Sonesta ES Suites Carmel Mountain – San Diego

Explore Sonesta ES Suites Carmel Mountain – San Diego
8.4
Very Good
From 841 reviews
Cleanliness

8.6

Room Comfort

8.4

Location

9.0

Service and Facilites

8.6

Traveler Reviews Sonesta ES Suites Carmel Mountain – San Diego

Number of reviews per page
20
40
Top reviews
Delano
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

It was okay. Our room had a portable air conditioner that didn’t cool off the bedroom.
Gladwell
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I really enjoyed my stay it felt more of a home far away from home. The staff was very friendly and helpful
Maria
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I booked 2 nights because my dog was having surgery in the area. The room was dirty. Fingerprints on the walls and doors. Bathroom had hair and full of dirt and dust. Pillow had yellow stains. I asked to be switch to a different room. The front desk lady said she would call me back. She never did so I checked out that afternoon and was still charged for one of the night. The property itself was also dirt. Bags of dirty linen sheets and towels piled outside. Dog poop around the outdoor walk ways. DO NOT STAY HERE!
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Katherine
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Stayed here with my family. Room was spacious and clean. Breakfast was nice and there’s lots of shopping and dining nearby that are walkable.
Lyssa
icon-Leisure
Leisure
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This was a nice stay! Employees were all so nice and accommodating! The property itself could use some love, a little cleaning, painting and get rid of the popcorn ceilings. I really loved that it was a mini suite! A full kitchen, living room and separate bedroom plus a balcony! The only negative was the breakfast. First it’s too short, 6:30-8:30 is not enough time. Also, they were out of items which shouldn’t happen if you are only open 2 hours? All in all a good stay and I would stay there again, thank you!
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Gary
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The hotel room was nice and clean
Jessica
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Easy check in and check out- room was clean and in a great area with a ton of restaurants and things around. We had the 2 room suite which was great for privacy ! Will def stay again.
KRISTINE
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

We stayed for only one night. Although our
Derek
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Had a good stay
Michael
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Noisy thin walls - sounded like hookers next door with lots of in and out traffic and the door opening and closing all night. WiFi not working nor repaired thus far.
Maria
icon-Business
Business
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

I have stayed here many times. I like how clean it always is and the staff is very helpful.
Afira Arrastia
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

This is a bare minimum property that could be better with a little bit of effort. The room options are good, the kitchenette is a great thing to have when you’re with kids and everything is clean and tidy. The beds are even comfy. All the basics are there. But There’s a lot of construction going on and it’s noisy with very little regard for the timing of the day. Also, we needed bedding for the pullout couch and we got it but we told sorry no pillows but the most annoying thing was on an 85° temperature day in July. We were looking forward to jumping in the pool only to learn that the pool and whirlpool were closed. That was information that would’ve been helpful to know before booking.
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seth david
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

It looked like the property was undergoing some upgrades. But general cleanliness was not being done around the grounds. Room was nice and clean. Shower had issues draining.
Cecilia
icon-Leisure
Leisure
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Staff very helpful and professional service. Enjoyed comfortable beds and amenities were great. Staffing we're excellent. Breakfast was delicious.
Cassandra
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Room was dirty, bathroom dirty had hair in shower, mold in bathroom. I told front desk and they said sorry.
Ana Maria
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great staff!
Sherry
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Super nice staff!
Kari
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

The gentleman that checked us in was so busy but kind and attentive. The property offered tennis, pickleball, basketball, ping pong & a pool!! I was impressed with the entire hotel's cleanliness & location to everything.
Arnel
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Nice area
Omar Martinez
icon-Leisure
Leisure
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Lack of amenities when requested
Number of reviews per page
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