8.2
Very Good
From 40 reviews
Cleanliness

9.0

Room Comfort

8.6

Location

5.4

Service and Facilites

8.4

Traveler Reviews Acacia Resort

Number of reviews per page
20
40
Top reviews
Marianna
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Hidden charges- water, safe and towels.
Nigel
6.0
/10
Reviewed 114 week(s) ago

Hotels.com verified review

A two part review. Pros - a large hotel with great infrastructure, lovely rooms, first class friendly service, huge pool, amazingly clean and superb attractive gardens. Cons - the food was mass catering, buffet style, edible but bland and not especially well presented. The beach was truly horrible. Very pebbly, seriously uncomfortable to walk on, painful to get into the sea and not very attractive to sunbathe on (although beds around the pool were plentiful and comfortable. Pool side bar and toilets were not up to standard. The hotel is some distance from any village or attractions so a car is needed although the hotel does provide a shuttle service to Palermo and Cefalu. Also there were day trips arranged by the hotel. A decent chef and a bulldozer to the beach are essential to make this a stand out hotel worthy of all 4 stars.
Read More
Rachelle
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 124 week(s) ago

Expedia Group verified review

Resort has loud music until midnight every night so don’t plan on sleeping until after midnight. Every day loud announcers at the pool over the speakers and music is played so loud there is no way to relax. The food is awful which is so sad because Sicily is known for good food. We ended up taking a taxi into town for dinners but taxis are only available until 10pm and have to be pre arranged so it’s not convenient. So you have to get back from dinner by 10pm or you are stuck. Two massages at the spa were awful they are not well trained or experienced. The spa itself was pretty but the loud announcing and loud speaker from the pool again makes it where it’s hard to relax. Facilities were clean and nice.
Read More
KIM
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 175 week(s) ago

Hotels.com verified review

The pool is the best thing about this resort. I could hardly get out of it!
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 320 week(s) ago

Expedia Group verified review

drinks to expensive at the pool bar and not many restaurants and stuff to do around
Vanessa
10.0
/10
Reviewed 326 week(s) ago

Hotels.com verified review

We enjoyed our weekend visit. Enough cannot be said for the hospitality, kindness and professional staff. We truly enjoyed the pool. Breakfast had lots of options. Housekeeping, Front desk, spa, and restaurant very professional and friendly. We will try to return.
JEREMY
10.0
/10
Reviewed 392 week(s) ago

Expedia Group verified review

I was actually so satisfied that i send my own parents over, 1 weeks after my stay. Awesome surroundings, good layout, comfy rooms, outstanding kitchen and staff. Pool guards so so, not well informed about amenities.
Terry
8.0
/10
Reviewed 646 week(s) ago

Expedia Group verified review

We really enjoyed our stay at thought the rooms and public spaces were excellent. The pool was nice with plenty of sun beds and a nice feel. There is a large garden and a reasonably sized private sand / stony beach with plenty of beds. There are a couple of downsides the first was the quality of the bar staff who I thought delivered slow and poor service. Even more surprising given the price of the drinks a small beer was 4 euro and a gin and tonic 7 euro. The second downside is the location as apart from a few local hotels and a small café there is nothing in walking distance. We knew this before we booked so was not a surprise however I would recommend a car if you want to get out and about.
Read More
Frank
8.0
/10
Reviewed 683 week(s) ago

Hotels.com verified review

We had a very relaxed and enjoyable week at the Hotel following a hectic but very enjoyable 3 week tour of the Island.The staff were all nice and helpful and the food good.The strange thing about the bill costs at the end of the stay was the apparent initial levy on the credit card of a 20 euro deposit on a guests receipt of each pool towel and a 3 Euro charge per pool towel each time it was exchanged at the end of a day--so you could end up with a 21 euro addition on your bill for a 7 day stay per towel/person.The deposit was removed from the bill once the Hotel received the final return of the towel.
Read More
Carol
6.0
/10
Reviewed 761 week(s) ago

Hotels.com verified review

Hotel is most definitely not beach front! The beach was all rocky and lots of trash all around. The hotel is not a full service hotel either...if you don't have all inclusive they refuse to help you find a restaurant. Rooms are really small for a 4 star! The pool area is fantastic but when you have a week at a resort with your family you need more than that..you can't walk anywhere either because the surrounding area is pretty rundown. We had a good time anyway.
Read More
Christoffer
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Wonderful resort, with everything you could expect of a 4-star resort in Europe. Rooms are spacious, clean with comfortable bed. Guests are mainly locals, so not too touristy. The restaurant serves both breakfast and dinner buffets, with plenty of options of tasty (both local and international) variations of food. The pool is huge, with both a child friendly part with shallow water, and a part with deeper water, great for swimming etc. Staff is very friendly, polite and makes sure the guests are having a good time. The resort is located 20mins drive from Cefalù, but there is no public transport, so expect to spend some money on transport/taxi if you want to visit the beautiful city of Cefalù. Price for the taxi is 35€ one way, if you book with the Hotel. Local taxis charge 50€ or more. We will definitely be back.
Read More
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Helt ok hotel. Fin frokost - middag også men ikke wow, forskjellig utvalg men kjedelige smaker. En må jo kjøpe alt, ingen butikker i nærheten. Ved innsjekk blir en belastet for solsenger, minigolf, strandhånkle. Dyrt me taxi og ca 40 min til nærmeste by. Fint bassengområdet,, stranden veldig mye stein i sjøen, så ubehahelig å bade hvis Bølger. Savnet også te/kaffe koker på rom Mye maur på rom til våre venner og i fellesområdene Hadde nok valgt et hotel som var mer sentralt
Read More
Linda
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Fin pool som barnen uppskattade
Søren Thaaning
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Fint ophold med half board, og der var et fint udvalg af mad, der er stille ikke megen larm kun om aftenen fra underholdning med musik, stranden er ikke noget, men pool så flot og lækker, der er ikke helt nok liggestole, men det går, det kræver en bil, der er ikke noget udenfor hotellet, god oplevelse
THIERRY
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Piscine fabuleuse , tres beau jardin , belle chambre, un vrai 4*. Prix bar piscine exagérés. Facturation de 20e pour service piscine plage ne devrait pas etre a ce niveau de tarif. Devrait etre integré dans le tarif. Idem pour les 3e la serviette piscine.
Peter
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Wir hatten einen schönen entspannten Aufenthalt.
Gerhard
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Alles super. Tennisplatz beton wie überall auf sizilien und getränke und essen sehr teuer im hotel. Super sauber und persoal sehr nett. Autobahn hört man und man riecht teilweise die abgase. Ansonsten istdie anlagetraumhaft. Der strand könnte noch schöner angelegt sein.
André
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Le jardin de l’hôtel est magnifique, le personnel est très aimable. Malheureusement la piscine n’est pas chauffée est l’hôtel est trop excentré.
Jürgen
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Zum Abendessen flip flops und Badeschuhe das geht gar nicht zumal der Ober mit Fliege bedient. Das müsste vom Hause aus verboten werden. Das ist unterste schublade.
alexis
4.0
/10
Reviewed 117 week(s) ago

Hotels.com verified review

Très bel hôtel ça s arrête là pour ce qui y est de l hôtel … petit déjeuner catastrophique limite irrespectueux envers la clientèle … café au niveau d une cafétéria de station service alors qu en Italie le café est excellent partout nourriture dans l ensemble petit dej dej dîner très mauvais et indigne d un hôtel de ce standing … concernant la chambre literie de mauvaise qualité frigidaire qui ne refroidit rien pour j imagine inciter les clients à consommer au bar de l hôtel …. Ma seule bonne note concernera la piscine et l accueil du spa du 4 eme étage qui fut parfait ainsi que la piscine de l hôtel qui est très sympa également … je ne reviendrais pas
Read More
Number of reviews per page
20
40