The entire place was beautiful, the nearness to our event was especially appreciated. The valet staff were amazing at helping with questions about the surrounding area. The staff were top notch all around. I would recommend staying here to anyone!

This was a really beautiful hotel and the staff was very friendly and attentive. It has a very large parking garage for onsite parking; so that's a plus as well. It's centrally located in downtown Buffalo; so a good choice for any events in the city you might be visiting. Will definitely stay there again if we return to Buffalo.

Although excellent and clean, it was expensive for one evening.

The Room was excellent. The view was awesome. Went to the bar and sat their for 20 minutes and no one came to service us. We never went back. Dis not try the food for fear we would get the same service that we did not get from the bar.

Great staff. Really care about food allergies

The staff was great and the hotel was amazing

Good

Good restaurant on the property!

Nothing to brag about

Nice views. Close to venue and casino.

The front desk lady was discourteous and did not make the guests feel welcome.

It is average but overpriced

its very nice place

This property is great. We will likely come back.

The lobby staff and bartender were so friendly and incredibly helpful.

Great stay. Clean, comfortable and convenient location.

Great customer service. Went out of their way to make our stay extra special!

First time I ever stayed here on the 14th floor, from the lobby to the room overlooking the lake. I really love this place one of my favorite favorites now.

Staff was very friendly and helpful. Hotel was clean.

Great place to stay. Only complaint is that the elevators are unbelievably confusing from the lobby.