The room was bigger than average hotels in Tokyo, and it was only 5 minutes away from Metro Marunouchi Line.

The staff was very friendly & the room was very clean!

Friendly staff. Coin laundry is a plus. Shinjuku Gyoen is within walking distance, we came at the right time during cherry blossom season. Lots of convenience stores near the hotel. Minus: limited space for a family of 4 just like most accommodations in Japan.

Good room, location. Only breakfast is limited, food range should be improved.

The staffs were really nice and helpful. They even helped us to send our luggage. Room was quite big for a Tokyo room.

a little bit far to reach metro station but use bus no.61 in front of the hotel to shinjuku station. amazing hotel, can cook inside, very spacey for Tokyo. 10/10

The hotel's room is spacious compared to other hotels in shinjuku area. And it comes with fully equipped kitchen. The hotel was satisfying and they even provided free snack during typhoon night. Appreciate that. The only downside was the location. It's quite far from the train station and from shinjuku central

the hotel's room is spacious compared to other hotels in shinjuku area. and it comes with fully equipped kitchen. the hotel was satisfying and they even provided free snack during typhoon night. appreciate that. the only downside was the location. it's quite far from the train station and from shinjuku central

Clean room, strategic location, value for money

Breakfast time was to short, we are the tourist who spend the time in Japan for relax so we hope we still have time to breakfast until 11 AM, but not in this hotel and no toleration even we late for 10 minute for breakfast.

It's aparthotel. Room is clean and big. They provide all the amenities even the cooking utensils. Around 20 mins from station by walking but there are many attractions near hotel.

In various corners of the world Citadines is known as a practical and comfortable serviced apartment, including this Citadines Shinjuku Tokyo. Just a shame, in my opinion the location of the property in Shinjuku is a little far from the nearest Metro station, around 800 meters and Shinjuku Station, about 1 km. This is a bit inconvenient if it's raining. For food problems do not have to worry because there are 7 Eleven and Lawson that are always reliable and tens of Izakaya, Ramen, etc. in just 3-5 minutes walk

Love the place, the room is big

Love the room, excellent service, good locations. We love the spacious room.

Great hotel. Customer service is nice. The room which we stay (studio double) is large than most of our stay in Japan. Amenities is complete. Close to lawson and family mart. No water provided for second days till our check out.

The hotel is okay, the location is okay. Unfortunately the reception service was not so friendly. Want to ask for a taxi to the airport is very difficult. Not according to the request for a big taxi, no matter the amount of our baggage.

Hotel very good, but little bit far from JR Station.

The employees are very friendly, big rooms, complete with microwave and stove and appliances, excellent facilities, excellent location.

Perfect, its place near to shinjuku

I was here 2009, I'm back again in 2017, I love this hotel because its clean and good location.