The check-in time was long, it should have been 2 o'clock but it was only set at 4 o'clock

Great location makes it easy to reach many favorite places in the city, and all the staff were friendly and helpful 😍

My family had a very comfortable stay at the hotel. The staff was friendly and enthusiastically supported our requests. I will still choose this hotel on my next vacation.

I love the hotel. Friendly and helpful staffs, very good location and affordable price too. The room is spacious with nice city view over the big windows. I didn’t hear any noises from the club as I was staying on weekdays. Would definitely recommend and go back.

The hotel is clean and close to the city.

The place is not far from CBD, you can take free tram to travel around CBD to Flinders station and Southbank area. The room is big for 2 people with bathtub in the toilet. There's also free water at the lobby. There's night club at the second floor only Saturday night, not too noisy for us who are on 5th floor. Only some small trobbimg sound.

The hotel was nice, it was a little bit old, but overall the location was really strategic. One concern is that the wi-fi quality and the speed was really poor (2019)

Located within the free tram zone. Not very far from the tram stop. Lots of eateries nearby. Chinatown within walking distance. The room is very big for the two of us, with an extra sofa bed. Bare in mind, there is no free parking for customer, but we entitle for a discount as we stay there (25$/day/entry) . However, the fare is still cheap as compared to other parking bay within the city.

Nice experience staying here, located near the city, the staff are really friendly

This is my second time booking at Citiclub because its near to everything you need in the city. The staffs were friendly too.

The location is very good, there is a free tram ride in three minutes walk. The room was clean. One thing that is not satisfactory is that the lights in the room are not enough and it is a bit dark.

This hotel very closed to the city, near from transport station, the staff very friendly, and the hotel very easier to find

Great location. Friendly staff. But the work of some staff needed improvement. A bunch of zip-locked plastic bags I carried while traveling and had them rolled up and wrapped around with rubber band were thrown away. I never experienced this in any hotel ever that the cleaning ladies threw customers' stuff away no matter how bad they looked and the staff would never touch customers' belongings. Am surprised that the hotel of this level can let this happen.

Strategic located. Helpful staff, we are 3 people using suite room with private jet tub. Room clean and tidy, towels are always new in each day. I recommend this hotel to you.

the place is okay but is to noisy

Close to Central District and surrounding by decent restaurant and bars