Fantastic hotel, polite staff and great spa! Great location in Principle Real, nothing is too far away

The staff at Altis Grand are first class. Service was impeccable throughout our stay. Room was very nice, beds very comfortable, bathroom/shower were excellent. Hotel is located in the financial district so can’t walk to tourist spots but easy uber rides to anywhere u want to go.

Very friendly staff. Clean. Great hospitality experience. 10 out of 10. Highly recommended.

The Hotel in the center and every close to many attractions . The staff are very very helpful they, every request we maid was attended to. we also had 6 nights at the hotel booked through Expedia and when we wanted to visit Porto the hotel transferred 2 nights to Altis Hotel in Port. thanks to Claudia the receptionist for taking the extra efforts to transfer our booking. the hotel in port was beautiful and new. Breakfast can be improved little bit, thanks again for the hotel staff for making our stay enjoyable

Very clean rooms with enough space for a family of 3. Very kind staff and very rich breakfast. The hotel is in a nice location at the city center and you can easily walk to the old town center or use the subway as 2 stations are located nearby.

Good property but whilst checking we didn’t have a good experience as the receptionist came across very rude and probably seemed racist unwelcoming. Being our first time in Portugal and at the first hotel was disappointing.

Staff was super friendly. Noisy street during the night.

Super friendly staff Good room Nice facilities

Great hotel modern in a quiet area. Very friendly staff Great breakfast buffet Very very clean. Would stay here again

Very good location. every thing very clean and the crew are very helpful. big breakfast ' every one can find what to eat and lots of coffee. they send a cake and sparkling wine for a birthday with out any request. every breakfast a member of the crew asks if they can help with something and gives offers on were to go or what to do. they place is clean and they clean the room very well every day. they have a spa ... nice size pool for a spa , hot bath saunas both dry and wet and gym all vey clean , very nice and for the most part very few ppl so it was a favorite place for the kids we were 6 ppl for 8 days they even allowed us to stay late because of aware flight leaving at night

Hotel Staff was very attentive, always ask our stay so far (not common everywhere) that shows they willing to make it better. Big and spacious room, we liked the property and it’s worth a come back, as Hotel is getting older some renovation is going on, overall Hotel deserve a 5 Star overall Raiting.

There was a situation at the front desk, however it was resolved. Overall, the stay was very enjoyable.

This hotel was perfect for our family (2 young girls) and my wife! We needed a suite and the sofa bed was perfect! Staff was GREAT! Very polite and available without hesitation at all. Top notch! Rooms were cleaned at all times. Location was just down the hill from Libertad street. Ver close to everything within ten minute walk (Tuk Tuk, tram, shopping, on/off BUS, etc) CONS: There was construction in the hotel. They were upfront about it. Hotel feels dated but it was still very well taken care of. With the walking hills all over, would have preferred being on Libertad street but I have no actual hesitation or complaints about this hotel!

Great place to stay!

Excellent hotel. Excellent location (in between three very easily accessible metro stations). The surrounding area feels very safe. There is a great cafe 1 street away (2 min walk) from the hotel that does very good and reasonably priced food / coffeee / breakfast deals etc. Pool / spa area was great and all the staff were very friendly and helpful. Cannot fault this hotel. Would stay there again if I am lucky enough to visit Lisbon again.

Perfect stay with really kind people and a fabulous breakfast

I really enjoyed my stay

Excellent location. Concierge service great. Staff really friendly.

Facility location is great, staff was trying to help. The only thing I did not like is the cigarette smell in the hall ways.

Great location