One night stay convenient for Hammersmith Apollo , wasn’t expecting much , clean bedding but poorly fitted sheet and mattress had big dent in it so had to turn it over for comfort, needed earplugs as no double glazing, one clothes hanger, one towel , nowhere to put toiletries in shower , shower took ages to heat up , no bath mat , tea and coffee sachets but no kettle , fridge in a small room not sure why, no chair , drawers that had fridge on , bed had empty space for drawers underneath. Room could do with a bit of tlc and thought.

I wasn’t expecting perfect or amazing conditions just a clean place to put my head down. The room clearly hadn’t been cleaned. There were numerous issues regarding cleanliness, chewing gum left in the shower, stained bedding, small single use blocks of soap left open and used around the bathroom. Additionally, this was coupled with thick layers of dust amongst lots of other things. The room looked like it belonged in a slum landlord documentary.

Cheap hotel, service was good. Toilet seat didn't fit the toilet properly but that was fine. Couple marks in the loo again not too much of an issue. There was a hair in one of the beds but it wasn't much of a problem. The Tv was broken but didn't hinder the usage. The lovely gentleman in reception had reduced the price for me which was kind of him. Main concern is the room was downstairs which didn't have a light until you got too the rooms. Maybe it might be worth getting a light installed as I can forsee an accident happening.

Parking was horrible fan was not working

I got bit by bed bugs. In room 7. The fridge has mold in it. Asked to get it cleaned over 2 days. Not cleaned. Cleaned on day 2 but looks like it was wiped off cause you can still see the black mold on fridge door shelves. Very narrow stairs and of couse in Europe fisr floor is 2nd floor. Staff were very helpful with helping me move my bags. Staff there are nice and atrentive.Please do something about the water stained ceilings in shower and please fumigate the bed bugs.

Beds were so dirty, insects ate up my body I woke up with multiple bites, rashes and sever allergy, bought ton of allergy pills and hydrocortisone ointment 3 days later and still not getting better. Booked 4 nights, left after two only. Stay away I warned you. I will follow up with expedia to get a refund.

Very dirty bathroom-used shaver, body wash. Bathroom dirty with mold in ceiling. Flooding bathroom during shower. No bathmats provided or hand soap. Hair on bed linen. Dirty mini refrigerator. Dirty curtains. No effort make room comfortable. Not one came to inspect room after we complained. No alternative offered. While they were kind to allow us to check in after midnight, the service was not the best afterwards.

Good, cheap and comfy . Handy for transport.

The room was small, but comfortable. The room and bathroom were spotless. The only negative is that the bed had a big dip in it, making the sleep not as comfortable as it could have been.

Very congested, non spacious room

I am disabled and I was on the second floor very narrow stairs and nobody to help me up and when I left I had to go to the street and ask a stranger to carry my case down. I had no pillow the first night tho when there was actually someone at reception they promised me they would get one. The TV remote did not work so I had sky news the whole stay

Amazing staff, very helpful and kind! Would stay there again.

Proximity to public transport was good but it seemed as if only the linen had been changed and the room had not been cleaned. The bathroom and refrigerator were both mouldy, the walls dirty, the floors not well vacuumed and the areas beneath and around the bed and walls were very dusty.

Basic. Price okay if can get lower rate. Fine for transport links and safe area if leaving early morning. Need to travel for work again soon and was just going to book again. Room a little warm at times but fan provided. Reception man was pleasant and friendly in his manner . TV was not getting reception but I never needed and could have asked about it.

Terrible room. dirty. Full of stains on the ceiling and chipped plaster. Bathroom renovated, but dirty. Curtain tied in a knot, dirty. No table and coffee. Mattress to be replaced!! Deformed. Very old furniture, dirty inside. It was not the room I booked for two people. The room was so small that it was difficult to fit. The service I received was not the one I paid for.Very kind receptionist.

I think you must have micro oven in every room for making food hot and change the Blunkett regularly i.think

Popped in, got to our room and the door lock was hanging by a thread. The table in the room was sticky and in rough shape, and the dust in and around the tv was abhorrent. We just left and booked another hotel. Could be a rent-by- the-hour place.

I was charged by you 46.90 anf by the Plaza 34.36. have only just found this out

Nice staff

Ligjts in room were poor. Only 1 working bulb out of 4. Constant flasing by another. No milk cartons, but tea & coffee was in room. Smelt of stale smoke. No parking provided although website said it was. So had to pay for on street parking.