time to respond and share your experience at The Malibu Hotel.
We always appreciate your trust and support - it is the most valuable asset for the hotel's development. Therefore, the entire Malibu team constantly strives to improve our services, build practical customer care policies, and bring the most complete and memorable vacation experiences to our customers.
However, during the service process, it is regrettable that there were shortcomings that affected your experience. We sincerely apologize and hope to receive your sympathy.
When you have the opportunity to return to the coastal city of Vung Tau, we hope you will continue to give Malibu the opportunity to welcome and bring you a true vacation and see the changes from Malibu thanks to your sincere comments.
Wishing you good health.
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N***n
Staycation
10.0
/10
Reviewed 12 week(s) ago
Friendly, enthusiastic and cheerful staff
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Accommodation's Reply
27 Aug 2025
Dear Guest,
We are very grateful for your feedback on your stay at The Malibu Hotel Vung Tau. Your compliments are a source of motivation for the Malibu staff. We will share your compliments with our staff and are sure that this will be a source of encouragement for the entire staff as the Malibu team always strives to continuously improve the quality of our services.
Thank you for staying at Malibu and hope that Malibu will have more opportunities to welcome you in the future.
Wishing you good health.
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J***g
Business
10.0
/10
Reviewed 13 week(s) ago
Great experience will still visit this hotel next time
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Accommodation's Reply
27 Aug 2025
Dear Guest,
First of all, thank you for choosing Malibu Hotel as your stopover during your vacation in the coastal city of Vung Tau.
With the desire to bring customers the most satisfaction in terms of service and facilities, Malibu staff always strives to improve themselves to improve the quality of service as well as bring the best experiences to customers. Your compliments are one of the sources of motivation for the hotel to continue to develop and serve customers better and better.
Once again, on behalf of all Malibu Hotel staff, I would like to thank you for staying at the hotel, and hope to welcome you again in the near future.
Wishing you good health.
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D***G
9.4
/10
Reviewed 14 week(s) ago
Friendly and enthusiastic staff. Clean and comfortable room, fast service.
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3 people find it helpful
Accommodation's Reply
14 Aug 2025
Dear Guest,
First of all, thank you for choosing Malibu Hotel as your stopover during your recent vacation.
With the desire to bring customers the most satisfaction in terms of service and facilities, Malibu staff always strives to improve themselves to improve the quality of service as well as bring the best experiences to customers. Your compliments are one of the sources of motivation for the hotel to continue to develop and serve customers better and better.
Once again, on behalf of all Malibu Hotel staff, I would like to thank you for staying at the hotel, and hope to welcome you again in the near future.
Wishing you good health.
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PA
Phii A.
Staycation
8.5
/10
Reviewed 15 week(s) ago
Clean rooms, varied breakfast, attentive and enthusiastic staff
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2 people find it helpful
Accommodation's Reply
06 Aug 2025
Dear Ms. Phi Anh,
On behalf of the Malibu Hotel Board of Directors, we would like to thank you for using the services at Malibu and taking some of your precious time to contribute your comments on your experiences at the hotel.
The desire to bring customers the most satisfaction with the services as well as the facilities is always the top criteria of the Malibu staff, your compliments bring joy and are a great source of encouragement for our entire staff.
Once again, on behalf of all the Malibu Hotel staff, we would like to thank you for staying at the hotel, and hope to welcome you again in the near future.
Wishing you good health.
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NT
Nguyen T. A. T.
7.0
/10
Reviewed 16 week(s) ago
My family had a great time in Malibu.
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Accommodation's Reply
05 Aug 2025
Dear Ms. Thu,
On behalf of the Malibu Hotel Board of Directors, we would like to sincerely thank you for choosing our hotel services and taking the time to share your feelings and comments after your stay.
Customer satisfaction is always the top goal that Malibu staff constantly strives for. Your sincere compliments not only bring joy but also serve as a great source of encouragement, adding positive spirit and energy to our team in our journey of service.
Once again, we would like to send you our most sincere thanks for choosing to stay at Malibu Hotel. We hope to have the opportunity to welcome and serve you soon on your next visit.
Wishing you and your family good health.
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NC
NGUYEN C. T.
9.7
/10
Reviewed 17 week(s) ago
Too good for the money spent, near the beach, there are staff to pick you up and drop you off. Supported with early check-in and late check-out. Breakfast is quite diverse, the room is clean and comfortable. Should experience it.
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1 people find it helpful
Accommodation's Reply
24 Jul 2025
Dear Guest,
On behalf of the Malibu Hotel Board of Directors, we would like to sincerely thank you for taking the time to share with us your wonderful experiences at the Malibu Hotel.
The desire to bring customers the most satisfaction in terms of service and facilities is always the top priority of the Malibu staff. We are very pleased that you and your family had a perfect vacation at the Malibu Hotel. We are sure that the Malibu staff will continue to work hard to maintain and improve the quality of service provided to customers better and better.
Once again, on behalf of all the Malibu Hotel staff, we would like to thank you for staying at the hotel. We hope to welcome you and your family again in the near future.
Wishing you good health.
Sincerely,
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H***h
Staycation
10.0
/10
Reviewed 17 week(s) ago
The hotel is located in a great area, opposite is a delicious seafood restaurant, next to it is a noodle restaurant, it's very easy to get to the places I want. About the hotel room, I chose a room for 3 people, the wall in the middle seems a bit far away, hmm, for me, I don't like that part. The breakfast at the restaurant is extremely diverse. In general, the service at the hotel is very ok.
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1 people find it helpful
Accommodation's Reply
24 Jul 2025
Dear Guest,
On behalf of the Malibu Hotel Board of Directors, we would like to sincerely thank you for taking the time to share with us your wonderful experiences at the Malibu Hotel.
The desire to bring customers the most satisfaction in terms of service and facilities is always the top priority of the Malibu staff. We are very pleased that you and your family had a perfect vacation at the Malibu Hotel. We are sure that the Malibu staff will continue to work hard to maintain and improve the quality of service provided to customers better and better.
Once again, on behalf of all the Malibu Hotel staff, we would like to thank you for staying at the hotel. We hope to welcome you and your family again in the near future.
Wishing you good health.
Sincerely,
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H***G
Staycation
10.0
/10
Reviewed 18 week(s) ago
Clean spacious room. Friendly staff. Shuttle to the beach.
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1 people find it helpful
Accommodation's Reply
24 Jul 2025
Dear Guest,
On behalf of the Malibu Hotel Board of Directors, we would like to sincerely thank you for taking the time to share with us your wonderful experiences at the Malibu Hotel.
The desire to bring customers the most satisfaction in terms of service and facilities is always the top priority of the Malibu staff. We are very pleased that you and your family had a perfect vacation at the Malibu Hotel. We are sure that the Malibu staff will continue to work hard to maintain and improve the quality of service provided to customers better and better.
Once again, on behalf of all the Malibu Hotel staff, we would like to thank you for staying at the hotel. We hope to welcome you and your family again in the near future.
Wishing you good health.
Sincerely,
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NGUYEN
Staycation
10.0
/10
Reviewed 21 week(s) ago
Customer care and consultation are very thoughtful and enthusiastic 🌹❤️
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1 people find it helpful
Accommodation's Reply
24 Jul 2025
Dear Guest,
On behalf of the Malibu Hotel Board of Directors, we would like to sincerely thank you for taking the time to share with us your wonderful experiences at the Malibu Hotel.
The desire to bring customers the most satisfaction in terms of service and facilities is always the top priority of the Malibu staff. We are very pleased that you and your family had a perfect vacation at the Malibu Hotel. We are sure that the Malibu staff will continue to work hard to maintain and improve the quality of service provided to customers better and better.
Once again, on behalf of all the Malibu Hotel staff, we would like to thank you for staying at the hotel. We hope to welcome you and your family again in the near future.
Wishing you good health.
Sincerely,
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